Best Western San Dimas Hotel & Suites
Top rated by guests
Most favorited





8.0Excellent
(268 Ratings)
"It was convenient to travel to our destinations. The breakfast menu was awesome! They make hot breakfasts every day!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Featuring a year round outdoor swimming pool, this hotel is 30 minutes’ drive from Rose Bowl Stadium. Each room is equipped with free Wi-Fi. A cooked-to-order breakfast is served to guests daily.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
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Top rated by guests
Most favorited
8.0Excellent
(268 Ratings)
"It was convenient to travel to our destinations. The breakfast menu was awesome! They make hot breakfasts every day!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It was convenient to travel to our destinations. The breakfast menu was awesome! They make hot breakfasts every day!
I had to ask for washcloths every day.
5.0 / 10.0
The property was clean. The room was a nice size, and the addition of a complementary breakfast was appreciated.
It is not the fault of the property, but there were other guests, making noise until 3 o’clock in the morning with no intervention by staff. Slamming of doors, yelling, running up and down the walkways in front of the rooms. I slept very little.
1.0 / 10.0
Location near family
Cleaner caused allergies, cockroaches in bathroom
10.0 / 10.0
My go to stop when traveling to San Francisco, it's halfway for me. Will continue to stay there when passing through.
N/A
7.0 / 10.0
Love the cook to order breakfast. Great coffee. Awesome location to everything we needed nearby. Quiet AC/Heat. Lots of parking. Convenience store adjacent.
Bed and pillows weren't comfortable. DirecTV channels showed many unavailable channels.
5.0 / 10.0
Very clean. Pleasant staff.
Bed was very very uncomfortable - neither my husband nor I got much sleep because of that.
7.0 / 10.0
Staff and location.
Bed too tall. Room not accessible. I have mobility issues. There are minimal disability parking spaces so I was afraid to go get food and lose my parking space. No onsite restaurant.
7.0 / 10.0
Easy to find, good location
10.0 / 10.0
Property was comfortable and clean , the pool was nice to have, lots of places to eat in the area breakfast was great at this place also
Rooms were clean they could use some up dates in the bath room
10.0 / 10.0
Clean well kept fantastic pool area
10.0 / 10.0
Pool Area was fantastic
10.0 / 10.0
It was comfortable, clean, and quiet. Although the M etrolink train was right behind the hotel, it was surprisingly quiet. The breakfast staff was great! Nice menu selection. Will be staying there again.
1.0 / 10.0
I’ve always in the past stayed here. It used to be clean with what appeared quality furniture and bedding. But this time our king was CLEARLY a blow up mattress. So low to the floor we had to use the wall to get up. Sat on the end of the bed to put shoes on and like all air mattress’s with low air I sunk to the floor.
It felt musty, and dirty.
Too bad,,, I use to like it there. But won’t consider it again, no matter how close to the area I want to be in.
See above
10.0 / 10.0
👍
😍
10.0 / 10.0
The garden is so pretty, a lot of beautiful flowers . The rooms are clean and wider than I thought. Good breakfast
The lady who works at the reception desk was not friendly and professional enough when we reported that there were rocks or something in the pool she did nothing and no apologizing even though it could have scratched people in the pool which happened to our kid plus it was on both feet.:<
1.0 / 10.0
Nice garden
You have refused to give me a receipt for my trip.
9.0 / 10.0
I liked the location, the room was ample, the bed was comfortable but not the pillows so, shower was nice, plenty of furniture for seating, the rose garden including gladiolas, geraniums and succulents around the pool, breakfast was good but did run out if some items by 9:30.
Pillows are small, breakfast items, i.e., bagels, yogurt ran out before 9:30 when serving until 10:00 on the weekend, and my alarm clock did not work, it would not turn on.
4.0 / 10.0
The location and free breakfast
I was having some work done on my home and needed to empty it for a few days. i chose this hotel because of proximity to my house and 3 star reviews/ great pics.
however....
My room was very musty when I arrived.
I did do early check in, so I paid an additional amount to get into my room. The pictures and review on website do not match. my room did not have a smoke alarm. I mentioned it to the front desk and they said they were installing them next week. I advised them that if a fire broke out to please knock on door ( i was being sarcastic) my room should have a smoke alarm for safety purpose, no excuses. He didn't ask to move me or give me a credit.
Rug was sticky and on last day, saw 2 bugs. I was done. I paid over $500 for 3 nights.
Never again BW San Dimas!! I will pay the additional $300 to stay at high end hotel in Claremont if needed in the future.
Don't fall for this place unless you have no choice!
8.0 / 10.0
Daily maid service is wonderful and not something that is common anymore. Made to order omelets were fantastic.
7.0 / 10.0
Breakfast was OK, didn’t like how it was required to eat at the area where they were serving breakfast.
The hotel needs new furniture, the room was seriously dusty, and when I checked into the first room, the toilet handle wasn’t working which meant I had to lift up the cover to manually pull up the handle to flush the toilet.
3.0 / 10.0
The locations was good.
The room was very old and dated. The couch was dirty with stains and I did not even wanted to sit on the couch! The heater was so noisy and old. There was no change of sheets even when the house keeping cleaned the room!
8.0 / 10.0
Felt safe, wish the couch bed had been made up, as there were 3 adults in the room Sisters traveling with their aged mother!
10.0 / 10.0
I was happy to see that this property has not been overrun by the homeless like other hotels in this same area. I did have to pay a hefty price, so I guess that’s a trade off
1.0 / 10.0
My worst experience in US
1.0 / 10.0
Poor service poor location, will never come back!!!
5.0 / 10.0
Location was good.
We have stayed here before and it was great: location, comfort, staff.
This time not so good. The head of the bed was lower than the foot of the bed, floor seemed to slant. Very uncomfortable
Check in was not good. Needed a room downstairs due to husbands mobility, she said none available. Staff gave me two key cards but only one ticket for breakfast each day. I tried to explain there were two of us and we both needed tickets and she said no we didn't. Since we were just at this location in April and needed a ticket each, I expected she was wrong.
TV in room would's work so again tried to speak to this person about the tickets and also to let her know about the tv. She came to room with another remote but that did not fix the problem. I finally just reset the Direct Box. Not a good time.
10.0 / 10.0
clean
no elevator
9.0 / 10.0
excellent breakfast, and lovely quiet atmosphere with beautiful landscaping around the pool. enjoyed eating breakfast poolside and sitting out in the evening. was also withing walking distance to several restaurants.
our room had a leak in the bathtub faucet that was reported to the desk.
10.0 / 10.0
property was clean and comfortable
nothing everyone and everything was great!
7.0 / 10.0
Breakfast was good but limited. Serving size of hot meal could have been more. Rooms was large, lots of extra space.
Location was adequate for my purposes. Lots of restaurants and shops nearby.
Rooms were noisy, neighbors arguing all night long, TV on with volume up. Thin walls. Need more bath soap and shampoo.
8.0 / 10.0
Clean, room is large and nicely decorated, nice landscaping around the pool and courtyard, breakfast omelet was very good.
Nice from upstairs occupants just walking and coming and going.
4.0 / 10.0
It had a weird layout. It’s definitely an older Hotel with old facilities, it also felt a little creepy inside the rooms.
10.0 / 10.0
Very friendly and helpful staff. Excellent individually prepared breakfasts. Comfortable beds. At a very reasonable price.
9.0 / 10.0
The breakfast was delicious.
our room was upstairs and i did not locate an elevator, so i carried my luggage up the stairs.
9.0 / 10.0
Awesome breakfast service. Quiet setting. Staff friendly & responsive to special request... i.e. extra blanket, late checkout on last day.
No elevator.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western San Dimas Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western San Dimas Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western San Dimas Hotel & Suites?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
