Comfort Suites Kodak Sevierville





7.9Good
(180 Ratings)
"June and Marco were terrific!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Kodak, 12 miles from Smoky Mountain Opry, Comfort Suites Kodak Sevierville has accommodations with a fitness center, free private parking and a shared lounge. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.9Good
(180 Ratings)
"June and Marco were terrific!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Location
We didn’t get the room we ask for, the mold in the bath room, the dirty curtains the cobwebs over the bed, the room was just awful.
8.0 / 10.0
😃
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8.0 / 10.0
Clean and quiet, great location along the highway as a stopover for our trip.
Lots of snow, and they didn't seem to have a means to clear it. Sidewalks and parking were heavily snow covered. There was some trash (in the garbage can and on the floor next to the night stand) from the previous occupant.
10.0 / 10.0
June and Marco were terrific!
Nothing
10.0 / 10.0
Breakfast was good!!! Fresh and hot! Yummy!
Key would locked almost everyday!
10.0 / 10.0
Breakfast is always great.
Nothing at this point.
10.0 / 10.0
Very clean, close to interstate 40, quite area, friendly staff breakfast is good love the free coffees and hot chocolate all day long. The Lemon water is delicious. The manger is so nice and accommodating
2.0 / 10.0
Location is great, breakfast was ok.
Floors in room were dirty, room was dusty, beds were squeaky, sofa bed was extremely old, thin, stained and uncomfortable, major over use of fragrance in hotel room/hallway, air unit is up against the bed which makes no sense because the bed blocked air flow and had a musty smell, super out dated and damaged furniture, super small bathroom, could barely get around in it, shower head sucked, bath was extremely slippery almost fell twice, and lastly the pool was a weird shade a green and smelt highly of ammonia. Oh, and could hear people screaming outside past 1am. Staff was nice and breakfast was good, If you made it at least 30 mins prior to closing or there was nothing left.
10.0 / 10.0
Quietness, Friendliness, Comfortableness.
Nothing comes to mind.
5.0 / 10.0
It was pet friendly, no pet smell, bathroom had a fan which is rare in hotels, full length mirror. Beds were comfortable. Front desk clerk accommodating and friendly.
Bathroom was very dusty. Both the sink and tub did not drain well and drains were filled with white crusty gunk. Bathroom Floor was dirty. Phone had no cord, guest services brought one up but we could not find where to plug it in.
1.0 / 10.0
Nothing. Staff was horrible. Manager refused to work with us on day changes and refunds
It'd be faster to list the good...if you like roaches this is the place. Stains and rips everywhere
2.0 / 10.0
Location only
Wasn’t clean. The indoor pool was open and was green, cloudy and couldn’t see the bottom. Our room had to be changed because of a cluster of bugs in the corner of the ceiling. Staff said the area was having a problem with some sort of Beatles at the time. Moved to another room on another floor. The bed was very uncomfortable with it going down in the center. We both rolled to the center of the bed.
1.0 / 10.0
The property location was very nice and the staff was amazing! The breakfast was amazing and it was always hot and fresh. The 2 ladies who handled the breakfast every morning were amazing! They did such an excellent job!
What I did not like was we were put in a room where the spotlight at night shined right into our room. Our curtains would not close to block the light out and me my mom and my sister had a very difficult time sleeping. We tried to clip the curtains together to block out the light but it just was not working. It was the most miserable stay we ever had when it came to that. Sleep is so very important. My mom is handicapped and I reserved a handicap room but nothing about the room was handicap accessible.
2.0 / 10.0
Location was ok
Room had spider webs, floors not very clean.
7.0 / 10.0
Loved the staff. All of them were kind and professional.
We had noisy people the entire time.
10.0 / 10.0
Clean and friendly staff
N/A
10.0 / 10.0
The night clerk was so amazing and kind. The hot breakfast was such a happy bonus.
N/A
8.0 / 10.0
The front desk guy was very friendly and helpful. I like the fact it was close to things and right off the hwy.
It was a little pricey for a basic room. But I understand it was the weekend and the location.
10.0 / 10.0
Nice
It was all good
5.0 / 10.0
Location was great- pretty much across the street from Buc-ee’s. The staff was friendly.
The bathrooms need an upgrade- rusty tub and shower heads. Needs fresh grout in bathroom. The furniture- couch and office chair need a good deep cleaning. The ironing board collapsed while I was using it.
7.0 / 10.0
I did not get to have the breakfast but it looked good. The room was large. Staff friendly
They wanted to charge me $75 for a 8 lb hypoallergenic dog. I booked through Booking which did not say how much the fee would be. I have booked dog friendly rooms before across the country. None were that expensive.
8.0 / 10.0
You can see Buc-ee’s from the window :D Front desk night shift male staffer was super friendly and helpful. Overall great stay! Quiet and breakfast was good. Bed was comfortable.
When we arrived to our room it was 80 degrees. We arrived at 2330 after driving all day so it took 1.5 hours to cool down to the 60’s. The body lotion in the bottle in the bathroom was empty and I forgot to bring some with me so dry legs it was.
8.0 / 10.0
Clean and close to the interstate! Good breakfast and friendly staff!
Slightly outdated in some areas!
10.0 / 10.0
Location, cleanliness, comfortable beds, nice staff
10.0 / 10.0
Convenient and clean. Staff were very friendly and helpful. Close to Buc-ee’s!
10.0 / 10.0
Everyone and everything was perfect.
We been there loner than expected due to our move from vt to Tennessee.
There is NOTHING that we didn't like EXCEPT that we had to make reservations elsewhere cause they got fully booked before we could extend our stay. But we did go back to them after 2 days elsewhere and stayed longer when a room was available. And we still there.
8.0 / 10.0
Clean comfy
10.0 / 10.0
This particular facility went above and beyond any expectations required of them. The staff particularly the GM Kim, the assistant GM Marco, and the front desk receptionist June was the most outstanding of all. The owners of this hotel is extremely lucky to have these 3 on their staff. Thank you for being the best anyone can ever ask for.
There was absolutely NOTHING we did not like.
9.0 / 10.0
Staff could have been more friendly.
$3.00 for a small candy bar is price gouging.
10.0 / 10.0
The breakfast was good. I liked that there was flavored water available for the guests.
The elevator smelled like urine.
8.0 / 10.0
Location was great
The smell in the elevator. smell like urine
10.0 / 10.0
Everything facility, staff and location
N/A
7.0 / 10.0
Excellent Breakfast , comfortable bed, convenient to have the microwave and refrigerator in room
Inoperative lighting in bedroom, outlet for coffee pot did not work , gross stain on shower curtain and towel rack, no safe in room available, no maid service and we were short on towels
5.0 / 10.0
The staff very polite
Housekeeping never came for a 3 nights/4 days, our room was dirty, the bathroom has random hair from someone else, curtains had stains and mold. Bath tub was dirty, dirty towels were left in our room at entry.
8.0 / 10.0
Clean easy access from expressway
3.0 / 10.0
Excellent location and easy access. The breakfast was good and the dining area clean.
Watch out for the pet fee!!!! The room base charge was $120, a good price for the location. But the pet fee is outrageous. They charged $75.00 for a pet!!! That is 62.5% of the cost of the room! How do you justify such an exorbitant fee? Our pet is small at 8# so we expected $25-$30 but not $75!
We also did not like the comfort of the room. The AC unit was an old unit and had a hard time cooling the room. When it made it to temperature and we went to bed, there was no comforter or blanket, just sheets. And the sheets smelled to body odor, almost as if they had not been changed from the last guests.
10.0 / 10.0
June checked us in and was very courteous, professional and I have cancer she treated me with utmost respect. The room and breakfast was great.
I would have liked the pool to have been a little warmer, it was colder than I thought it would have been
10.0 / 10.0
Breakfast was good
N/A
8.0 / 10.0
Breakfast was great! Loved the variety. The location was perfect and close to everything.
The pool was small and no weights in the fitness room.
6.0 / 10.0
It kept us dry and put of the mouths of wildlife.
Mold and mildew. Rickety beds. Slick floor.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Suites Kodak Sevierville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Suites Kodak Sevierville pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Kodak Sevierville?
We found 1 amenities for this rental. This includes , and business facilities.
