Comfort Inn & Suites Colton - San Bernardino





7.1Good
(329 Ratings)
"Great staff and was easy to check in and out"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Featuring barbecue facilities, Comfort Inn & Suites Colton - San Bernardino is located in Colton in the California region, 13 miles from Auto Club Speedway and 2.2 miles from Fiesta Village Family Fun Park.
Business facilities
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7.1Good
(329 Ratings)
"Great staff and was easy to check in and out"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Whole hotel REEKS of cigarette. Rooms are DISGUSTING. staff is not helpful and neither was booking with getting a refund so I can go elsewhere. Was stuck staying in this hotel.
6.0 / 10.0
smell it was to strong like someone was smoking forcdays
10.0 / 10.0
Great staff and was easy to check in and out
The parking structure should of had another exit was stuck in traffic due to the one exit but nothing major. The door in which was leading to our area had no security active 🤔 but nothing happened so it was good
7.0 / 10.0
It’s gated
Idk
10.0 / 10.0
Everything
Was excellent
I liked the Customer service the best
3.0 / 10.0
The staff was friendly and helpful. The hotel was felt very clean. The beds and pillows were comfortable.
We had a late last minute check in while travelling and the room was missing all the toiletries. In the morning, we realised it was also missing a coffee machine. Coffee and tea was there, but no machine. The hotel is old and dated.
7.0 / 10.0
Had a pool, room was clean and comfy and pretty decent size. Room had a mini fridge and big bathtub.
The jacuzzi, soda machine, ice machine didn’t work, there was barely any soap, conditioner, and towels in the room. And breakfast is a little too early and ends a little too early too. But other than that me and my family would stay here again :)
3.0 / 10.0
The property was pretty okay for the value. Didn’t expect it to be fancy, so it was pretty average. We liked that it was close to the venue we were going to.
There was a bad smell in the room like if someone peed. The bathroom also clogged the second time we flushed it and it did not get fixed when asked so we weren’t able to use the bathroom while we were there.
4.0 / 10.0
The breakfast was good
Well I stayed they’re for 2 days and unfortunately when I got in the room there was this horrible smell like chemicals or mildew into the first night there the toilet clogged and over flowed flooding the bathroom I asked for towels they said they would have to charge me they said let me speak to my manager about 4 hours later still had no towels and the floor was still soaked they eventually brought up some torn up pieces of towles stil wasn’t enough I changed my socks 3 times just cause I kept getting wet feet not happy at all I deserve my money back
5.0 / 10.0
Location is close to where I need to be
Checked in was difficult. They charged the visual card from you guy months ago but told me that your visual card was denied. I stood there for almost half an hour trying to call you guy to check in. After you guys went back and forth with them. They finally let me checked in. The room smelled like cigarettes, the sofa was so dirty that we didnt wanna use it. The floor had red stained all over it, the wall had yellow stained everywhere. There was no phone to call front desk if you needed to. So I had to use my phone to call. Hair dryer wasn't working. Overall for over 150 a night I was hoping to have a better stay.
8.0 / 10.0
Clean and Good location
One door on the first floor would not lock or close completely
Seat for the desk had a tear in the back
Another seat had a burned spot leaving a hole
1.0 / 10.0
The location was close to where I needed to be
I found a baggy with drugs in the bed gave it to the hotel staff there was blood splattered on the ceiling moved rooms and found toe nail clippings all over the floor
7.0 / 10.0
Clean room laid back ,
The fact that it says a gym is in the premises but everything was broken not a weight or barbell in sight not even one ( kumi the receptionist bambazooled me , I asked her if their was a gym she said yes , but didn't specify everything was broken
1.0 / 10.0
Location was in a area where they were so many homeless people. They were walking outside and make me feel unsafe.
Rooms were far apart. The rooms were old, they had tears and ok the couch and overall furniture was broken. Stains in the carpet, the rooms smell bad and were pretty dirty. At night there was people running around the hallway making so much noise. The people from the room next door trowing stuff at the wall.
10.0 / 10.0
Everything
4.0 / 10.0
You can tell they don't vacuume the rooms I got a double bed room for my family and I (my 5 yr old and 2 yr old and husband)there was trash on the floor (pieces of condom wrappers) near one bed; behind the other bed there was some sort of blade. One bed board had engraved tagging the room was missing the fire alarm the single sitting couch is a dark brown color but you could tell it was super dirty I didn't even get a key card because the "system was acting out" my door didn't even lock at all
9.0 / 10.0
The staff member at registration was great. He was very apologetic for our having trouble getting in. The rooms were big and the bathroom was too. The beds were comfortable. The rooms were clean. The towels were thick and smelled clean.
We had issues getting into one of the rooms because the key fob on the door was not working. Later on, we did notice that the power was out in the bathroom. This could have been the reason the door was not working.
We did not eat at the hotel, but we did get coffee.
6.0 / 10.0
It was a nice room very spacious, clean, and comfortable
The ice machine was broken and my room key did not work so I had to go get it opened every time I left and came back.
5.0 / 10.0
Staff was friendly
We booked a room for 4 but only towel and shampoo for 2 people available. Called front desk no one picked up, had to go to the front desk to ask for more towels. The person brought me to laundry room to give the towels. We had a blood stains on the carpet in the room. Breakfast was really too simple.
2.0 / 10.0
Nothing beds were nasty. The bathroom was sticky. Towels are disgusting. Then, the booking app said that it was handicap friendly. Not at all the toilets wore made for children. The elevator is so hidden it was hard to find at night.
The people hanging out like this drug place.
10.0 / 10.0
Good love it here
4.0 / 10.0
Room was dirty, stains on the wall behind toilet of unknown. Red stains on the carpet of unknown. Brown stains on box frame of bed. Holes in the curtains, towels were stained with yellow/brown spots. Two random bugs
3.0 / 10.0
bad you putb everything away too early 8:30am
homeless walking around and hanging out in the hallways. behind the doors . Not safe
4.0 / 10.0
The beds were soft
The receptionist barely spoke to us or made eye concact, very uncomfortable check in.
The rooms were filthy; stains on furniture, on carpets and mold in the bathroom that was dripping down above the toilets. The towels smelled and there were cigarette burnholes in the sheets!
Several people smoked inside because it reeked of smoke all the time. At night there were people screaming, partying and moving furniture above our room.
Also; breakfast was from 7-9, but several days there were nothing left around 8 o clock, and neither butter, cheese or bread was restocked, we had to leave hungry!
The doors to the facility were broken sp everyone could just walk in.
We ended up checking out early and went to another hotel!
5.0 / 10.0
Front staff were nice, everything was easy even though we turned up in the middle of the night with no booking. Room was huge. They didn't charge us extra for late checkout.
Everything in the room was pretty old and worn with paint chipping off the bathroom furniture etc. Not to the extent of being decrepit, but fairly obvious.
5.0 / 10.0
The room was clean and decent. Lots of pillows.
The area around the hotel is not the best. Lots of shady characters. There was a fight in the parking lot, people loitering and drinking. After 10pm it seems no one cares about the property.
4.0 / 10.0
The room was large
Room was unclean. I had to clean the tub and surfaces. There was a hoke in the ceiling. Graffiti on the walls and icemakers on each floor didn't work. The hallways were noisy.
10.0 / 10.0
The night staff Angie who works at the front desk and makes breakfast. She showed me the best hospitality and was professional.
1.0 / 10.0
Nothing I’m not one to be rude but place was a horrible experience didn’t even stay the night
Everything
5.0 / 10.0
Way to many homeless people and drug addicted just hanging out
7.0 / 10.0
Breakfast was good,and location
Last day we stayed, they didn't put any towels..and most important things. During the night, estranged people will go in and out to some rooms,and we didn't feel to comfortable about that..the location needs stronger security personnel..
5.0 / 10.0
Day desk manager not very pleasant
Spa not working/door security broken
5.0 / 10.0
Some of the staff was extremely friendly and helpful (women); the night-time manager (male) was all right.
Some of the guests were less than desirable, and many were very loud (arguments in the hallway).
1.0 / 10.0
Nothing.
While I was gone, someone was in the room, messing with things in the room. The wall had spots, the floor had spots, dark oil stains. At the end, the property charged me with $100.00 cleaning fee. Also, the property allowed prostitution and allowing people to just come into the property and work out deals for payment/services etc. This property was more like a strip club than an nice hotel. AVOID AVOID AVOID this property and you will be better for it!!!! Don't pay the high price and believe me, it was not worth it!:(
5.0 / 10.0
Breakfast was good. I didn't like the fact that I was forced to pay $160 for a towel that's not exceptable
The lady at the counter was rude and the fact that I had to pay $160 on one towel is ridiculous
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Inn & Suites Colton - San Bernardino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn & Suites Colton - San Bernardino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites Colton - San Bernardino?
We found 1 amenities for this rental. This includes , and business facilities.
