Best Western Plus Castlerock Inn & Suites
Top rated by guests





8.2Excellent
(183 Ratings)
"Close to Crystal Bridges, they were able to accommodate me and Dad with next door rooms and the staff were very helpful."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located along Highway 71, this hotel is 3 miles from Peel Mansion and Heritage Gardens. It offers a 24-hour fitness center, an indoor pool and continental breakfast. Guest rooms offer free Wi-Fi.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
8.2Excellent
(183 Ratings)
"Close to Crystal Bridges, they were able to accommodate me and Dad with next door rooms and the staff were very helpful."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Breakfasts were great.
10.0 / 10.0
Close to Crystal Bridges, they were able to accommodate me and Dad with next door rooms and the staff were very helpful.
9.0 / 10.0
Beds were very comfortable
9.0 / 10.0
It was easy to find, the entire property was very inviting.
I wish the bathroom had an exhaust fan
10.0 / 10.0
Girls were friendly and helpful.
N/a
10.0 / 10.0
We had the king suite and loved it for three nights. The breakfast was great, well attended and cheerful. We would stay here again without question.
Our windows looked over the motorcycle wash area which was busy.
10.0 / 10.0
Everything was so clean and smelled wonderful! That is so unusual for a hotel.
Nothing. Everything was great!
5.0 / 10.0
Decent hotel, good location, close to everything.
The hot tub was drained and was literally an open hole with algae in it and no water. It was a complete hazard for the kids running around. Also, the front desk tried to double charge me when I arrived, even though I already paid on booking.com.
10.0 / 10.0
Breakfast was amazing. Everythings close by and hospitals are close by
10.0 / 10.0
It was centrally located to everything we wanted to see and do. The facility was very clean and not showing signs of wear. The breakfasts were yummy and trays were kept full. 24/7 there was fresh coffee and supplies in the lobby area. Best of all were the staff! They were all friendly and accommodating if you needed anything. I would definitely stay here again.
Nothing.
10.0 / 10.0
Clean and comfortable
Great staff
10.0 / 10.0
Great staff, incredibly friendly. The room was clean and the bed was one of the most comfortable I've slept in, in a long time.
Nothing
9.0 / 10.0
Welcoming and clean
Spa was out of order
8.0 / 10.0
It was clean and comfortable.
My sink was broken. Breakfast wasn’t that good.
5.0 / 10.0
It’s was clean
Jacuzzi didn’t work. Property right on Main Street, make nights really noisy. The walls are too thin, I could even hear my neighbor's steps and someone upstairs playing a guitar. Couldn’t sleep.
10.0 / 10.0
clean, nice room, comfortable and nice staff
9.0 / 10.0
very clean, modern facilities, friendly staff
dining area was very busy at breakfast with sporting tournaments and graduation ceremonies occurring during our visit, there was a lack of seating, but we managed
8.0 / 10.0
Big room
Hot tub broken
7.0 / 10.0
The rooms had a nice setup with the couch and desk. We didn't eat breakfast as we wanted to try a couple of local restaurants.
The first room we were in overlooked Walton Blvd. The noise from the street was terrible all night long. The next morning we asked to be moved to another room. We were accommodated and the room was much quieter and we were able to sleep.
9.0 / 10.0
It was nice, clean, and comfy. Staff were friendly and breakfast had a nice selection.
The only thing to be aware of is that it's almost impossible to make a left out of the hotel parking lot. Be prepared to make a lot of right turns and circle around the block.
10.0 / 10.0
Everyone was friendly, The breakfast was delicious and well stocked. The pool was fantastic - the hot tub was broken but the pool was warm and great!! The room was clean and comfey too
The hot tub was broken - but that's really about it. The pool made up for it by being warm!
10.0 / 10.0
The location was great, the room was clean and very comfortable.
10.0 / 10.0
THE HOTEL IS IN A CENTRAL LOCATION HAVING ACCESS TO JUST ABOUT EVERYTHING. I WAS PLACED CLOSE TO THE ELEVATOR WHICH MADE IT VERY CONVENIENT FOR MY HANDICAP.
EVEN THOUGH IT'S A GREAT LOCATION, GETTING IN AND OUT ON THE HIGHWAY WAS TERRIBLE IN THE EARLY MORNING OR WHEN EVERYONE GETS OFF WORK BECAUSE THE HOTEL SITS CLOSE TO A MAJOR INTERSECTION.
9.0 / 10.0
The beds were some of the most comfortable I’ve slept in at a hotel. the room was spacious and the staff were extremely friendly.
During our one night stay the pool was not operational but they had someone working on it immediately trying to get it back to normal.
9.0 / 10.0
ok
ok
10.0 / 10.0
very nice room for the price
7.0 / 10.0
room size
hotel is in need of renovation. everything works, but just so. furniture dated, shower working but not properly, tv in living room very old and dark. you do not get fair return for the price.
5.0 / 10.0
Location is good and breakfast was satisfactory.
Monday we received clean towels and washcloths but no new box of kleenex. Tuesday room wasn’t serviced. No clean towels, washcloths, etc. Trash not emptied, no kleenex or toilet paper - had to go request the items at the desk. Couldn’t seem to open the blinds to get daylight, the carpet was dirty and there was a lot of door slamming late (11:00 p.m.) and early (5:00 a.m.). Pillows on bed also smelled like oily hair.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Castlerock Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Castlerock Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Castlerock Inn & Suites?
We found 1 amenities for this rental. This includes , and business facilities.
