Best Western Louisville East Inn & Suites





7.7Good
(496 Ratings)
"Well located"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
This hotel is located 14 mi from Churchill Downs, home of the Kentucky Derby, and features free WiFi and an indoor heated pool. Downtown Louisville is 12 mi away.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.7Good
(496 Ratings)
"Well located"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The property was very clean and easy to find what we needed.
I didn’t like that we arrived late at night and had to park on the backside of the hotel because of limited parking in front and the door on the back was locked and only able to be opened with a keycard. I understand wanting it locked for safety but it was a hassle to have to carry/wheel our luggage around to the front to check in—especially being two young girls with no male presence.
9.0 / 10.0
Breakfast had good choices but hot choices were cold. Breakfast would get a 1.
Everything was great except breakfast.
10.0 / 10.0
Well located
9.0 / 10.0
Breakfast is basic but enough to start the day. Eric at the reception is very kind and helpful. We had a very nice stay during Equip Expo, it's only 15min away from the show. Highly recommended. Large parking lot.
nothing
8.0 / 10.0
Excellent breakfast. Bathroom had some paint drips that showed a lack of attention to detail.
A group of about 15 children woke us up running up and down the halls screaming at the top of their lungs. This went on for about an hour before we finally got up and said something to them.
7.0 / 10.0
The price
Needs renovation has a old smell threw out the hotel. Furniture needs to be upgraded
8.0 / 10.0
Value
Na
8.0 / 10.0
The staff were very nice and helpful
The stains on the furniture and broken bed
5.0 / 10.0
I liked the location and the pool
There was a water leak and made the floor in front of the sink soaked, the bathroom light was going out, the bathtub faucet was stuck halfway in the shower position and I could not change it and the room ceiling light went out halfway through my stay.
7.0 / 10.0
Friendly staff. Breakfast was good. A lot of room.
1 bed was broken in our room. The room needs
Air flow, very damp feeling. Water pressure. Lighting.
4.0 / 10.0
Asked for extra pillows, was told we would have to come to the front desk to see if there were any available. My husband to the front desk, thry gave him 1 pillow said that was all they had. They did not provide a pillow case for it. The bed was VERY uncomfortable. Did not sleep much at all. Would have been a little better had we been able to get extra pillows to make it more comfortable. There also appeared to be mold around the tile in the bathroom.
10.0 / 10.0
The breakfast was great
10.0 / 10.0
You feel very welcome when you walk through the doors..The front desk customer service is very friendly I have to give a shout out to Eric he's very friendly with a genuine heart. The room we had was very clean and spacious..it's was very quite both days we stayed and it was alot of people there the over all weekend stay was great! The breakfast was a complete full breakfast ..there is no way a person can complain about the breakfast at this hotel you will definitely leave from the breakfast area satisfied! You cant go wrong with this hotel and they also have 24hr coffee will definitely be back when coming back to Louisville
Beware of the slippery bath tub! As soon as you get in enter with caution and don't move around to much because you will definitely slip! The pillows on the bed are to small i caught myself rolling off them little baby pillows a couple times
6.0 / 10.0
Indoor pool, breakfast included
Carpet in our hotel room was sticky, had to wear shoes in room
8.0 / 10.0
The breakfast had some choices and was well-stocked.
Nothing that I can think of at this time.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Convenient
Na
10.0 / 10.0
The breakfast was amazing with a variety of things, rooms was very clean staff very helpful.
Was impressed at how well the stay was only thing I may would have changed is the temperature in the pool room was extremely hot other than that everything was perfect.
6.0 / 10.0
The breakfast was decent.
The bed was very uncomfortable plus the room had a strong odor. Microwave door was broken. Bathroom light kept flicking
6.0 / 10.0
Thr breakfast was great. The young lady at the front desk when we checked in was very pleasant.
The beds were very uncomfortable. The carpet in our room was sticky. The bathtub did not drain so we were standing in our shower water.
8.0 / 10.0
The location the room set up and space the breakfast bar
The bed was hard there was trash debris under the fold out couch the bathroom floor had debris as well
7.0 / 10.0
Young girl at the front desk was an absolute sweetheart! The staff that was in charge of breakfast was very attentive and kept breakfast fresh.
Issues with the WiFi and pull out bed in our room was somewhat broken, useable but broken
8.0 / 10.0
Quiet area, affordable.
It was fine, no complaints really. Not updated, needs cosmetic stuff, but did the trick.
10.0 / 10.0
It was all good
10.0 / 10.0
Loved it! Right temperature of the food. Plenty of food and very tasty.
Ice maker didn't work on the 3rd floor.
10.0 / 10.0
We loved our room! We loved having a living room and bedroom feel, felt like a one bedroom apartment it was nice! The beds were so comfortable and the room was very nice and clean! Very quite and clean hotel. Staff was super nice and helpful! Breakfast was very yummy and the kitchen area and tables was clean. Nice pool area! Very happy with our stay, we definitely recommend and will be back to stay!
The pool area was very nice but the water could be warmer! There was days the kids couldn't swim long one day because the water was cold, so that was a little bit of a bummer. Also the pool area gets super hot at times in there. The water pressure in the shower wasn't the best. Not many complaints here!
3.0 / 10.0
That we had to change are room 3 times and they still are trying to charge me another night
5.0 / 10.0
Lounge was clean, staff were nice and location was good!
I stayed 2 nights only had clean towels/bedding for the 1st night. Second night I had to ask someone to give new towels and please clean room. A few towels were given but room was never cleaned.
10.0 / 10.0
Location was very convenient. We went to several distilleries as well as the Kentucky Derby. Excellent staff and everyone was extremely helpful and friendly
N/A
10.0 / 10.0
Pool and clean rooms👍👍👍😃
10.0 / 10.0
My husband and I absolutely loved this hotel!! This Best Western was beautiful, very clean, and super friendly check in staff. There was a hot coffee bar, open all the time. It was located in the lobby. The hot breakfast was amazing! It had sausage, omelets, hash browns, biscuits and gravy, pancakes, oatmeal, cereal, toast, bagels, muffins, and fresh fruit. It also had a heated indoor pool! The location was really great. Close to what we like to do when we come to Louisville. The bed was perfect and the pillows were amazing. The a/c kept the room nice and cool. My husband and I are making this our hotel we stay at when we go to Louisville. If you are looking for a nice, clean place with friendly staff I would recommend this hotel!
There was nothing we didn’t like about this property. It was an amazing stay!!
10.0 / 10.0
It was clean, and the a/c worked.
8.0 / 10.0
location was great and staff were so friendly! pool area was clean and warm with plenty of towels.
our room smelled musty and sort of like cigarette smoke but it was clean. breakfast was NOT good.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Louisville East Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Louisville East Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Louisville East Inn & Suites?
We found 1 amenities for this rental. This includes , and business facilities.
