Bahia Mar Fort Lauderdale Beach - DoubleTree by Hilton

Every single staff member from the bell hops to the front desk to housekeeping were outstanding. Incredibly kind and happy for every question we had. I have never experienced staffing as a whole this wonderful in a really long time. We are traveling to Miami next year and looking to stay here again instead. The pool and that whole area was amazing. My kids thought they were living the high life. The walkable and private bridge access to the beach was awesome and very convenient. We also liked how the location was located within walking distance to many restaurants too.

The only complaint from our family was the pillows. To be fair, we never mentioned it while we were there.

Everything!

Nothing!

Room was comfortable

The lady at check-in was on the rude side, kept giving us the run around on the room being ready for an early check in for which you were expected to pay $100+ for one hour early. Did not provide the room until 2 minutes before check in time and then when checking out, someone was waiting outside of our door up to 30 minutes before, checking to see if we were gone. Felt very uncomfortable to open your door and someone is standing there with paper in hand to check off if you are gone after receiving three texts to do an early checkout via the app. The bathtub needed to be updated, furniture had some wear. Being approached as soon as we walked in the door to participate in tours of other Hilton properties for points. You can't check in until 4 and the guy on the beach puts up all the chairs at 4:30, you lose the first day of amenities.

Staff and guest services were very friendly and helpful.

The upkeep was not very good. There was litter around the property as it was a very busy week, the pool was very heavily used and not very well cleaned. It was clear that housekeeping did not vacuum when turning up the room. The condition of the towels was very poor, rips and stains on many of the swimming towels and bath towels in the rooms. I also think it’s exorbitant to charge $55 per day for parking of a vehicle on top of the room rate.