Candlewood Suites Indianapolis East by IHG





6.8Average
(156 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Situated just off Interstate 70, this Indianapolis hotel is less than a 15 minute drive from downtown Indianapolis. Free Wi-Fi is available in every suite.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Cleaning products
$$$$
6.8Average
(156 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
It was close to a lot of business so it made it easier to find what we needed.
They only had one luggage cart and we waited and wait for someone to bring it back so we could use it the night we checked in and we never saw it so we had to make multiple trips to get everything to the room.
1.0 / 10.0
The people working there
This is not really a hotel. It is low income long term housing with a few rooms. They sold us a “king suite” room, but it was not a king sized bed and not a suite. They said they didn’t have those. I complained, but we needed the room. It was a smoking room and disgustingly dirty.
9.0 / 10.0
Reception was a bit slow and the excuse was "third party booking." This was literally the only thing she said to me. The Candlewood building is in a location near the freeway, which was nice for traveling, but noisy for the night. The room was good, clean enough for a short visit and the bed was comfortable. The kitchen was filled nicely and had enough to service my food requirements. The bathroom was clean and comfortable. On the whole the building was quiet and provided me with a good night's rest.
On the surface, the room looked clean. If you paid a bit more closer attention, you noticed stains and dirt in small quantities in places you don't really expect them. I could clean it away, so I'm sure the staff could have done it too. Apart from that and the sound from the traffic (which can't be solved at all), the room at Candlewood was very nice.
9.0 / 10.0
Location close to the highway
No breakfast
7.0 / 10.0
The area right off Highway
Not having enough towels and bathroom wasn’t clean
8.0 / 10.0
Location
No ice machine on the floors
5.0 / 10.0
Close to the interstate.
Right next to Culvers.
Bathroom sink is broken.
Couldn’t get back in except the front door.
Pet area not clean: long grass and other pets were not cleaned up after.
4.0 / 10.0
The convenience of where located. Room was nice
Maid service. The fact that guy at main office spoke no English. Maid service spoke no English. Never had any clean towels after the first day. We had no towels at all for next 3days. Water in tub did not drain. Dishwasher leaked all over kitchen and never got fixed or offered another room. Found 5 cockroaches in room. Killed and left on counter in a plastic zip lock baggie when we left.
1.0 / 10.0
Lication
There were huge bed bugs. They would crawl on me at night I also got bit told management all they did is move my room but tat room they were worse
10.0 / 10.0
Everything
N/A
2.0 / 10.0
No breakfast . No phone in the room . Heat did not work at all .
9.0 / 10.0
Very clean, equipped kitchen, very friendly staff. Outside the city, but there are shops and restaurants around, Culver’s is just next door.
8.0 / 10.0
Didn’t eat, location was okay
No indication to my knowledge of a 100$ fee for damages and 3-7 days to get back after checkout
9.0 / 10.0
Rooms for a very nice and the beds were comfortable and we had a mini Kitchen in the room.
Was hoping there would be a free breakfast in the morning but alas not so. Still would stay there again.
10.0 / 10.0
The facility was spotless. It has a laundry & gym room which is convenient. The room was super comfy. I didn’t realize it came equipped with a stove top, full fridge & dish washer.
The only thing is the elevator is super slow & there’s only 1.
6.0 / 10.0
Proximity to the Marriott where the event I was attending was held.
The floor near the bed had a heavy urine smell. The tub had an extremely slow drain. The door to room 316 was incredibly hard to open and close (practically had to use full body weight to shut it).
10.0 / 10.0
Cleanliness
2.0 / 10.0
nice front desk
there was a mouse in the room that was chewing all night. the room was not particularly clean but the freezer was filthy with blood and frozen vegetables all over it.
8.0 / 10.0
Very clean. Staff friendly and helpful.
Construction going on and it was hard to find the entrance. Will be better when they're done
5.0 / 10.0
Nothing. It looks kinda dirty compared to 2015
The appearance everything was wrinkled. You could see the patchy wall repairs, the bathroom light didn’t shut off & there were garbage bags outside the doors
1.0 / 10.0
check in clerk was very friendly
I specified in my booking that I required a room in close proximity with my co worker. The whole point was to have a quiet place to work on a project and we needed to be close enough to one another to “air drop ideas and test out different options” considering that I was booked in a room on another floor at the opposite end of the hotel this was not possible. I checked in at approximately 9:00pm and was ready to check out at 10 pm however I ordered a pizza from a local dominos store so I was required to wait until 10:35 when pizza arrived to check out which I did u so
9.0 / 10.0
Great staff. I saw the person checking me in patrol the hallway where my room was located and he picked-up after guests that left items outside their room.
7.0 / 10.0
Parking
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Candlewood Suites Indianapolis East by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Indianapolis East by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Indianapolis East by IHG?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
