Comfort Suites Louisville Airport
Top rated by guests





8.0Excellent
(329 Ratings)
"Yes"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Comfort Suites Louisville Airport is located in Louisville, 4.1 miles from Kentucky Exposition Center and 4.7 miles from Louisville Mega Cavern. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi.
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(329 Ratings)
"Yes"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The location was nice
Checked into one room, tv wasn't working. Called front desk the man wasn't friendly at all, acted like we was an inconvenience. Moved rooms. Tv worked when we 1st got in there, once we got back from dinner the TV had no signal and wouldn't work the rest of the night. Neighbors was loud and couldn't even drown out the noise with the tv. The bathroom sink wouldn't drain.
7.0 / 10.0
Breakfast was very good and always full and clean
I couldn't get my car over the snow in the parking lot, and I couldn't walk on the sidewalks because of the snow.
8.0 / 10.0
Great location and friendly staff.
7.0 / 10.0
Location was great, didn't eat breakfast
I didn't gave any complaints
10.0 / 10.0
Yes
Nothing
10.0 / 10.0
Rooms where very large, clean, and felt clean with the tile. Shower was awesome, great pressure and large. Pool was great, smaller but very warm, marble sides are a nice touch.
Breakfast was a little lack luster, cheap cheap muffins. Sausage and eggs, just normal hotel breakfast. Having strawberry waffles where great though.
9.0 / 10.0
Employees and smell of inside, breakfast was clean and fresh nice people
The whole key and having to be moved to accommodation of prior request to be in adjoining room. However that was resolved by staff. Maintenance is needed to fix door entry stat. Lol
1.0 / 10.0
None
Extreme chaos, no noise proof with chaotic crowd at night time
10.0 / 10.0
Very clean and easy to navigate.
Parking is tight if you have a truck and enclosed trailer. Hot water could have been a little hotter.
7.0 / 10.0
Location
We had a suite with a pull out couch that was unmade and the mattress for it also did not have a mattress protector. I did not like that.
8.0 / 10.0
The room was nice and spacious, the swimming pool was great and the included breakfast was simple but good. Really nice and helpful staff.
The location is a bit out of the way, so you definitely need to have a car or be fine with Uber or Lyft services to get around.
1.0 / 10.0
I usually stay at this hotel when we come to Louisville. They have a good breakfast.
I have a horrible experience with guest service in the front this trip. The front desk clerk was the most uncaring hotel representative I have ever dealt with. He had me so upset with his lack of interest in trying to help solve a booking hanging up where we had already paid for the rooms and he couldnt find the reservation... After everything we went through at check-in they didnt provide any extra sheets or blankets for the pullout couches. Lastly, when I tried to take a shower in the morning and I had absolutely no hot water in the shower. One thing I look forward to the most when staying in a hotel is that I can depend on being able to take a hot shower when I wake up in the morning. I will never stay here after the horrible experience I had this time.
10.0 / 10.0
It was close to airport and easy to get to.
NA
9.0 / 10.0
Nice safe location, it was very spacious and clean.
There was no breakfast, which was advertised, other than that it was an excellent stay. The staff was very friendly and nice.
10.0 / 10.0
comfort
none
3.0 / 10.0
The pool
No proper electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress!!! And I had to ask for a remote twice! Like i work there 🤭 but the day shift ladies apologized for the inconvenience
4.0 / 10.0
Spacious room
Pool area was dated. No hot tub.
7.0 / 10.0
Breakfast was ok
Maybe some donuts
7.0 / 10.0
Quiet and nice staff
Room not well stocked. Missing washcloths and soap in shower never replaced. Some items broken…tv remote and bottled items in the shower
8.0 / 10.0
Pretty good location
No airport transportation on weekend
3.0 / 10.0
The manager at this property needs to fired.she’s extremely rude and when I brought things to her attitude she hung up on me in the phone. She’s very-rude, doesn’t know what a “service dog is”. There were kids tuning up and a the halls all night slamming doors. She didn’t care. She interrupted our dinner not once but twice, said my dog was barking ( it was with me all day), physically impossible. The hotel needs repairs. The door knobs fall off, e don’t work, lights don’t work, tiles are broken , pool isn’t clean, the list goes on and on. The dryer doesn’t work. I have several pictures. Also didn’t want to do housekeeping, never taking our requests for cleaning. Staff was baling inside the office UP FRONT IN HOTEL( huge mistake). I watched an employee walk out crying after speaking with her. I feel sorry for the staff under her she’s awful. I will NEVER STAY THETE AGAIN.
Everything was terrible except for “angle housekeeper , and the bathroom vanity. They also cut our tv cable off at midnight. I can’t make this up . Seriously needs updating.
6.0 / 10.0
Great location
Dated, rooms could be cleaner, the carpet on the hallways had odor, the A/C in our room was leaking water, we had to put a little bucket and a towel underneath and empty the bucket quite often.
5.0 / 10.0
The location was great. Staff was friendly.
Shower door didn't stay shut while showering in one room. The a/c in one was barely working while the other was working amazing. No sheets for the pull outs. Spilled almost moldy stuff under the one pull out
7.0 / 10.0
Extremely clean. Unbelievably comfortable beds!
7.0 / 10.0
Price and location
Hallways were loud. Could hear people talking in hallways and shutting doors late at night.
6.0 / 10.0
Breakfast was good. The juice machine needed the door to lock properly. The floor in the elevator was dirty.
5.0 / 10.0
Close to expressway and cheap, breakfast was decent.
The staff was rude at check in. The place smelled like cigarettes. The bed sheets had stains. They did not provide bedding for the pull out couch that we needed for our kids. When we asked for it, they gave us sheets but said they didn’t have any pillows or blankets.
2.0 / 10.0
It was sensually located.
Department accommodations
10.0 / 10.0
The cleanest and room was amazing
Breakfasts option was noted only bacon and eggs
9.0 / 10.0
Everything was clean! It felt comfortable and the staff were pleasant! The manager was amazing!
N/A
10.0 / 10.0
Clean, quiet and peaceful. Wonderful service. Breakfast very exquisite.
1.0 / 10.0
They never got my name correct even after I attempted to get them to correct it. My bill had the wrong name—I’m going to see if I was charged twice since after the first one, the manager stated it didn’t register & I had to do it again! The staff was just apathetic! The 2nd night there was extremely loud music, running in the halls & slamming doors. After 2 hours, I attempted to call front desk & discovered the room phone did not work. Called the front desk -I had to use my cell & complained. No one even addressed it. This went on until after 2am! Never plan to stay there again!!!!
10.0 / 10.0
Good clean smell as soon as you walk in!! Staff courteous and very clean
Not enough parking for diamond members!!
7.0 / 10.0
Fair
Door keys are not working the first time.
2.0 / 10.0
There was no hot water the first night or the first morning that we were there they didn’t have bedding for the room that we booked. There was not enough bedding they swiped our card for incidentals, and then the next day lock the side of the room, saying that they didn’t charge us for incidentals and the card they had on file wasn’t working. I’ve never seen the card before. It wasn’t associated with my name at all, and I showed them the transaction on my American Express And they did nothing about it and they wanted to charge it again. Therefore I had multiple incidental charges for the room they were rude. They were inconsiderate. They carved a portion of my leisure time out of my stay having to help them resolve an error that they had the staff was rude. The room was not very clean.
Nothing it was miserable
5.0 / 10.0
The beds were comfortable. And the breakfast was good!
Our room wasn’t the cleanest, shampoo and soap bottles in the shower were empty, the walls were paper thin, and there wasn’t adequate bedding for the beds in our room, and when we asked for the bedding for the pull out couch, we were told they didn’t have pillows for those beds.
2.0 / 10.0
The toilet seat was broken and so was the sink faucet handle. The bed was hard as a rock and the fridge didn’t work. People were screaming in the halls and the staff acted like we were bothering them. And there were a group of kids lingering in the front lobby the whole time.
6.0 / 10.0
The air conditioner made a loud piercing squeal every time it kicked in. It was miserable.
8.0 / 10.0
Clean spacious room, friendly staff. Average breakfast.
No smoking hotel, but very strong marijuana smell.
8.0 / 10.0
Breakfast and how quiet it was.
Pool was down when I was advised it would be up on Monday of this week. (1st)
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Suites Louisville Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Louisville Airport. Enjoy the water!
Is Comfort Suites Louisville Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Louisville Airport?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, pool, and non-smoking.
