Comfort Suites Eugene University
Top rated by guests





8.5Excellent
(564 Ratings)
"Staff was very friendly and made it super easy to check in. Rooms were large and comfortable!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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This all-suite Eugene hotel is 2 miles from the University of Oregon Matthew Knight Arena, and 10 minutes from Autzen Stadium. It features an indoor pool, hot tub, and spacious suites with a flat-screen TV.
Business facilities
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Top rated by guests
8.5Excellent
(564 Ratings)
"Staff was very friendly and made it super easy to check in. Rooms were large and comfortable!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The staff was wonderful and personable. The chef for breakfast was awesome and had a wonderful breakfast.
I had cut my arm and didn't realize it. I got into bed and left around an eighth of an inch of blood on a pillowcase and on the fitted sheet. That's when I noticed it and went and got a Band-Aid. Whenever I leave a motel I always strip the bed and put all of the dirty stuff in a pile along with everything in the bathroom and I clean everything to make it easier for housekeeping. I received an email soon after I checked out telling me that $60 had been deducted from my account and that I could no longer stay at any comfort suites, anywhere. I called them to see what the problem was and they told me that there was an unknown substance found on the pillow case and the fitted sheet. The sheets were not new sheets, and I told them I would get some OxiClean and come clean the sheets. They then went and talked with a manager and came back and told me that they gave me my $60 back and I was welcome back but this was my first warning and if anything like that ever happened again I would no longer be welcome at any of their motels. They don't have to worry about that. I won't be back. I'm wondering if anyone else has ever had an experience like this. I love to give kudos and let people know how much they are appreciated. That is why my scores were so high for the staff, they were absolutely marvelous. But, the way I was treated with the email that I had received, I will never return there and I will never advise anyone to go there.
8.0 / 10.0
The breakfast was good. The king bed was comfortable, but the pull-couch bed was not that comfortable. The staff was very friendly and helpful.
The couch pull-out bed was not comfortable
10.0 / 10.0
Staff was very friendly and made it super easy to check in. Rooms were large and comfortable!
Nothing. Everything was great!
7.0 / 10.0
This hotel has become a mini-tradition for Thanksgiving for our family. The kids love it, it's very convenient, good breakfast, fun pool and hot tub for the kids, even the tiny workout space was put to good use this year.
There was no usable Wi-Fi in the hotel room itself. This was annoying but not a super big deal as we didn't spend a ton of time there. But even the TV wouldn't play the included streaming channels without wi-fi.
10.0 / 10.0
Clean and easy to find
Parking space needs to be bigger
10.0 / 10.0
Great!
Staff was awesome, we forgot a water bottle and it was mailed to us!!
1.0 / 10.0
My stay at this Comfort Suites was one I would not want to repeat. I had a lot of faulty appliances and dirty bedding in the room, including nail clippings and small hairs in the sheets, so I ended up sleeping on the couch instead. The sink drain stopper was broken, so I had to operate the lever under the sink to drain it manually. The designated parking area wasn't secure, and they even had guests parking in the gravel lot across from the hotel. The upgraded price for the football game that weekend was grossly unjustified. Had I not been time-locked for my work meetings, I would've found another hotel immediately.
10.0 / 10.0
Very clean
10.0 / 10.0
So clean,
Nice an clean
Breakfast/dining was delicicous
10.0 / 10.0
The hotel we had originally booked lost our reservation so we had to find another hotel and thankfully Comfort Inn Suites had a room! They allowed our granddaughter to swim a little longer due to the mishap at the other hotel. The staff was very helpful and friendly!
10.0 / 10.0
Great location, friendly staff
Bed was pretty hard
8.0 / 10.0
Location, amazing staff, breakfast and was very comfortable. The indoor pool, jacuzzi and sauna was a bonus.
The jacuzzi jets didn’t work as well as the sauna.
10.0 / 10.0
The hotel and staff were welcoming. We were glad we had picked this location.
We were disappointed with the functionality of the hot tub. It seemed very temperamental.
1.0 / 10.0
Absolutely nothing this is a filthy hotel and rude staff
Absolutely everything from the staff to the filthy room. The toilet had black mold running all down in the toilet bowl it was solid black under the rim of the toilet the counters were filthy the floors were bla k with dirt the kitchenette was filthy as well my feet stuck to the sticky floors the curtains were filthy with huge stains on them . The head of the bed was much lower than the foot of the bed the hair dryer had makeup and finger prints all over it the door was rigged up due to previous damage the deadbolt wasn't usable the jinky job the did to put a flip lock on the door was pathetic security was not a priority at this hotel . I had to clean the room myself before I could even use the toilet . I had been traveling all day checked in at around 10pm or so and it took me till midnight to get it clean enough to even sit anywhere . The couch wasn't even put together the cushion covers were torn . I had to park in the field across the street from the hotel due to no parking spots left in the lot. Tbe staff were very rude and the solution I got from the general manager is an offer for a large discount off my next stay with them at this filthy hotel . Highly dont recommend staying here.
6.0 / 10.0
Pool area was ok, could have been better. Breakfast was good for the first two days. However, it was the same food for everyday. Sausage, eggs, biscuits and gravy.
4.0 / 10.0
Great location, and easy to find. Rooms are adequate.
Breakfast was awful, and parking was exponentially worse.
10.0 / 10.0
Love the location and room was very comfortable. Employees are very attentive and accommodating.
Breakfast room was a little dated and worn.
8.0 / 10.0
Great for a quick overnight. Quick on and off the interstate. Decent room. Nice bed. Double charged us but made it right promptly.
10.0 / 10.0
From check in to check the process was smooth.
Room was clean, beds were comfortable.
AC was cool. Shampoo and conditioner in shower. Breakfast in the morning was delicious.
N/A
8.0 / 10.0
Close to home
Beds, pool too cold
8.0 / 10.0
Overall, comfortable, clean and quiet. The staff were very nice.
The only thing I noticed was that the hallways on the 2nd floor have a slight weird smell, kind of sour.
2.0 / 10.0
It was close to downtown
The room door did not lock
9.0 / 10.0
Very nice hotel. Big spacious room
The pillows were square and hard on both beds
10.0 / 10.0
One of the nicest rooms I've stayed in. Very clean, cozy beds, even had a couch in my room. No dingy gross feeling like most hotels have. Very nice pool and hot tub and your typical hotel breakfast staples plus waffle machine and hot eggs and sausage. Right next to freeways (no noise from freeway) so easy access to things.
8.0 / 10.0
breakfast, friendly attitude of four different staff
pool was small and even mid afternoon filled with very loud children -- had to skip.
small investment with big payoff: put a hook right outside the shower to hang a bath towel.
parking spaces are too narrow! endangered my car!
4.0 / 10.0
Location convenient. Breakfast pretty nice - fresh fruit, decent quality bacon and sausage.
We booked a handicapped accessible room. The pictures showed a walk in shower. The room had a step in bathtub. When I asked, the desk clerk said, "Don't blame us. Choice hotels does the pictures." My spouse could not step into the tub. Very disappointing. Some of the lights in the room we could not find a way to turn on.
1.0 / 10.0
It was clean, with lots of outlets
A fire alarm went off at midnight. The night staff was useless at explaining what was happening. Due to the adrenalin rush I was unable to get back to sleep for several hours. The morning staff told me the manager was on vacation. Later they said they'd spoken with the manager and since I'd used bookings.com they were unable to give me a discount, just offering a late checkout (I was catching a plane, so that was useless... and if I wasn't catching a plane it would have been more appropriate to tell this to guests at midnight). So I ended up with a free soda for my discomfort.
9.0 / 10.0
The back wooded area was wonderful! Hotel was quiet and clean. The price was high due to Nike Nationals but we were desperate for a place to stay and SO glad a room opened up for us. We will stay there again!
Coffee could have been stronger… (but we’re from Seattle, so… 😂)
10.0 / 10.0
Perfect for graduation
The staff was super helpful
8.0 / 10.0
Good breakfast. Clean and roomy. Easy access to Eugene and Springfield.
Price
7.0 / 10.0
Location right off the interstate, good for travel.
9.0 / 10.0
Property is well maintained
9.0 / 10.0
Breakfast was ok. Facilities great. Nice staff.
Breakfast could have been better.
8.0 / 10.0
The bathroom still had hair from previous occupants in the bathtub and around the toilet.
Breakfast was ok, but could have been better.
7.0 / 10.0
Good, quiet location, Caydence was super at the desk.
Requested a top floor room but got second floor.
8.0 / 10.0
Clean and quiet
No early check in
9.0 / 10.0
VERY Clean !! Secure Parking. Nice location
5.0 / 10.0
Quiet. Room of good size. Comfy bed.
It seemed like the people who run it and work there don’t really know what they are doing. I checked in at 9:30 PM with a clerk who couldn’t tell me what time breakfast was or when the pool opened. My room was okay, mostly clean, but the bathroom floor was sticky with soap. The shower ceiling was all patched up but not repainted so it just looked a mess. The pool room was also in poor shape, with dirty windows and a flaking ceiling and more patches. Finally, breakfast was attended by a well meaning woman who was absolutely hovering inches from anyone there. I found the whole place just kind of sad.
5.0 / 10.0
The bed was comfortable.
My daughter wanted to swim in the pool and use the hot tub. There was no lights on over the pool area. So I use the phone to call the desk and the man said they were motion activated and we just had to walk around. Well, that didn’t work. I walked around for about five minutes, clicking every single switch, and light which I could find and finally got some of them turned on. By that point, my daughter had already thought the pool area was creepy and didn’t want to stay down there. I talked her into using the hot tub and it was dirty and the material was painful to sit on and very scratchy. Overall it’s really outdated.
8.0 / 10.0
Breakfast had real fruit and eggs!
All was good.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Suites Eugene University. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Suites Eugene University pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Eugene University?
We found 1 amenities for this rental. This includes , and business facilities.































