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Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is located in Austin, 14 miles from Dell Diamond and 16 miles from University of Texas at Austin.
Amenities at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall is located in Austin, 14 miles from Dell Diamond and 16 miles from University of Texas at Austin.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
5.1 / 10.0
(156 Ratings)
100% verified reviews
1.0 / 10.0
Filthy
Nothing
Dirtyness
10.0 / 10.0
Home on the road. The staff made it better than just being alone.
Excellent staff. Comfortable place.
Elevator was broken
4.0 / 10.0
Will recommend at all
Nothing
Not clean
You get to shower in your own dirty water not good
10.0 / 10.0
front desk made my stay very welcoming
the ladies at the front desk were very helpful.and welcoming. because of them alone I will definitely make this my number one stay when I'm staying in a hotel in Austin
I would like to see the coffee maker and some coffee as an amenity when I walk into a room
10.0 / 10.0
Nice stay
Quiet room away from traffic
Neighbors slamming thier door
1.0 / 10.0
Bad
I had a terrible experience and will be following up with management and corporate! They did not care about my comfortability and safety as a woman!!
4.0 / 10.0
Horrible Experience
"I DIDN'T GIVE THIS HOTEL A 4 STAR" I would give it a 3 under normal circumstances, but 1 this time for the poor and unclean complimentary breakfast, the roach, not fully cleaned refrigerator door, and good service of the groundskeeper and check in lady only.
The bed was comfortable. The African american man cleaning the perimeter was helpful in bringing my items to the room per hotel laundry cart, and allowing me to use the bathroom upon check in because I couldn't hold it anymore. The lady who checked me in 6 minutes early was also very helpful.
"I DIDN'T GIVE THIS HOTEL A 4 STAR". I would give it a 3 under normal circumstances, but 1 this time for the poor and unclean complimentary breakfast, the roach, not fully cleaned refrigerator door, and good service of the groundskeeper and check in lady only.
I was turned down by Bee to check in early at 2pm when asked despite a fairly empty looking hotel, no problem because check in is at 3pm so I understand. I sat in the parking lot until 2:54pm and had to potty really bad and the groundskeeper (an african american nale) saw me having an issue and allowed me to come inside and potty with managements approval. I booked for 2 days, as I need to attend class, job search, and organize all the items I purchased for my return to the Philippines into my suitcases so I had a lot of stuff. The lady who checked me in was nice to allow me to use a laundry cart to bring my items in, as no cart was available, but It was too heavy to get over the 3 steps in the back of the hotel alone so I asked the same attendant to help and he obliged, but at 10pm on the 1st night it rained, hailed and thundered for about 15 minutes that semi blew out the electricity in everything except the microwave, and refrigerator (I made a video). The lights, the AC, the Television, the electrical sockets, and phone did not work. I immediately tried to call the front desk from my phone, no answer. I sweated all night while trying to sleep. I called several more times, no answer. The elevators did not work, and I was in room 415 (4th floor)and the front desk never answered the phone it just rang no matter how many times I tried. So around 8am I decided to leave because of the service thus far. No communication from the hotel at all at this point. I had 2 check ons, 2 carry ons, a large bag of dirty laundry, a bag of food, and a fully packed backpack that I made multiple trips up and down 4 flights of stairs, mind you my 2 checked ons were very heavy.
8.0 / 10.0
good
spacious
none
1.0 / 10.0
Do not stay there until they remodel or clean up the place much better!!
The location was okay.
The rooms had peeling paint on the ceiling and bathroom. Stains on the chairs. The baseboard was missing sections. The walls were dirty. There were rips in the dust ruffle. The room did not look or feel clean. I did not stay. Ended up cancelling reservation in less then 15 minutes after observing the rooms appearance .
4.0 / 10.0
Disappointing
people were exceptionally nice
room was dirty and beds were super uncomfortable
2.0 / 10.0
Do NOT stay! Really gross
The only thing I liked about the property was how friendly the staff was. the front counter was super kind.
The room was dirty, the bed was super hard, there was hardened candy stuck to our air unit and the carpet floor felt so gross I had to wear socks. when we’d turn on the air conditioner the entire room would smell like dirty feet and mold. And we couldn’t even shower because the water never got hot. Luckily we were only there one night, because I would’ve canceled my reservation if I had to stay there any longer. I definitely didn’t get my money’s worth.
3.0 / 10.0
Poor
The sheets had a weird smell and there were roaches in the bathroom
The room was dirty
5.0 / 10.0
Not bad
The hotel is close to restaurants, and stores, and the Lakeline mall is within walking distance
The room was not clean I give it a 3/10
8.0 / 10.0
Could have been better.
The room size was great. The small kitchenette was well needed
The bed linens were not cleaned or changed. The entire floor had a bad odor and wasn't very clean.
2.0 / 10.0
Very uncomfortable didn’t like the view I had the room stunk and I found two roaches
There was a roach in the first room and it smelled
Not really much
2.0 / 10.0
Would not stay here again.
Our towels were dirty and I found a roach in the shower. The sheets were very dingy also.
3.0 / 10.0
You get what you pay for
Great restaurants and shopping within walking distance
Smelly. Not clean. Trouble getting new towels etc. Side door to building was always unlocked
9.0 / 10.0
Superb
The Location, we stayed conveniently located around lots of eateries.& near our place ' & storage. Cost was some what pricey. Free breakfast , free parking ,The staff was very cordial ,friendly & helpful a Mr. Kenneth.Whitehead , Mrs.Gina & ' Katilyn ' whom was professional.thank you all again.
The initial room 🚻 toilet was not working 😕 correctly ( stopped up ) .& room had cobwebs the sheets were not cleaned !!!
2.0 / 10.0
Disgusted. I will never stay again!!
The fro t desk clerk was super friendly! she was definitely over worked. She had to leave the desk to clean our toilet.
Our bathroom was disgusting. The floors were sticky. The room smelled like smoke. There were no ice trays in the freezer and no ice machines.
1.0 / 10.0
Bad
Easy access to highway
The doors on every room were stuck u had to slam it to close it. N it would echo. There was so much screaming n fighting going on at 2 in the morning and lasted for 2 hours. There was not one single ice machine with in the hole building. But wat upset me the most was I originally booked the same hotel name that actually had a pool. Come to find out I got booked at the hotel that don't even have a pool. U have no idea how disappointed I was. N what hurts the most is I won't get any kind of compensation for anything
2.0 / 10.0
pit stop
staff was nice
they have roaches, I barely slept because of it
10.0 / 10.0
Great room and great stay!
We liked the location and it smelled so
clean every single time you walked in the lobby.
The staff didn’t tell us there is an audit that goes on from 12-2 am that prevents you from checking in right away
6.0 / 10.0
It was ok but could have been better.
It was in a centric area easy to find and safe. It had a clean refrigerator and a good size kitchen area.
the bathroom sink had a leak from the pipes and the shower curtain rod was broken.
3.0 / 10.0
Won’t stay here again.
Leftover food in fridge, no coffee maker, no tissues in tissue box, big stain on carpet. We didn’t feel safe at this property. It obviously wasn’t cleaned well.
4.0 / 10.0
Disappointing
Friendly service.
Location was good.
Options for eating out.
No standard breakfast available. It was "grab n go". Grab n go meant a Little Debbie muffin or a granola bar and coffee.
It almost seemed like the room was not finished. Phone didn't work. TV was too small. Kitchen didn't have dishes, utensils, toaster, or coffee maker.
1.0 / 10.0
Bad
Idk
The hotel room had a bad smell and at night I seen roaches that was so uncomfortable
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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