Red Lion Templin's Hotel on the River

The chef is amazing

No coffee pot in the room

Location good but out of town. 3 Tesla destination-chargers.

Restraint was closed

Excellent value and a great location. Great evening meal at the restaurant.

Breakfast at restaurant not available as said early in the season.

Location is beautiful, quit and safe. Restaurant was good, slightly overpriced but good food and good service.

The employee who checked us in was good; he hit every point with the exception of giving us the wi-fi network name and password. When we called the front desk, for this information, nobody answered the phone. When I walked down to the front desk there was nobody there. The room was fine, clean, comfortable and quiet. What was really unacceptable is the fact that there was no hot water to the shower and no adjustment was made to the price when I reported the problem. No hot water is a serious problem in a handicap accessible room! When we went to check out, again nobody was at the front desk and nobody to answer phone calls. I am very familiar with customer service and can imagine some of the challenges operating a facility of this size. However, if you cannot keep the facility staffed sufficiently you should consider taking on less customers and/or lowering your prices. The location is prime but the service is unacceptable.