Holiday Inn Cleveland Northeast - Mentor by IHG
Top rated by guests





8.4Excellent
(168 Ratings)
"Close to my family’s house . Clean , spacious"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located within 18 miles of Cleveland Orchestra and 19 miles of Cleveland Museum of Natural History, Holiday Inn Cleveland Northeast - Mentor by IHG provides rooms in Mentor.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(168 Ratings)
"Close to my family’s house . Clean , spacious"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
Nothing
10.0 / 10.0
Close to my family’s house . Clean , spacious
Na
7.0 / 10.0
Nice location close to restaurants and the highways. Decent breakfast in a nice area. Nice fitness room and friendly staff. Comfortable bed.
There were a few areas of our room that could have been cleaner. Food crumbs around the nightstands. The tub and toilet were very clean but the baseboard across the front of the tub was in need of vacuuming and a wipedown.
10.0 / 10.0
The laundry facilities made my life much easier after my son vomited in the night and the staff was very helpful getting us extra blankets and towels
7.0 / 10.0
The location
Our sheets and everything felt wet, like condensation. The air would be on but we got in our bed and the blanket and sheets were damp. It needed a humidifier. Also, our room smelled like smoke but was a non smoking room.
8.0 / 10.0
The staff, the cleanliness, coziness of the beds, pool and cleaning service came prior to us checking out
Couldn’t close any of the curtains, and the cards didn’t work which caused an inconvenience… it was really hard to walk to the hotel…
7.0 / 10.0
Location to thruway
The breakfast was not good. All processed breakfast items. Also the in room coffee was awful.
1.0 / 10.0
Nothing
Everything
9.0 / 10.0
Breakfast was good. bacon and a waffle maker would be a nice addition' Perfect location for me.
inconsistent hours, and days of the restaurant.
9.0 / 10.0
Staff and breakfast
7.0 / 10.0
Room was nice
Air conditioner was very loud
9.0 / 10.0
I loved the location, it was close to several restaurants, gas stations, and most importantly-Starbucks ☺️
Our room was clean and comfortable and the staff was kind and welcoming. Our AC worked very well which was amazing because it was so hot out.
The parking lot around the side and back could use some work. Could use some lighting outside door 3, it’s very dark at night
8.0 / 10.0
Our bartender/manager is a perfect fit for the position. We have had the pleasure of his service in a past visit and he did not dissappoint.
There were two children that were swimming unsupervised in the pool. When another family with three children arrived, the youngest basically sneezed and coughed snot into the pool.
9.0 / 10.0
The breakfast was hot and tasty.
Bed was a little tall for 4'11" person.
7.0 / 10.0
Large rooms
We needed new towels and had to go down to reception to get them
4.0 / 10.0
The rooms are out dated. One of the rags had makeup on it and the shower water was Luke warm.
10.0 / 10.0
Like breakfast
You should give us better room location
8.0 / 10.0
The room was big and spacious everything in the hotel and room was clean. And I think it’s in a great location. Also the check in lady I had was amazing 10/10
Me and my friends got there at 9:40 and breakfast was already closed I feel during check in you should be told what time it opens and closes. The pool wasn’t working when we got there which was upsetting but everything else about the hotel was great
10.0 / 10.0
The restaurant was awesome!
No complaints
4.0 / 10.0
Location and easy access to restaurants nearby
Housekeeping didn't clean the room properly. Most of the time, there was something that wasn't done. Reception was un responsive and not at all helpful.
Breakfast was un appetising. Same every day. After 2 days, we stopped having it.
8.0 / 10.0
The bathroom door would not stay open and the bathroom was small
9.0 / 10.0
Excellent service at the front desk. Clean, quiet and comfortable. Great location for attending the Rock and Roll Hall of Fame.
Staff, cleanliness.
5.0 / 10.0
It was a convenient location. Also the girls who worked the breakfast the days we were there were EXTREMELY helpful and friendly. They bent over backwards to make sure we had everything we wanted/needed for our 11 month old. They were great! They kept everything stocked and always had smiles on their faces!
The elevators were really small and twice they got stuck. They definitely need some maintenance
10.0 / 10.0
thoroughly explained to me their process and the amenities.
takes a while for water to get hot. about 2min. but it was nice other than that.
8.0 / 10.0
The Breakfast was excellent. Everything was very clean. The rooms were spacious.
Well, our only complaint was about the beds. The beds were comfortable but VERY high off of the ground. We have never seen a bed this high before. This was a challenge for a short 5'3" 60+ year old woman and even for her 5'11" husband. I literally had to move a chair near the bed and climb up on the chair in order to climb up onto the bed.
10.0 / 10.0
comfortable beds, clean room, quiet, breakfast, friendly staff
Seemed a little pricey, but we get that inflation is a thing
10.0 / 10.0
I booked this hotel as I had to take the LSAT. The General Manager Tim I think his name was. He went above and beyond to help with an internet issue I was having with the equipment I had to use and got me up and running. rooms and the whole hotel is very clean staff was great. I WOULD RECOMMEND this hotel.
There was nothing not to like
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Cleveland Northeast - Mentor by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Cleveland Northeast - Mentor by IHG. Enjoy the water!
Is Holiday Inn Cleveland Northeast - Mentor by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Cleveland Northeast - Mentor by IHG?
We found 16 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
