Motel 6-Urbana, IL

Nice location, everything was clean. Staff was very friendly. They went above and beyond what they needed to

It’s affordable, location is great and it’s very clean

Simple breakfast option would great

Nice big room, with a full size fridge. Location was ideal. We walked to the river with nice paths which were just blocks away. The small town was cute, and we were within walking distance of everything! Allowed dogs free of charge!

The Internet did not work the whole time we were there! Tenants that live there said it had been out for 4 days! The manager of the property did not mention that! After calls and texts, there was absolutely NO resolution! After hours on the road we were looking forward to relaxing and watching some TV. Our room had some janky things. Bathroom door would not shut. The ceiling lights in the bathroom were totally exposed, with missing tiles. The bulbs were out above the vanity, and the vanity is very small. The management is not good!

The price.

I didn’t like it. I couldn’t stay per agreement and booking with Booking.com cuz the motel has a different policy. I reserved with Booking.com a one night stay for 4 adults and a 17 year old. And they agreed to this for one night, but getting to the motel very tired at midnight, they said I needed an 2 rooms not 1. We were only staying for 4 hours to shower and rest after 15 hours on the road. We stopped on our way to Wisconsin. Not only that, we got off the freeway and drove the 13 miles to get to the motel. I under the policy of the motel but the staff could be more courteous for our circumstances and manage the his tone of voice.Booking.com and Motel should be on the same page. We didn’t stay not because I didn’t want to pay the extra room but because I did not like the gentleman’s attitude-no compassion! We could have heard kind words of consideration.