Fairfield Inn & Suites by Marriott Gainesville

BREAKFAST GREAT

Location

Very nice

Everything was wonderful

The evening front desk employee receptionist was outstanding. She is the ideal employee then that any boss would want to have. As for the rest of the staff, just let them go. Just let them go. From the employee that had the job of heating up your processed foods and loading it back up until your breakfast area. Could care less if he was pushing at it. Pushing out of the way of your guest or rudely throwing things. He was obviously doing more that he can mentally handle doing for a job. When you tried to sit there in the dining room and enjoy your heated up processed foods. You got to sit there and hear his conversation with someone talking about another guest. Did God forbid tried to make a waffle and didn't make it to his recommendations. Or an employee that tried to help us because a rude guest decided to bring a dog into her room. Not a service dog but one little yapping dog that whined and yapped and and yeah to make sure to wake us up well before 6:00 a.m. in the morning. Then there's the housekeepers with bad attitudes pushing past you. So maybe look at your staffing look at your managers. Because the rooms are beautiful. Hot water. The indoor pool was amazing. The things that you could not help. I understood. Staff that are working a job that they obviously don't care to be doing. Just makes customers like myself want to never come to this hotel chain again.

Most of your employees. Rudest I have experienced. Will never return to this chain of Hotels.