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Quality Inn Cedar Park - Austin Northwest

Property building, On site

7.1Good

(131 Ratings)

"Very kind and supportive staff, the beds were comfortable. The area was very quiet and a great place to get some rest."

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(131 Ratings)

Hotel in Leander, TX

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Featuring 2-star accommodations, Quality Inn Cedar Park - Austin Northwest is located in Cedar Park, 15 miles from Dell Diamond and 21 miles from University of Texas at Austin.

Amenities at Quality Inn Cedar Park - Austin Northwest

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Leander, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(131 Ratings)

"Very kind and supportive staff, the beds were comfortable. The area was very quiet and a great place to get some rest."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(131 Ratings)

Hotel in Leander, TX

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Leander, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Available Rooms

About this hotel

Featuring 2-star accommodations, Quality Inn Cedar Park - Austin Northwest is located in Cedar Park, 15 miles from Dell Diamond and 21 miles from University of Texas at Austin.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(131 Ratings)

100% verified reviews

9.0 / 10.0

It’s was good, heard to understand staff language barrier

Clean

Room was not ready at 3:00 pm. We had to leave and come back

7.0 / 10.0

Not perfect but good value.

Friendly staff. Clean room. Quiet.

No carpet in guest room. Sink cracked. Insufficient hand towels (1). Only available luggage cart had a bad wheel. Tub/shower drain was slow.

8.0 / 10.0

We enjoyed our stay despite a few bumps

The breakfast was very good and fresh. Room was clean but could have used the proper number of bath towels needed for amount of people in room. Had to ask for more,

I specifically asked before booking if pool was open and told YES. When we arrived, we were told it was closed and had been for a week already. Very disappointed for grandson. The coffee in breakfast area was horrible. Everyone was complaining. The machine made it so strong that you had to add 1/2 water to it to make it somewhat normal strength. Staff response to complaints were "JUST ADD WATER TO IT!"

1.0 / 10.0

disappointing

Check in to dark stuffy lobby that looks nothing like pics. we can 4 hrs to help with flood rescue and relief time in leander. after long days and night we only wanted clean bed and feel safe. doors are never locked. i saw same people in parking for 2 days in and out using bathroom/littering but not staying in hotel. i ask sweet lady at front desk (this was friday 11th) when doors get locked as me and son are in and out sorting and working in car on our donations and flood work stops for next day . this is not ok. i have pictures of the stained walls and disgusting globs of whatever bodily fluids. I’m not gonna talk about mattress but pics of them is enough. two times i went to talk to someone at desk . empty. we waited 10 mins at front desk at 12:30am to check out early. The sleeping guy at desk ask for card, never if asking of stay or way we are leaving. i called tonight and was literally laughed at by Gustavo when i told him that we felt unsafe. we checked out several hrs early and stayed in car close to our volunteer site before being evacuated. originally i called tonight to see how long it took to receive my invoice after quality inns property manger “approves” it. i told him first thing “i know yall are not booking.com” but i am wondering how long does this take to receive” i immediately got interrupted as Gustavo says,”yea we aren’t with booking.com” that was the first thing that i said to Gustavo. this was a simple question and i simply wanted a invoice for my own record keeping. i am not happy now and i am needing to get a call back in regards to #1 review of your safety policies for guest #2 get an invoice #3 and now some form of compensation

doors open all night-safety issue!!! stains everywhere in room!!! loitering in parking front desk rude (minus lady at check-in ) chairs in room are so so dirty smells tv never works smoke detector in room 220 chirp at night

7.0 / 10.0

Good value for the money - will return

It's a lower-end hotel chain, so the hotel looks and feels like a 3-star but I found this particular hotel in Cedar Park to be quite nice. I consider it good value for the money. The hotel is clean, has acceptable service levels and in a safe neighborhood. Staff was friendly for the most part, and they have 24x7 coffee available in the lobby. Beds were comfortable and A/C was cool and all the plumbing in the bathroom was clean, modern and working.

it was all fine, no complaints

4.0 / 10.0

The hotel is warm. In the room and hallway. Took several hours to cool down.

When I booked the room, the description said 1 king, 2 queens and a twin. Upon arrival, I find out it’s just two queens. I should have known that was too good to be true.

7.0 / 10.0

A somewhat comfortable stay that you can live with

It wasn't as bad as I imagined from some reviews so I was happy that I didn't have to move to another hotel. I was initially put off by the grumpy night clerk but Gustavo, the morning desk clerk was somewhat redeeming. He was quite pleasant to work with and we actually extended our stay an additional night.

The night clerk, while efficient was unfriendly and overcharged me from the quoted amount on booking.com. the grumpy clerk overcharged for one of the rooms for the 2nd night. I now have to battle you for refund as the blame keeps being foisted everywhere but where it belongs. Also, I attempted to change my reservation from two nights to one and was told I couldn't, because of the booking promo, only the cost for the 1st night stay still would have been the same amount, even without a 2nd night stay. People like to travel with good vibes at the places they stay. When you are less than accommodating, it casts a shadow on the stay and the person's trip as a whole. The blanket had an unsightly stain and the exposed mattress (rm 105) was even worse, perhaps a good cleaning and a mattress cover is in order, so it doesn't feel like you're sleeping in a sleazy motel. The vacuum cleaner is dangerously loud, I'm sure more decibels than the average ear should be exposed to. Last, it is a poor business model to disable key cards on the day of check-out. Checkout is at 11:00am yet the cards had been disabled before 9:00am. People give ratings and reviews that others actually read to determine what decisions they make. If I had to choose again, I would be willing to try another hotel since there were more negatives about this stay.

6.0 / 10.0

You have wonderful staff. Thank you!

The breakfast was decent. It was hard to watch a male guest push a family out of the way on Sunday morning, but that isn't the hotels fault. The staff was the best part of the visit. Very kind and helpful!

Not sure what it was but about 3 a.m on both Saturday and Sunday mornings, woke with itchy eyes and a bad smell. Very allergic to cigarette, vaping, etc. smoke, so assume that someone was smoking near the entry way or perhaps in the stairwell next to Room #107.

3.0 / 10.0

Will not stay here again… will avoid

Where it was located in Cedar Park

The mattress was very dirty, the fitted sheet did not stay on the bed, the room smelt like athletes foot. They put me in a double queen when I booked a king. Had to go back downstairs after getting in the room and seeing it was double queen. They charged a $60 fee ON TOP of booking.com charge for “incidental” room coverage - just in case I messed something up. This was not disclosed to me UNTIL I was checking in…. This should be wrong and that’s why they have a credit card on file to charge if something is messed up!????!!! Why charge more than when we already sign saying we take responsibility for damage we cause???

1.0 / 10.0

Worst experience I have ever had in a hotel

Location

Supposed to have a pool. It was empty. First morning got a knock on the door from house keeping at 8 am asking if we needed to exchange towels which tells me they don't have enough towels for there rooms and needed time to wash before cleaning the rooms. I sent them away as we were woken up and didn't even use a single towel yet. The one towels were taken friday and sat when cleaning the room and not replaced. I called front desk on sun to request that we get towels. Had a long day on Sunday and when we got back to the room it wasn't even cleat and no towels. I had to go to the front desk at 11 at night and call someone to get towels because no one was at the desk. The beds we really old and worn out. Edges sagging bad. The sheets were barely on the bed and corners were riding up before we even went to bed. Bathroom had half ass repairs done to the drywall ceiling and looked like crap. There were dried buggers on the headboard. Someone had the alarm clock set to 1am. I'm sure there is more. The whole stay was not good at all and I feel like I got ripped off.

10.0 / 10.0

Comfortable and restful stay

Very kind and supportive staff, the beds were comfortable. The area was very quiet and a great place to get some rest.

Well, the only thing was that the mini fridge wasn't fully cleared out. We did find some carne asada wrapped in tinfoil, but it was no big deal.

10.0 / 10.0

Comfortable, convenient and clean

Spacious and quiet

Convenient

2.0 / 10.0

Very poor

Well, the bed at least was clean and comfortable.

The reception and breakfast area was a bare and unwelcoming space. There was no one at the front desk, the lady who eventually checked me in came towards the front desk as I was battling to get in with my luggage. No offer to assist. Key card stopped working the next day. Loud sounds late at night outside my room, as if someone was cleaning. It just was an overall underwhelming experience. Also, staff barely spoke English, so was difficult to communicate. The room was equipped with outdated fittings, iron leaked, chair broken, carpet stained. I did not dare walk bare feet on it. Overall, a wholly unsatisfactory experience - one I would not recommend to others.

9.0 / 10.0

Overall, enjoyed stayed

Easy parking and very convenient. Breakfast was awesome.

Smoke detector kept beeping. Needs to be checked or verified it's working more frequently.

5.0 / 10.0

Passable

The breakfast was okay

The housekeepers did not clean and couldn't get fresh linean. Also the room was hot.

8.0 / 10.0

Very good

The breakfast was good. I wish the coffee taste little better but other than that, it was good

Could be better if we have often cleaning service

5.0 / 10.0

Okay for the money

Close to family

Cold eggs, room smelled smoky, non smoking room, filter may need changing

8.0 / 10.0

Very good

The breakfast was decent.

Getting in and out of the parking lot required U turns.

10.0 / 10.0

Texas Roadyrip 2023

Comfy bed. Good location.

I don't remember.

1.0 / 10.0

disorganized and under staffed

nothing

it was very dirty

7.0 / 10.0

needs updating and cleaning

convenient location

not very secure outer doors broken

7.0 / 10.0

Good

The staff is very nice. They start cleaning everyday now so it is good.

The coffee doesn't taste good. breakfast menu can be little better. Gym could be little better.

7.0 / 10.0

good location. great staff

good location, nice staff

bed bugs

2.0 / 10.0

will never stay there again. left after 1 night and of course no refund of 2 nights I didn’t stay

nothing

broken toilet, staff didn’t know what they were doing checking in or out, low budget didn’t feel safe

10.0 / 10.0

great place

the place

nothing

5.0 / 10.0

Passable

Front desk host was very friendly and helpful.

Room obviously not cleaned. Dirty sheets and fecal matter left in the toilet.

7.0 / 10.0

it is cheap and staff is friendly so very nice

The staffs are very kind and nice

They don't do cleaning often

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