Howard Johnson by Wyndham Norco





7.4Good
(315 Ratings)
"Breakfast was coffee and orange juice no actually food"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located off Highway 15, this Norco, California hotel features an outdoor pool and hot tub and free Wi-Fi in every room. Ontario International Airport is 20 minutes’ drive away. A daily continental breakfast and on-site parking are also available.
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7.4Good
(315 Ratings)
"Breakfast was coffee and orange juice no actually food"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
I appreciated the free parking.
The room/bathroom was not clean. My non-smoking room smelled like smoke. The website claimed there was breakfast. Not even coffee was available when I left in the morning.
8.0 / 10.0
Price and location. Staff at desk took a while to come from a back room, so I sat and waited for almost 10 minutes before I was attended to. The housekeeper was nice enough to keep reassuring me that someone will come.
The floor wasn't that clean; there a tag possibly from a previous occupant, under one of the night stand and some crumbs on the floor, so I'm assuming the floor wasn't swept or mopped. Otherwise, the bed looked clean as well as the bathroom and sink.
10.0 / 10.0
Breakfast was coffee and orange juice no actually food
10.0 / 10.0
It’s a nice place to stay
Nothing
5.0 / 10.0
Staff was courteous and efficient. Check in process was quick.
Wood look flooring vs carpet was a big plus.
Room was not cleaned properly, clean, stray hairs noted in restroom area, lamps were super dusty and lamp shades were dirty/grimy. Towels were not even folded properly and looked messy. Bathroom facilities and furniture was very worn down, chipped , grimy looking and just made it feel dirty. Area felt sketchy, parking was surrounded by barbwire and there were some unruly and loud guests in other rooms.
10.0 / 10.0
It was clean. Could checkin after 7pm.
Breakfast was plastic wrapped bagel, plastic wrapped muffins coffee and juice.
8.0 / 10.0
The location was very convenient to where I had to be for my business meetings.
When I booked the hotel, I read all the reviews, and all the reviews said what a wonderful continental breakfast Well our continental breakfast was coffee from a machine which tasted horrible. No continental breakfast served.
5.0 / 10.0
Service
Location and guess
1.0 / 10.0
Management and the people in the night reservation window were very rude upon my first room. There was no telephone that worked inside so I went down to the front lobby to either get a new telephone and informed them about it as I was just coming to The to their location From my home which had encountered a fire and I was looking for lodging for the evening and ended up finding them on booking.com upon them giving me a new room. This room didn’t have a phone at all, so I informed the gentleman of that and asked if I can have a room with a phone and he immediately Was rude and said he was going to refund my money. Did you want a phone or a room to sleep in is what he asked. I think if I’m paying my money, the room should be fully accommodated as it stated per me booking. It should have two beds which it did have it should have working bathroom, working phone, and television just to say the least, I’m paying for a room that has what’s being promoted nothing more nothing less will not visit their establishment again
The first thing that could’ve been better was the staff. Very rude, not professional at all. They are renting rooms that are not fully operational and when you come to inform them about if they get offended and immediately want to refund your money was my experience may not be everyone else’s experience with my experience was not good at all. I did arrive to the room later in the evening due to there being a fire at my apartment That required us to vacate as the home was red tagged by the fire department, so maybe it was due to the fact that was late in the evening, but I still think that they should be professional when you’re coming into rent a room for the evening.
8.0 / 10.0
Hot water and lots of pillows
Continental breakfast - yuck
8.0 / 10.0
Very close to the location we were visiting. Easy access to and from food, stores, and soccer complex.
The housekeeping staff were so helpful and so kind! They were the actual highlight of our stay!
The bathroom floor was dirty and sticky, and we cleaned it.
The sink was clogged, so water, spit, toothpaste, etc. just basically lived there til we left.
Remote was not easy to maneuver. There is no guide on TV, so it was very difficult to find channels.
9.0 / 10.0
Liked the pool
6.0 / 10.0
The best thing about this hotel is its location – it was exactly where I needed to be. Another highlight was the staff, especially Dan. He was polite, friendly, and always smiling. You can tell he enjoys his work, and it truly adds to the hotel’s charm.
The only real downside was the old carpet — it carries an unpleasant smell and is long overdue for retirement. The bathroom also needs some attention to deal with black mold. And as for the midnight ‘concert’ from other guests — let’s just say being woken up at 12 a.m. was not exactly the entertainment I signed up for.
5.0 / 10.0
The price and staff
Needs better upkeep. And needs update. Ice machine filthy. Rooms were out dated and bathroom floor very dirty.
6.0 / 10.0
Beds are very comfortable. having no carpet in the room makes the room feel nice and modern and no stale smell to the room. Polly's pies is next door and the original pancake House is across the street 👍🏻❤️
If you are a light sleeper....You can hear the freeway traffic.
But, I would stay there again, No biggie.
1.0 / 10.0
That it’s close to my parents house
The parking and cleanliness
1.0 / 10.0
Conveniently close to the soccer fields.
The bedbugs in my bed, the customer support from the management was absolutely terrible, and the hot tub was not HOT.. .apparently you have to turn it on and wait about an hour before it gets hot.
7.0 / 10.0
I liked the location & the bed.
There was hair left in the shower.
6.0 / 10.0
The staff was nice. Was able to park right outside my room.
The beds were WAY too soft for me. The rooms have safes but we were told no room has a working safe. I asked if they offered late check out. The response was that they could only give me an extra 30minutes (11:30) for $60!
9.0 / 10.0
I like everything about it to be honest
10.0 / 10.0
Howard Johnson holds fond childhood and family memories for me. This location is quaint. Bright cheerful colors. Clean and comfortable. Staff was very kind.
Location is ok. Freeway nearby didn't bother me because I was tired and went to sleep fast. Otherwise, I was satisfied.
9.0 / 10.0
Location
People were loud at night walking in the corridors
10.0 / 10.0
Clean and out-of-the-way
10.0 / 10.0
Quite
7.0 / 10.0
Location. Clean room. One staff member Saturday morning extremely helpful. Shower gel and shampoo/conditioner available.
Suggestions:
One coffee pod for two people. Friday night staff appeared to not know how to get extra coffee packets. Okay cuz it’s really bad coffee. Suggest getting a better even local better brand.
Light switches in odd areas. Outlets not accessible - get an extension cord from behind tv stand or behind bed and attach for better access to mirrors. Or get lamps with regular outlets not just phone chargers.
No heated pool or even hot tub.
Breakfast very minimal. I wouldn’t advertise breakfast included say continental breakfast. Supply coffee and courtesy rolls, bagels or muffins. Maybe even frozen waffles. After grocery about next day fruit!?? Or bakeries for day old.
Saturday Morning clerk did not restock breakfast items. Had to ask for napkins and additional food items.
The weekend price was a little high but attention to details like unattached hanging curtain.
Access to a mirror, good lighting and an outlet is great if you have two guests. One can makeup and do hair or electric shave away from the bathroom area.
I like that sink is outside shower. No outlet on side opposite sink for coffee maker. No mirror on that side for hair and makeup.
Guide to:
TV channels or instructions to find on TV. Local restaurants (charge them to
advertise.)
Hope this helps. We may stay again, our kids live nearby.
Thank you.
9.0 / 10.0
Nice place
4.0 / 10.0
Breakfast was coffee/danish/juice. I expected more, it did not say continental breakfast on the website.
Breakfast
7.0 / 10.0
The beds were super comfortable and the tv worked with our nintendo switch so we could hook it up to play games. We were in a handicap-accessible room and so the bathroom was very easy for us to manuveur. Everything was clean and tidy, so we felt good about sleeping here with little worry as to who was in the room previously.
The entire week we stayed, my right arm was covered in bug bites. There were no sign of any bed bugs or lice but the bites only appeared and disappeared during our stay. Housekeeping also kept moving our dnd door placard so they'd wake us up frequently because of the missing placard
2.0 / 10.0
Location to my event was a few miles away with uber.
Yhe room was booked under non-smoking. However., the room smelled like cigarettes and pot. I could not recommend this place.
9.0 / 10.0
Didn’t do breakfast
Door to room would barely close. Light was coming thru the door. I will not stay here again. Nothing like the website
7.0 / 10.0
So happy to be able to get two beds! Did not want to sleep with my Nephew(he snores).
Can’t find the final bill. ???
4.0 / 10.0
TV did not work. We brought it to the attention of the hotel employees who promised. To fix it the very next day. Sadly, not only they did not fix it but they also did not reach to us either any explanation.
5.0 / 10.0
Location and Pool
Room was sketchey window lock broken graffiti scratches on bathroom door. Broken safe and not very clean
5.0 / 10.0
Staff are friendly
Very close to work location
Not really clean room
Seen insect on the wall
Smells from air conditioner etc
7.0 / 10.0
It was clean . Office staff friendly. My bed was too soft for me, will ask for a firmer mattress next time. Breakfast was somewhat lacking. Better cereal and more muffin choices would've been better.
Soft mattress, too soft. Towels were rather thin and scratchy, not soft
5.0 / 10.0
Room was clean, but worn. OK for a one night stay if you're just passing through.
Room was dinged up and in need of some renovations. Breakfast was pretty meager.
3.0 / 10.0
I was disappointed that there was not a hot breakfast.
Hot breakfast
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Howard Johnson by Wyndham Norco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Howard Johnson by Wyndham Norco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
