SureStay Hotel by Best Western Columbus Downtown

Great location! Within walking distance of everything. Very friendly staff and the room was spacious enough for our stay.

I wish the rooms were a bit updated and the AC units tended to more. The TV only had set channels and no streaming service, which was fine until a storm made the connection go wonky on every channel.

I like the quietness

Water took a long time to get hot

Very helpful and offer to print a document I needed

Everything was perfect

Walkability to downtown entertainment and restaurants is excellent. They're clearly updating the exterior and rooms of the property. Quiet. The bathroom, sink area and room itself was clean. Check-in/out was handled in a professional, friendly manner. Breakfast provided...which is nice, especially at this price point (didn't partake to comment good or bad.) Bed was very comfortable.

Minor issues: No "Do Not Disturb" sign present (mentioned to front desk staff - never received.) Plastic bag wrapped around the smoke detector (just removed.) More serious issues: Sink was completely stopped up - mentioned to the front desk and was promptly handled. 2 large cock roaches observed - 1 on the wall (I killed) and 1 lying dead on the floor, where they obviously had sprayed. Most serious issue: The bed spread and linens appeared very old/stained in places. While I don't believe they were dirty, the age/stains gave it that appearance. Time for some new linens.