Extended Stay America Suites - Indianapolis - Airport





4.3
(414 Ratings)
"The front desk workers were very helpful.I had a little situation.The ladies helped me out with my card.I really appreciate that they were there for me.💕🌹"
Verified guestDon't miss out! Price and availability may change
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Just 8 miles away from downtown Indianapolis, this hotel is ideal for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers 24-hour laundry facilities and free WiFi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Contactless check-in/out
Fire extinguisher
Cleaning products
$$$$
4.3
(414 Ratings)
"The front desk workers were very helpful.I had a little situation.The ladies helped me out with my card.I really appreciate that they were there for me.💕🌹"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
It was decent but the floor was dirty
The floors
10.0 / 10.0
The front desk workers were very helpful.I had a little situation.The ladies helped me out with my card.I really appreciate that they were there for me.💕🌹
The Tv had a lil screen I wasn't able to watch it.But other than that my stay was GREAT
1.0 / 10.0
I liked nothing ! Left early.
The room was dirty ! I left early and they refused to refund me my whole amount!
Kids running around.
8.0 / 10.0
Location to airport was good. Pricing was appropriate. Someone was at the desk at 3am when I left for my flightt.
Took way too long to check in.
1.0 / 10.0
Nothing
Everything
6.0 / 10.0
It was ok
Cleanliness
6.0 / 10.0
Distance to Convention Center and Downtown
Cleanliness
1.0 / 10.0
This room was terrible! It was dirty, scum in the bathroom sink, not to mention the bed... The bed was split in like a "ditch". It was 4 foot long and 8 inches deep (see photos). The entire inside smelled of weed, so if you're considering taking children, well I'd consider again. The lighting was dull and just a rundown property.
1.0 / 10.0
Nothing I didn’t stay
Disappointed dirty
1.0 / 10.0
Nothing good about the property, I was given a room that tv set is broken and unclean room. I checked out immediately and requested for refund
Nothing good about the property, I was given a room that tv set is broken and unclean room. I checked out immediately and requested for refund
3.0 / 10.0
This place was a dump…
Noise all night…
Others customers fighting at 3am.
Front desk girl was nice…
She was trying her best
5.0 / 10.0
The price was affordable for a couple days
The hotel is very dirty, doors, carpet and bathroom. No dishes or pots and pans for our stay.
1.0 / 10.0
Nothing, it was the filthiest motel I’ve ever stayed in! The bed was comfortable but I was afraid there might be bugs in it!
The carpets were stained and filthy. The sinks and bathtub were so dirty. They look like they’ve never been touched with a cleaner or a sponge and the whole place just creeped me out. I know it was cheap, but go to the dollar store and buy some cleaner!
1.0 / 10.0
Nothing
The hotel was nasty and dirty trash in the hallway room not clean just the worst hotel I ever stayed in if all the hotels in the area wasn't sold out i would have left
9.0 / 10.0
The breakfast was very good and saved time on my schedule
I wouldn’t change anything
1.0 / 10.0
Should be condemned,
Everything, high crime area. Used as a trap house.
1.0 / 10.0
The property was disgustingly dirty
Felt very unsafe
Extremely dirty . The smell was god awful the rooms looks like they have never been clean
7.0 / 10.0
Location
Outdated feel
1.0 / 10.0
Didn't like absolutely anything
When I arrived I made the desk aware that I had just said surgery on a broken femur bone and could not be moving around very much so I was placed on the second floor completely from the building from the elevator. When I arrived in the room there was no linen blankets towels or anything as far as that matters just bear mattresses. The room was filthy with tissue paper on the floor, food in the sink And on the stove The tub and sink in the bathroom were filthy and not been cleaned at all since at least the last person that was there. When I notified the front desk of the conditions I was told that I would have to come down to get the land on myself that they would let me take up blankets and sheets and I had to make the beds up myself. The next morning The hotel manager called up and said she became aware of the conditions and that she would be issuing me a full refund when I came to the desk to check out. The only thing I was refunded was the $100 deposit that I had to leave before I could go up to the room even though the room was done paid for it via booking.com I was told that I would have to contact booking.com to get my refund that I paid initially for the room. And also I was never refunded a $25 fee I left also for a small Chihuahua I took up to the room with me. So you ask how was my stay Well it was terrible with no compensation.
1.0 / 10.0
Room was dirty needed vacuuming badly sheets smelled badly 😢
Room was filthy
1.0 / 10.0
The very first night the blonde older lady that worked the front desk was absolutely AWEFUL and had the worst attitude when we checked in. But I had heart surgery the next morning so I didn't have a choice. We opened up the door to find needles, a disgusting room, and the window broken. The night manager would do nothing to help. The next morning I spoke to the daytime manager. She changed our room ( the new one has now flooded and yet has another window broken) so we will see how bad we have to fight with booking.com to get a refund on this hotel from hell.
9.0 / 10.0
I enjoyed the breakfast and the local knowledge
It's just a short walk from down town and daily flying planes over head drown out the daily buss and so it's easy to slip off in to another world
The service desk doesn't have a bag or cart or caddy boy that's all that could have made the stay a lot more enjoyable
7.0 / 10.0
No coffee maker in room, had to wait till 6:00 am to get coffee in lobby, my flight left 7:00 am. Had to watch extended stay ads on tv before I could watch regular programing.
1.0 / 10.0
Nothing
Everything
10.0 / 10.0
Inexpensive and close to airport
Bathroom floor looked dirty
7.0 / 10.0
I missed breakfast most of the time. Coffee and muffins were served most of the time.
6.0 / 10.0
location
poor breakfast, no blankets, no housekeeping
1.0 / 10.0
Location was great
Deposits on everything and the illegal scanning of identification bar code on back of ID
1.0 / 10.0
The color of the building
Every about this hotel is a mess from the room the elevator the doors that don't lock the loud ac the sheets for blankets they give and there fake free breakfast and the 2000 model tv they have the room looks nothing like the pictures on there website and the staff is very unprofessional smoking outside and trying to talk to u at the front desk you are better off sleeping in your car🤷🏾♂️
1.0 / 10.0
I didn’t like anything about this hotel. They didn’t even have breakfast as advertised. They had coffee and oatmeal but no bowls.
Rooms were dirty bathroom door wouldn’t close and tub was filthy. No hot water. Stove had burnt plastic all over it freezer door fell off when you open it. Walls just horrible. This hotel was nothing like the pictures on booking. The hallway smelled of urine and smoke. False advertisement and I took plenty of pictures took it to the front desk and all they did was laugh. Was charged $100 deposit and was told they didn’t have away to print out a receipt. Booked for 2 nights stayed one because I arrived late and this hotel was horrible. They wouldn’t even allow me to cancel. I need a refund. Worst stay ever.
1.0 / 10.0
I recently stayed at this hotel, and unfortunately, the only good thing about my stay was the bed. The bed was comfortable and provided a good night's sleep. However, everything else about the hotel was disappointing.
The staff was not friendly or helpful, and they seemed disinterested in providing good customer service. The ‘ included breakfast’ was mediocre, with limited options and low-quality food. a few muffins and cereal bars.
Overall, my experience at this hotel was not great. While the bed was comfortable, everything else about the hotel was disappointing. I would not recommend this hotel to anyone and would advise others to look for alternative options.
I recently stayed at this hotel and unfortunately, the other reviews were correct. The front desk staff was unable to check me in promptly, and the key card they gave me didn't work. After several attempts, I had to go back to the front desk to get a new key card.
When I finally got to my room, I was hit with a terrible smell of smoke and grease. It was so bad that I had to open the windows to try and air out the room. The pillows uncomfortable, and the sheets were stained. The bathroom was dirty, and the towels were old and worn out. We went to home goods to get pillows.
To make matters worse, I was charged an additional $100 for damage deposit, and there were no refunds. When I asked to change rooms, I was told that the hotel was fully booked, and there were no other rooms available.
Overall, my experience at this hotel was terrible. The staff was unhelpful, the room was dirty and smelled bad, and the additional charge was unexpected and unfair. I would not recommend this hotel to anyone and would advise others to stay away.
4.0 / 10.0
We were double charged for the night. As of the date of writing this review we still had not been reimbursed.
1.0 / 10.0
Absolutely nothing. Most disgusting property I’ve ever been to and have been in. contact with their National customer service.
it’s disgusting from the moment you drive in to the parking lot. literally cars that have broken down and left there, trash and cigarette butts cover the parking lot.
7.0 / 10.0
it was worth the price
I’m not one to complain but I didn’t like how dirty the sink was and the sink in the bathroom was filling up
2.0 / 10.0
Nothing
Condition and staff. Run down condition.
4.0 / 10.0
no comforter on the beds, someone's shoes left in the room, breakfast was barely existent
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - Indianapolis - Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Indianapolis - Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Indianapolis - Airport?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
