Comfort Suites Austin NW Lakeline





7.1Good
(242 Ratings)
"how the room looked and how it was clean/ comfortable.
I just loved everything about it."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Comfort Suites Austin NW Lakeline is just minutes from all of Austin's major attractions, including the Lakeline Mall, Cedar Park Center, the Arboretum shopping center and Concordia University.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
7.1Good
(242 Ratings)
"how the room looked and how it was clean/ comfortable.
I just loved everything about it."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Staff is very friendly, and we were welcomed with smiling faces. It was easy to check in, and easy to check out, took less than a few minutes both times. The room itself was perfect to our standards, not too big and not too cramped either, I really liked the layout. My main concern was the bed since we needed our rest from driving out of town, but it was perfectly clean and comfortable for both of us. Breakfast hours last a little longer than the hotels I've been at, so it gave us time to still get ready and we'd still have a variety to select from. Overall we had a nice stay even while we were on a budget. :)
The elevator made us both uncomfortable with how loud and a little run down it seemed. We decided to be safe and take the stairs the entire time. Better safe than sorry.
6.0 / 10.0
Gool location
Most electrical plugs were lose and would not hold something plugged in. Compared to other Comfort Suites we've stayed in and like to stay in because of the breakfast, the breakfast at this location was poor.
1.0 / 10.0
For almost $300 for two nights there should’ve been NO reason there was hot Cheeto crumbs next to one of the beds when we checked in. Then there MOLD growing on the ceiling in the bathroom that y’all tried to cover up with paint. The bottom of the tub looked like somebody stood in it with shoes & was nasty (of course it was stained) gross. Ohhhh & let’s talk about the huge liability of the elevator that pops before take off, shakes during the ride, & screeches like the metal is rubbing together once you pass the second floor. I’m highly disappointed with this hotel. Breakfast… The sausage looked half cooked & the eggs were chunky. We definitely didn’t waste our time on breakfast there the next day. Breakfast ends too early for a weekend, nobody trying to rush to get up after a night out.
7.0 / 10.0
The room carpet was in bad shape
7.0 / 10.0
The rooms were a good size and the location, everything you needed was a short distance
Rooms didn't seem to be cleaned there was hair on the beds and left over drinks in the fridge, also water pressure sucked
1.0 / 10.0
There was absolutely nothing to like about this location. If you have a choice stay elsewhere.
The whole stay was unenjoyable. The location did not feel safe, the whole building felt unsanitary, the elevator did not operate safely, the ac in the building was not running properly, there was no ice, the breakfast was ridiculous with the coffee, pancake and juice machine not working. Do not waste your money here.
Our family often chooses Comfort Suites, so I do not consider this location a normal experience. But this location DO NOT USE.
6.0 / 10.0
I didn't eat breakfast there, even though they had one available. The location is kind of rough but not unsafe in my opinion. The facility itself is a little worn but clean.
The hotel needs to be refreshed a little bit.
7.0 / 10.0
The room was very nice. The property is well taken care of.
We didn't have syrup for the 🧇 waffles or eggs w with the sausage and no late check out
9.0 / 10.0
Comfortable bed. Finally a choice of pillow sizes and thicknesses. Most hotels and motels in my experience will have 4-6 pillows on the bed, but they are all the same thickness and big, like trying to sleep with a large dog next to me. Maybe I'm the only person in the world who prefers a thin pillow.
Construction on the highway makes it a real challenge to exit onto a frontage road with an immediate need to turn right into the motel parking lot. Luckily there is a way through the parking of the next several businesses to get back to the motel's parking lot. Being a first time guest at that location, I didn't know there was a back way in.
3.0 / 10.0
I had to get my room changed 3 times ! As soon as I got there the key card did not work on the door the bed was not made up it was like some else came and slept in bed and left it that way tub was horrible and dirty there wasn’t a fresh roll of tissue
The second room there was a used condom in soft bed that was exposed to my kids I will never book again with these ppl front desk wasn’t to concerned even when I asked for refund they told me they couldn’t they will just send me to a different room
1.0 / 10.0
Nothing
Everything
10.0 / 10.0
how the room looked and how it was clean/ comfortable.
I just loved everything about it.
I liked everything about it.
1.0 / 10.0
Stayed for 3 days at this location and didn’t have a good experience. Musty smell throughout the entire building and room (assuming water/mold damage since the ceiling had peeling in multiple areas). We all felt pretty ill during the stay and symptoms improved after leaving. Bathtub was stained black. Found what appeared to be an insect/roach leg in the extra bedding that was stored in the closet. Breakfast choices weren’t terrible (make your own waffles, pancakes, eggs, etc) but everyone experienced stomach issues after eating and assuming it was from this food. Rooms are small and crammed. Our window view was a brick wall. Workers weren’t necessarily rude but didn’t show much enthusiasm. The building is located right off the highway exit so it’s a bit time consuming trying to leave depending on how traffic is. Overall just wasn’t a good experience and the hotel could definitely benefit from a lot of updating. Would recommend booking elsewhere.
8.0 / 10.0
Location was near where event was
Bathtub was all scratched out. Thought it was duty and realized it was scratched deeply
8.0 / 10.0
Good
Nothing bad
6.0 / 10.0
Upset the pool was not open for use.
10.0 / 10.0
The room was clean and spacious. I would definitely stay there again
8.0 / 10.0
Good location, room was well equipped, quiet and comfortable.
Elevator was very shaky and felt unsafe. Fan in bathroom made a horrible squeaking noise.
5.0 / 10.0
The location was good and close to several restaurants and shopping places with easay access to the highway.
The parking was enough.
The breakfast was fairly good.
The room which was given to us was not cleaned after the previous guest left !! We had to go back to the reception and were given another room.
The sofa was so dirty and uncomfortable, so good luck if you are planning to sleep on it.
The toilet door was impossible to close and the exhaust fan was so noisy. The WC seat cover looks like 30 years old and really disgusting.
The elevator was so scary with strange noises and vibrations every time we use it. It feels like a disaster waiting to happen.
The phone in the room was ringing every day very early in the morning after 2AM with nobody on the phone. It happened 3 times during our 2 nights stay.
4.0 / 10.0
Our room was super cold, loved the AC
Room was spacious and we had plenty of clean towels
Elevator seems super sketchy, scared me a couple times and others that I’ve ridden with.
Even a fellow person getting on after we did said “man, screw this elevator” LOL
It’s funny but true!
3rd hallway is super hot and stale.
Our phone kept ringing once and when I got to it, it stopped. Tried calling front office and nobody would answer. I even called the main phone line and nobody answered. I didn’t know if they was trying to get in touch with us or not.
5.0 / 10.0
Location was great. The ice was free, and checkin was pretty simple. The suite was a nice size for the price, my husband and myself enjoyed the sitting area included in our suite. And the fridge included in the room was cold and didn’t have any weird issues.
Those beds were some of the most uncomfortable beds I’ve ever slept in. When I checked in the staff was rude and didn’t want anything to do with me. At breakfast in the morning all but one of the juices were watery and non existent. The food was poor and there was a very small selection.
3.0 / 10.0
Stains on carpet, noisy air conditioner, odd smell in the room. Pool was dirty, leaves and dirt. So was the hot tub. Breakfast was mediocre.
9.0 / 10.0
hot tub
I heated pool
5.0 / 10.0
The room size for family of 6 was a decent option, the price and location were all acceptable
the sofa bed mattress was terribly uncomfortable being so thin and big coil in my back. the hallway had a musty smell mixed with some weed smell and air freshener. the colors of the hotel were all so drab and brown, even a new paint color would update this hotel on a low budget.
7.0 / 10.0
Did not eat the breakfast
Fire alarm testing
5.0 / 10.0
location
poor ventilation in hallways, stale air. soiled furniture in common areas
10.0 / 10.0
comfortable and clean
no indoor pool
1.0 / 10.0
nothing it was honestly terrible
everything plus there was a bunch of sketchy people like standing at my door at one point yelling and the guys at the front desk could barely understand me I wasn’t mad or anything and I was buying something and I have the card machine he was reaching over the counter accepting a bunch of random things charging me more money it also smells like cigarettes in my room and like weed in the hallway and there are a bunch of stains on the carpet I wish I could honestly just get my money back and the photo of the stain is just one of them there are more a lot more
5.0 / 10.0
The stay itself was acceptable: room was clean except the carpet, and a chemical smell. The biggest problem with this booking and stay was the payment. In order to book the room, one MUST use electronic funds, ie: credit card. Then Booking.com charges the card, and in my case, the property charged the card AGAIN so that there were two charges for the one stay. It has taken a day and a half of my time, almost 10 emails to the Choice hotels, booking.com, and the property, as well as phone calls to the property manager (who never returned a call) to get one of the charges removed from my card.
10.0 / 10.0
I love the facility it was clean the staff was just amazing the cleaning lady that went in to clean the room was just beautiful polite very kind and the breakfast was good I love the waffles everything was just great
There's nothing you could change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Suites Austin NW Lakeline. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Suites Austin NW Lakeline pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Austin NW Lakeline?
We found 1 amenities for this rental. This includes , and business facilities.

















