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Birch Hill Suites - South Bend

Bedroom

Property building

Lobby or reception

Bedroom

Bedroom

3.2

(85 Ratings)

"everything"

Verified guest

Don't miss out! Price and availability may change

3.2 / 10.0

Hotel in South Bend, IN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

The Suburban Extended Stay Hotel provides easy access to a number of local points of interest.

Amenities at Birch Hill Suites - South Bend

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of South Bend, IN

city location on map

Nearby attractions

Notre Dame Stadium

Studebaker National Museum

Four Winds Field

Wellfield Botanic Gardens

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

3.2

(85 Ratings)

"everything"

Verified guest

Don't miss out! Price and availability may change

$$$$

3.2 / 10.0

Hotel in South Bend, IN

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of South Bend, IN

city location on map

Nearby attractions

Notre Dame Stadium

Studebaker National Museum

Four Winds Field

Wellfield Botanic Gardens

Available Rooms

About this hotel

The Suburban Extended Stay Hotel provides easy access to a number of local points of interest.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

3.2 / 10.0

(85 Ratings)

100% verified reviews

1.0 / 10.0

Hotel from Hell

Staff was extremely nice 👌

Shower barely worked. Light over bed kept going on and off all night and when I told front desk that it kept us awake all night I was told it would be taken care of but never was. We were told we had to take our own trash out of the building to a dumpster ourselves. Part of elevator inside wall coming off! Never again!!!

1.0 / 10.0

Disgusting

The room I received was dirty with no bedding, no towels, no shower curtains. Mini fridge had not been cleaned out, left over food and spilled drink. And I woke up to roaches on the wall. Disgusting place!

5.0 / 10.0

Won’t be back

Bathroom had signs of mold and smelled

1.0 / 10.0

This place is rude and a dump. suggest you remove them from your list

When we went to check-in, they told us they had cancelled the reservation as the stay was not long enough. This was graduation weekend for Norte Dame University so there were no rooms available in the Niles MI/South Bend IN area. Thanks to a friend found a place in St, Joseph MI but it was twice the cost of Birch Hills. We were disappointed in book.com as we received notice 5 days before again confirming our reservation.

5.0 / 10.0

Under renovation, potential to be quite nice, but not ready for guests yet.

Front desk manager was very helpful and friendly. I can also see they are in the midst of a renovation, so I expect them to get better.

They are not ready yet. Room had a broken cabinet door, broken light switch that also turned on at night when I was sleeping because it was motion-activated, remote control fixed with electrical tape, dirty walls, dirty tub, ruffled sheets and pillows, dirty sheets, dirty windows, dirty bathroom mirror, damaged bathroom door, seat that did not fit the toilet, rusted drain in the tub, elevator with broken tiles that smelled like beer, drawer with water damage, and internet that did not work with my device, and non-working phone in the room.

3.0 / 10.0

Poor

Nothing really

Hot water was off the entire stay Room smelled like cleaning supplies Just all bad Tv channel didn't work

3.0 / 10.0

Poor

It's like staying in a slum, the website lies. Hallways smell like dog and piss, disgusting

Cleanliness

3.0 / 10.0

The room kept me out of the rain.

There is no breakfast.

Ice maker doesn't work. Dishwasher doesn't work. No chairs in the room. Light over the cooktop is broken.

1.0 / 10.0

There wasn't a room available after I booked it so I didn't stay

Nothing

Have the room Priceline allowed me to book available. More staff.

1.0 / 10.0

What a crock of shit.

I didn't have to sleep outside.

False advertisement. I booked a room for 4 adults and 1 child and after they took my $1850 cash. Then they tell me all of us can't stay in the room. When I said no problem, they say no refunds. Then they handed me a list of rules and tell me that they run a tight ship and i break any rule they will kick us out, and of course no refunds. Then they proceed to tell me that it's $2 extra for clean linen. The room was in disrepair, broken door lock, broken key reader, parts of the room laying around. The refrigerator smelt bad, and No phone. All day all I could hear was a dog screaming and wimpering. When I asked about it they told me it was being kennel trained. I didn't dare complain about it because it belonged to the lady that worked the front desk, for fear she would have us thrown out. One day her children decided to have a door slamming contest for 10 hours. When you walked outside the workers amongst other people would stand next to the door and smoke. Also there are vagrants wandering around the parking lot. The parking lot was disgusting, there are dirty diapers and random household items everywhere. Worst experience ever. I'm never staying there again and I'm never using booking.com again.

4.0 / 10.0

I will never go there again because there room are not good and they need to renew all them room

the location

it wasn’t comfortable and I had to get a different room because the first room was dirty and the first room wasn’t never clean or looked at and someone said they don’t know why they keep putting people in the room and the second room was dirty a bit and the bed wasn’t comfortable and it heard and they didn’t do good at all with there job as house keeping

1.0 / 10.0

I will never stay here again. this place needs to be shut down

my room was filthy there was a can of molded food in my room hidden under the heater. They wouldn’t give me my money back for that. the website had false advertising, when I got to the property to check in I check in, and two days later they came out of no where with all of these extra fees that weren’t included in my price. the staff was very rude and unprofessional and used profanity towards the guests.

9.0 / 10.0

it was very great

everything

everything

5.0 / 10.0

Passable

Toilet overflowed as soo as we got there. They were qicck to come and work on it

8.0 / 10.0

Very good

Suburban's great they have it together just a little understaffed at the front desk and complicated rules and policies keep popping up every time I get there so maybe it's just one staff person that's making that I don't know but I would prefer to go to suburban

2.0 / 10.0

Very poor

Dirty, Smoke alarm going off at 1:45am

4.0 / 10.0

Disappointing

only 1 pillow per bed faucet sink in kitchen broke door heavy half broke

1.0 / 10.0

It’s gross and not worth the price pay $20 more and stay at a nicer hotel

Nothing

The check in staff was rude I got harassed by loitering men when entering the hotel to check in the room smelled there was a hole in the wall behind the door that you could see they tried to patch over but did a terrible job the floors were gross and stained there was a missing drawer in the kitchenette there was a cork board that had graffiti on it the bathroom was not clean there was a razor blade on the floor behind the bathroom door the sides of the toilet were nasty dirty and you could tell it was not cleaned properly inside the bowl the inner rim was disgusting covered in brown stuff there was no trash can in the room or the bathroom the beds were hard and the hallways outside the room were dirty with random trash laying around and very obvious stains in the carpet cracks in the tile the elevator had random fast food cups in it and the worst part is that booking.com told me the total of my stay would be $121.07 but the hotel charged $125.34

1.0 / 10.0

Didn't end up staying at hotel. Took the hit on my reservation with no cancellation bc I felt unsafe

Nothing

Room I was given was already occupied. Elevator to 4th floor was held up by housekeeping for more than 10 mins twice. Trash in hallway. Homeless person hanging out in front of business.

1.0 / 10.0

Bad

Nothing.

If I could give a 0 as the rating I would be happy to. They canceled my reservation because the hotel was full but they didn’t tell me until I was going to do the check in.

1.0 / 10.0

Never had the chance to stay

Yes I will…the hotel overbook so anybody with a 3rd party reservation was not able to stay there so we were stranded and our evening concert was ruined.

Picked a better hotel

3.0 / 10.0

Poor

Nothing went down hill since last visit.

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