Quality Inn Amarillo West near Medical Center





5.3
(229 Ratings)
"Everything it is like a small apartment not just a room for the night with plenty of light and a good clean place to stay"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located a 12-minute walk from the Amarillo Botanical Gardens, this hotel features a salt water indoor heated pool and a fitness center. Its spacious rooms offer a flat-screen cable TV with HBO.
Golf course (within 2 mi)
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5.3
(229 Ratings)
"Everything it is like a small apartment not just a room for the night with plenty of light and a good clean place to stay"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Staff was friendly and accommodating, Housekeeping was honest and concerned with approval.
hot water seemed to be a hit or miss the water heater must be to small to supply all the rooms it is supplying.
5.0 / 10.0
I like that I Pay and Stay which to means the guests are not micromanaged. They know I have three ESA Animals and although this motel doesn't recognize animals they are ADA Service Animals. I have literally called before advised motels of how many and that I have all documents. They promised me all was good to get their and be yelled at. Argued with and told that so and so employee did not tell me yada to which they absolutely did multiple times. I've been harassed and more.
The fact that I don't have a vehicle and there is no laundry option does not accommodate my needs. The pool has been down for over a month and it's heated so that's a real bummer.
2.0 / 10.0
Location and that’s it!
My blanket had ugly oily stains in it. The walls are so thin I could hear the guy in the next room snoring so I did not sleep all night. It’s a bit ran down and didn’t look like the pictures. Parking lot is full of bikes and the girl working at check in was NOT friendly.
3.0 / 10.0
Price
Breakfast was a joke. The coffee was cold
There wasn't any pancake batter. No bananas.
Our room was ugly and full of incomplete repairs. The property is old and too far gone to fix.
7.0 / 10.0
Good location
Computers weren’t working had to keep going back to pay
1.0 / 10.0
Front desk lady was very nice other then that it was terrible
The room the outside location
5.0 / 10.0
I liked the very friendly counter gal! She was having some tech issues and was extremely helpful and friendly. Luckily we only needed to sleep for a few hours before getting back on the road.
The rooms are extremely dirty, they need a deep clean throughout and the shower floor needs fixing, felt like the tub was going to fall through the floor. Couldn’t get any hot water.
1.0 / 10.0
everything
1.0 / 10.0
N/A
N/A
2.0 / 10.0
It was not organized
It was not inviting and our beds were not ready for us as we arrive. Put us in separate rooms and made us pay which we don’t deserve for. It was very disappointing
10.0 / 10.0
Everything it is like a small apartment not just a room for the night with plenty of light and a good clean place to stay
Nothing
1.0 / 10.0
I liked that it had a bed.
The rooms were disgusting, the hallways leading to the rooms were disgusting. Grimey and nasty all the way around. The shower had soap scum all over it and the shower head. I’m surprised I didn’t get Gout just walking barefoot
4.0 / 10.0
The price was attractive and its location isn’t bad
You get what you pay for I guess. It wasn’t clean, the door lock for the bathroom was broken, the pool water was gross, there is no guest laundry, and the continental breakfast don’t have many options.
8.0 / 10.0
It was good
Had a blinking light outside
6.0 / 10.0
Great spot good room just wish it was clean
Customer service from pm overnight lady was amazing ! Helpful courteous and was so willing to help!
Booked two rooms pretty sure neither were cleaned crumbs and food trails from one room to the other. Random wet? Spot on the floor that never dried. Late night needed to stay so its what it was. Advised the morning clerk who could look us even in the eye for a conversation. Next time I would stay a bit outside the city. If it was a clean room 10..10...10 across the board.
4.0 / 10.0
The pool
Tv didn't work, horrible breakfast selection
1.0 / 10.0
Sucky room roaches spiders no ice no housekeeping
Sucks all the way around
3.0 / 10.0
Highly dot recommend roaches, the rooms are run down the floor had dips where they had covered the holes. Not very clean doesn’t look like it had been deep cleaned in a while. The mattresses were old and so out of shape you could aww all the worn areas and the middle of the mattress was practically touching the ground. The doors to walk into the building to get to the rooms was so damaged it would not open or close the way jt should no anyone could get in without permission. Guest safety and security were definitely not a standard here. And very little supplies as far as toilet paper and towels. From the get go. Our family booked multiple rooms and one room was so bad it made your head hurt and was dirty with significant damage to the wall a huge hole. Had to be moved to another room it’s like no one checked this room after it was supposed to be cleaned.
Area
4.0 / 10.0
It was a place to shower and lay down
The tv did not work ac did not work in one room smelled like cigarettes and place did not look nothing like it did online. No jacuzzi room was not up to part stains on doors and walls and looked more like a $20 motel
6.0 / 10.0
Nothing
The place was run down and shower was cold
1.0 / 10.0
The staff was nice. I complained about my room being dirty and they gave me a new one but it wasn't much cleaner.
It was dirty. We had 2 towels in the room.
5.0 / 10.0
Wasn't as clean as expected
10.0 / 10.0
Excellent
Excellent
10.0 / 10.0
Everything
Nothing
5.0 / 10.0
the room was nice and clean
The food for breakfast was outdated. The pastries had mold on them and my husband got sick from the waffles.
1.0 / 10.0
We didn't even end up staying, and was out this money, because it was so gross,they showed us another room but it wasn't any better, I have never looked at a room, and left so fast in my life, I'm not hard to please, it was awful!
1.0 / 10.0
It’s falling apart, the bathroom door doesn’t close, the ac barely works
It’s not clean
5.0 / 10.0
We did not partake.
1.0 / 10.0
Sadly, I don't believe know how to operate a Choice Brand Hotel. Corporate needs to investigate the safety of the pool & how the handicap rooms are non functional. They did not provide the normal Continental breakfast. There was zero options for a diabetic on the menu. Muffins & waffles were the only thing guaranteed to be there. I also had $100 even stolen from my debit card my first night there. Do not use this location, they refused to make the theft right. Staying with them has left me in a precarious financial situation. Also I threw up every time I drank the juice or coffee. The water line was full of bleach.
Management was rude & you could not talk to them. Also the concierge services was locked up & I was treated like a criminal for wanting bottled water from it. The manager charged my card & took cash. Another worker stated it was free. Something isn't right at that place. The headboards were filthy! The smell of fabulouso was nauseating. One of the worst stays I have ever had in my life.
1.0 / 10.0
Other than the woman at the front desk being friendly, nothing.
The room smelled like urine. As soon as we walked to the bathroom we seen roaches running. Would love to say more but we made an immediate exit. Still have not been contacted by management.
3.0 / 10.0
Price and location..
Blankets and pillows smelled. No hot water in shower, BTHRM walls were icky. Tv didn’t work, I think the funny smell in room comes from the carpet… ROOM WAS HOT ..
4.0 / 10.0
Ok parking
It had a lot of wear and tear on structure
4.0 / 10.0
Nothing, the only good thing was it was close to BSA hospital.
Everything. Tv didn't work. Phone wire was slashed so no phone in room. A/c wasn't cold. Pool was closed.
6.0 / 10.0
Bed was comfortable. Shower ok.
Breakfast fruit cups good, granola bars good, pasteries poor, no toast available, no hot instant oatmeal available.
3.0 / 10.0
It was overall quiet for the location. Staff were attentive.
Tons of gnats on the curtains. Ice machines didn’t work. No freezer in mini fridge. Room was a bit rundown. Breakfast ended at 9 on a weekend. We just missed it and everything was shut down.
1.0 / 10.0
The breakfast was bad: coffee was cold, cereal and plates were limited and the place smelled uncomfortable. The fore, we did not eat breakfast at this hotel.
The room was not occupied for many days. Restroom and bath tub were dirty. The carpet on the door smelled very bad. The windows were full of dirt. The TV channels did not work and the tv control was broken. We were not able to sleep that night due to smell. There was dust everywhere, including the furniture. Croaks and other insects were in the room, I had to lift all our belongings up.
4.0 / 10.0
The bathroom was very dirty. Hair on the shower walls and a significant amount of dirt on the floor of the shower.
2.0 / 10.0
Hunter did his best
Room was dirty had to change rooms 3 times and didn't get a king bed
FAQs
Is parking included with this inn?
Parking is not specified as an available amenity at Quality Inn Amarillo West near Medical Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Quality Inn Amarillo West near Medical Center pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn Amarillo West near Medical Center?
We found 1 amenities for this rental. This includes , and golf course (within 2 mi).
