The Ritz-Carlton, Tysons Corner

Service was phenomenal! Spa was amazing.

Couch and chairs need to be cleaned.

The staff personalized the room as I told them we were staying for a birthday.

The weather

Everything was great.

Nothing

When I arrived, I was very happy with the efficiency of the valet service. I give GLOWING reviews to the gentlemen who checked me in and out, who served me in the restaurant, and ADORDED the lady who brought my room service. I had thrown out my back the night before and I was supposed to be going to a conference at the Hilton across the street featuring very powerful women from NASA, Oracle, Salesforce, the IRS, just to name a few. I chose to stay at the Ritz instead. Unfortunately, I could not make the conference due to my back (I am self-employed so this was not for business, per se).

I was even more pain the morning I left. When I arrived at the valet, no one greeted me and spent their time on the woman who arrived with me. Yes, she looked more glamourous because I was lucky to have gotten any pants on with my pain. My car was already there waiting for me in the time it took the WONDERFUL gentleman who checked me out to call for it. I stood waiting in pain. The other woman approached my car almost touching it as though she expected it to be hers (she was rude, but not your fault), and I told her more than once to get away from my car. Finally a valet came to help me. I still tipped the gentlemen who helped with my bags, but certainly not the gentleman who was now standing with the other lady. I waved both of them goodbye. I'm sure all of this is on your security cameras.