Hotel in Hayward, CA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located 11 miles from Oakland Coliseum, Fairfield Inn & Suites Oakland Hayward offers 3-star accommodations in Hayward and has free bikes. The property is around 17 miles from Oakland Museum of California, 17 miles from Henry J.
Amenities at Fairfield Inn & Suites Oakland Hayward
Business facilities
Free Parking
Non-smoking
Gym
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Electric Vehicle Charging Station
Family friendly
Safe
Cleaning products
Map of Hayward, CA
Available Rooms
Ratings and reviews
100% verified reviews9.0 / 10.0Outstanding·Feb 2026
Clean. Love the gal at the front desk!!
We could hear the elevator in our room. Annoying.
10.0 / 10.0Outstanding·Jan 2026
We have been staying here for the holidays over the past five years or so. Renovations on site have made a positive difference - but the staff has always been great! It's always spotless and the new bathrooms are wonderful. We'll continue to stay here when we travel to Hayward!
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9.0 / 10.0Outstanding·Nov 2025
Clean
Location
5.0 / 10.0·Apr 2025
I liked almost everything except for the things I am going to mention in the next question.
I am writing to express my dissatisfaction with my recent stay.
Upon entering my room after check-in, I noticed two issues: there were no paper cups for the coffee, and no safety box available. Although disappointing, I chose not to raise them at the time.
The next morning, before going out, I clearly told the front desk that I did not want anyone entering my room until I checked out, as I preferred to arrange my belongings myself. However, when I returned that evening, I found that nearly all my items had been moved. I reported this to the front desk. While the staff apologized and suggested using the "Do Not Disturb" sign in the future, I had already given clear verbal instructions, and I understood the sign to be for when guests are inside the room.
The situation worsened when I discovered a missing luggage tag the next morning. Although the financial value was minor, the tags had been specially imported from Japan to Taiwan, and I had spent weeks finding them. The item was not found despite a search after I reported it at checkout.
As someone who has worked as a hotel receptionist before, I understand the job’s challenges and remained patient. However, this experience has made me question the hotel's communication and training procedures. I was particularly concerned about the security of my belongings, especially with no safety box in the room.
Given that I had booked a higher-category room expecting better service, this experience left a very negative impression and makes me hesitant to stay again. I hope you will take my feedback seriously and work to improve communication and procedures to prevent similar issues in the future.
Sincerely,
Greta Lee
$$$$
Top rated by guests
8.6Excellent
(87 Ratings)
"We have been staying here for the holidays over the past five years or so. Renovations on site have made a positive difference - but the staff has always been great! It's always spotless and the new b..."
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