Hawthorn Suites by Wyndham Louisville East
Top rated by guests





8.1Excellent
(722 Ratings)
"The price, the unexpected amenities with the room - we weren't expecting the kitchenette or the living room. The tub was very nice too. The linens and curtains looked brand new. Breakfast was very nic..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located conveniently in the Louisville East district of Louisville, Hawthorn Suites by Wyndham Louisville East is located 7.2 miles from Louisville Zoo, 7.8 miles from Louisville Slugger Field and 8.5 miles from Kentucky Exposition Center.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
8.1Excellent
(722 Ratings)
"The price, the unexpected amenities with the room - we weren't expecting the kitchenette or the living room. The tub was very nice too. The linens and curtains looked brand new. Breakfast was very nic..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
The room was dirty, trash on floor, cockroaches in room, dust everywhere.
9.0 / 10.0
We really liked the location, it’s kinda secluded off the main drag but literally the mall, shops, restaurants are not even a min away. The staff was nice and welcoming, the breakfast was good and the pool was nice the water wasn’t cold all at due to all the windows allowing the sun in. Our room having a kitchenette was definitely invaluable since we have kids under 5. I can’t say enough pros about getting a room with a kitchenette as a parent just get one makes life easier away from home. Our bed was a king as described, comfortable, pillows were good. The bedroom having its own door for privacy was a surprise that came in really handy again with having little ones. The bathroom was large, clean, we had a shower/tub everything worked. The living area was fine couch tv and chair plus a desk and chair for paperwork or whatever so all in all a good room for the price, good place for the price.
Biggest thing about the place, it’s dated. No wifi in the rooms I dunno about the lobby, it’s just an older hotel. Our room had dvd players with the tvs and land line jacks in the walls and light stands, no usb ports here lol. The furniture was clean not stained up but very dated like early 2000s. The pool the same way, but hey it was clean and big enough for several families. Another thing is if you ran out of towels or toilet paper you have to get it from the front desk. The front desk did inform us of this up front guess short on help like everyone else is. Not a big deal but still annoying, and the place has only 1 elevator again it’s dated so if you want bells and whistles it’s not for you.
10.0 / 10.0
The price, the unexpected amenities with the room - we weren't expecting the kitchenette or the living room. The tub was very nice too. The linens and curtains looked brand new. Breakfast was very nice. The lobby even has a large area with comfy chairs and lots of books on shelves. The logders are welcome to get comfortable and read a book. There's even a fireplace separating the library from the dining/ breakfast (but I didn't see it on.)
We had to hike back up to the front desk after going to the pool area to get the lights turned on. The staff turned them on, no problem, but it's the only thing I could think of that I didn't like!
8.0 / 10.0
Large room, quiet location, fair price this time.
Breakfast a little basic this time.
8.0 / 10.0
Staff, especially Rachel was fantastic. Rooms were comfortable and spacious.
Not having a smart TV, dated carpet
8.0 / 10.0
Room was great
Double charged me
10.0 / 10.0
Everything
Parking
3.0 / 10.0
The location was ok
They did not have the room we requested and two adults ended up sleeping on a sleeper sofa! The kicker was the front desk told us this room was an upgrade. Maybe it had a kitchen, but is was not an upgrade based out our needs. A queen versus a double sofa sleeper?
8.0 / 10.0
The breakfast was good
The sausage a Lil dry
10.0 / 10.0
It was in a great location! The room was very spacious
NA
10.0 / 10.0
Everything
Everything was great
8.0 / 10.0
Location
Staff seemed pleasant when approached but not as knowledgeable as I had hoped, even about the hotel rates etc.
4.0 / 10.0
It's a nice building and the pool was open but the hot tub was closed and was getting word on, the staff had a attitude when we checked in went to our room and the light in her room was like a strobe light so he went back downstairs to move rooms the lady at the counter was not happy very short and didn't even want to smile. So we went to the room then there's a big stain on the floor that's blue about 5 inches by 5 inches then there's a whole bunch of dirt still on the ground I like it never even been vacuumed there was coffee spilled in the drawers for the silverware was. The way I was great on the rooms but I really didn't look like it was cleaned. The food was great and I like how I don't just have it from 6:00 they kept it out till till 10:00 sometimes when we left. Much that was a big plus.
I didn't like how it was not cleaning it seemed like it needed to be vacuumed in the kitchen was not clean, also the hot tub was not fixed and our room light in the middle of the kitchen was like a strobe light it would not stop that we had to go downstairs to ask to switch rooms or get the light fixed.
5.0 / 10.0
Our cork-in clerk on Friday evening was pleasant and helpful. Towels were clean.
The whole hotel is rundown and tired-looking. We experienced chipped paint, scuffed doors, room windows that wouldn't open or stay open, chipped bathroom tiles, stained shower. Our bathroom had someone's long hairs left on the floor, grubby corners. The beds had old mattresses that sloped toward the nightstand (mattresses could at least be rotated). The whole place just had an air of apathy.
6.0 / 10.0
Location
Have stayed there many times in the past but this time it was dirty and rundown. Staff were not engaging or courteous.
6.0 / 10.0
Good location , nice size room
The carpet was filthy!!! The room needs a real facelift .light bulbs burned out . And no room service…come on Covid has been over for 3 years !!!
Its prettey sad the front desk staff can even stand up when you check in !
8.0 / 10.0
cleanliness
I booked a room with two queen size beds and received a suite with a fold out couch bed.
10.0 / 10.0
Large rooms with a separate living room and bedroom. Walking distance to restaurants, only 15 minute drive to downtown.
-
8.0 / 10.0
Room was comfortable. Great location. Friendly staff.
Shower heads extremely low for tall people. Breakfast bar needed more attention. Rarely found a worker in the area. Had to go to front desk 2 days in a row to report things as no spoons, OJ machine was not working, ran out of food items. Breakfast was poorly managed.
1.0 / 10.0
It was available.
Property looks fine from the outside. The front desk was rude while I tried to be nice. For example I politely asked what floor we were on after she gave us our room key(because she didn’t) and she looked at me weird so I said is it on the second floor because of the two for 229? And she still didn’t say anything while looking directly at me and said we’ve stayed in hotels where the number doesn’t stand for the floor and finally she said it’s the second floor. Not yes ma’am or nothing. She was just rude.
The rooms are EXTREMELY dirty. And outdated which doesn’t help the dirtiness. One of our towels had a streak of what looked like poop, and after my already bad encounter at reception we didn’t want to continue to bother her. So we just let it fall off the rail and pushed it under the sink. My husband swears he saw blood on the ceiling. The mattresses curved down on the edges. So it constantly felt like you were falling off.
7.0 / 10.0
I liked that there is a lot of room in the suites. I also like the location.
I thought the bed was uncomfortable and I did not enjoy the breakfast.
10.0 / 10.0
Location was good. Breakfast was good and lots of choices but would have been nice to have gravy on the buffet. The room was big with plenty of space and far exceeded my expectations. Best value in Louisville.
Breakfast could have had a few more options. Sausage links were overcooked the first morning but better the next day.
7.0 / 10.0
Price was right.
Some of the guests seemed rough.
10.0 / 10.0
I have stayed at this property numerous times while traveling for work. It has become my "go-to" pick when I'm in this area of Louisville. Through Booking I always get a great rate. The property is always clean and the staff is friendly. The breakfast is good. The location is good. I have zero complaints about this property which is why I'll be leaving that next box empty! 10/10 would recommend!!!
8.0 / 10.0
I liked the breakfast provided. Most of the staff was friendly. Room was clean although could use some updating.
The jacuzzi was listed in several locations on the website as an amenity but was closed. According to a staff member, the amenity has been closed for two years but it was still listed as available. It was a selling point as to why I booked the hotel. We were very disappointed that after a 12 hour drive, could not take advantage of this.
6.0 / 10.0
The breakfast was terrible. It was very disappointing. The store bought muffins was the best part of the breakfast.
7.0 / 10.0
Good location, nice property
Rude staff, broken items in room
10.0 / 10.0
Great facility for families!
Not as modern as most facilities in the area, still well enough for the price though!
9.0 / 10.0
Location, easy access to shopping and to the expo center . Quiet.
Decor in room pretty dark
8.0 / 10.0
Had what I needed
Fitness room -no equipment
9.0 / 10.0
It was very good. Fresh and tasty.
The facility had only one elevator.
10.0 / 10.0
It was up-to-date. It was clean. The staff was helpful.
N/A
7.0 / 10.0
Location
Breakfast area needs updating.
8.0 / 10.0
I love how clean the place always is. This is our 2nd stay & I really like it.
The fact that there is only 1 elevators with 4 floors is kinda crazy due to the congestion of ppl You would think there would be atleast two! & the hot tub wasn’t in service 😞
9.0 / 10.0
Room and swiming poll break fast
Ac Eco very noisy
10.0 / 10.0
Close to where we needed to go. Rooms were nice and comfortable.
8.0 / 10.0
The front desk staff was friendly and the location was nice
The bed wasnt too comfortable. I woke up with my enrire body aching. The property may want to try more of a neutral firmness re: mattressess, not too firm or soft.
4.0 / 10.0
Breakfast was good and location was good for Church Hill Downs as well as downtown.
The air conditioning unit was so loud that it was almost impossible to sleep.
10.0 / 10.0
The woman working the front desk when I arrived was one of the friendliest people I have ever encountered while traveling. She was very warm and welcoming.
8.0 / 10.0
Cost and cleanliness
Something was making a noise like machine or AC unit that was coming from a different room and was pretty loud and was cutting off and on every 10 to 20 minutes and lasting that long. It was annoying and made hard to fall asleep. There were no electrical outlets on the nightstands.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hawthorn Suites by Wyndham Louisville East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hawthorn Suites by Wyndham Louisville East. Enjoy the water!
Is Hawthorn Suites by Wyndham Louisville East pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hawthorn Suites by Wyndham Louisville East?
We found 21 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
