Fairfield Inn & Suites by Marriott Portland North

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great

The Breakfast was delicious and had so many great options, easy to get to and was not crowded. Coffee was great drinks were great. Always enjoy Marriott's breakfasts.

Just getting into the lot was complicated, almost got into a head on collision from people going too fast and roads too narrow. It was a tight squeeze.

The front desk staff were very friendly and helpful. Our first room had a bad air conditioning unit and they moved us immediately. We also needed extra towels and coffee for the room and they had them ready for us to pick up each time we returned to the hotel. The breakfast had a great selection and very good. The location was great for what we needed.

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The breakfast was good. Could use a water filling station.

We were located at an on-ramp. Request an odd number room. One slow elevator!!

Good

There was bugs in the bathroom all over the white towels….

Staff very rude

The front desk wasn’t welcoming professionally, She explain timing from breakfast only ,but nothing about hotel facilities. She refused to provide receipts for charges in my check in. The breakfast attendant was extremely rude ,banging things and turning lights off 9:30am sharp to let us know the timing for breakfast is finish. Since 9am the breakfast buffet have emptied trays and don’t supply anymore fruits, coffee container was empty. A very rude lady was inside the breakfast room taking a big bag of all fruits, breads, cereals etc to take it out without anyone from the hotel controlling anything.

Nice interior, Slept great and the breakfast and coffee was also good.

super nice friendly front desk staff Good breakfast

The parking and facility felt safe, the hotel was clean and everything was in working order, the rooms were booked so that my stay was quiet at night. Would definitely stay again.

Enjoyed the breakfast for the most part. But there wasn't any fruit when I was there. I enjoyed the chocolate milk when they had it. On some of my stays there was a bit more selection for breakfast than other times.

Good

Not good

Comfy pillows and the ac worked great!

Still holding my money for extra fees for almost a month now.

we were served with friendly staff and accommodated us for early check in by Alicia after driving 6 hours to get to Portland.

none

Breakfast was very good. I feel like there was a good selection and it was tasty, and the staff in the breakfast area was nice and friendly.

Coffee was good and the oat milk (only vegan option) made our stay welcoming. The breakfast had a very few items that were also vegan which is very important. Location is prime.

No housekeeping! Totally disappointed. Was lied to about when housekeeping would come. Had to change my towels sheets and take out my trash twice. Then when we finally had housekeeping the third day they did not vacuum wipe the mirror or change the visibly dirty linens. They left a black hair in the sink which we are both blonde hair. The shower is growing black mold in the grout all throughout the shower. The staff then treated me differently when I brought this to their attention and blamed it on the lack of staff which made me feel bad and turned this sanctuary into a place of discomfort. I suggested I stay somewhere else to free them from such burden as I had started to feel as if I was causing their grief and they said because I booked through third party there was nothing they could do. That was an insult as if I wanted a free or refunded stay and didn’t actually answer my question. Because we were traveling for work and had been tired we decided to stay and try another room. Upon check in we found debris on the floor and even trash wrappers as if the room was also not cleaned. The tile in the bathroom was broken and had debris around the floor. My closet door was completely missing and the shower did not drain while using the shower which as you may know is not a comforting way to take a shower and cleanse yourself from a long day of work and sweat. When the staff apologized for the dirty room lack of staff and overall uncleanliness of the property they blamed it on this being a recent purchase and that the renovations are due to happen soon further helping me to realize I made a mistake staying here. So many stains and smells on the second floor. The laundry key is very sensitive and took minutes to open. When we received our second room set of keys and walked all the way back to the first room to ensure we got everything (very end of the hall and a floor down) the key stopped working which meant I had to then go back to front desk and get a new key and

I liked being on the ground floor close to an exit.

I did not like that the ac unit wouldn't work. The fan setting only worked on low. An the window only opened an inch or two. No real way to cool down or get air.

We were there for an overnight and it was great.

The room was well appointed, clean, and comfortable.

I liked everything.

Xtra charge for parking $10. The six extra charges on my card. I was informed it would be $26 in case I wanted snacks; I don't eat from the snack area. The breakfast was NOT good, including the cleanliness. After COVID - places should be more aware of the situation. Other guests blowing their nose around the food and more. They should change their hotel to 2 stars. WAY OVER RATED and in the end, the extra charges are over $100 on my card. I should've stayed at Motel 8 for $70 and Black Friday shopped with the extra $144 on my card. The whirlpool was on but no chlorine in it. I seriously want a refund. Normally I don't complain but that was too much money for that hotel. The night shift clerk was great. Nothing open on Thanksgiving night for food, clerk offered me her plate given to her which was a wonderful gesture (and it was) but I decline, I was able to stop and eat at a small place on the way to the hotel. The clerk gave the dinner to a homeless person on her way out. I had forgotten how slummed it really is in Portland. Oregon is one state that should be imprisoned for human rights violations.

The breakfast was ok. The hotel is close to the convention center which is good and the roads were not too busy in the morning.

It seemed like the homeless people were in the area. We had a hard time finding a good restaurant nearby. In the evening the freeway was crowded. Driving out of the parking lot into narrow roads while many cars were parked there was a challenge.

It is residential with fair amount of noise from the road

Horrible

Horrible dirty and.mold everywhere

Very clean, very stocked !

Too much chlorine in the spa

The Staff is pretty helpful and always nice . Rooms were good and also the included breakfast was nice

Most breakfast served by the hotels is made from a box or a bag. When I think of eating breakfast, it’s sitting down and ordering food that is fresh and prepared. Powered eggs, highly processed bacon or sausage, Fruit-loops or sugar covered cereal is not my idea of a nutritional breakfast.

The building and parking is in a highly congested location. A four night stay and the best room the hotel could put me in was literally right by the freeway. I asked for a different room and was told they couldn’t accommodate me. Certainly over priced, never had any wash cloths, upon my arrival I was asked questions that were profiling questions. Checking out, the manager never asked how my stay was - no conversation at all!

Check in was simple and there were a good amount of breakfast options.

They charge $10 a night for parking and the lot wasn't even half full on the weekend. White towels had some weird brown stains on them. The walls in the room are super thin. We heard all of the outside noise plus the crying children in the rooms next door to us. The amount of black mold in the bathroom was a little alarming. There is no heat in the bathroom and stepping out of the shower onto a freezing cold tile floor is not fun. The lighting in the room is very poor, plus the main entrance light in the room was burnt out. Paying almost $200 for a room in a hotel that is difficult to get to and has no shopping or restaurants around it is a little too much in my opinion.

Stay was okay

Breakfast

Some staff was un qualified They charged my credit card so many times without informlng me They even do not know what was arround of facility cleaner are not organizad as when they take the dirty towels the dont replaced it with a clean one unless i asked for it