DoubleTree by Hilton Hotel South Bend





6.8Average
(184 Ratings)
"Location was fantastic"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
This hotel offers free airport shuttles, on-site dining and an indoor pool. Located 14 minutes' drive from South Bend Regional Airport, it offers a flat-screen cable TV in every room.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.8Average
(184 Ratings)
"Location was fantastic"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Room, was clean.
Have to pay for breakfast, even after paying $255 for a normal room. parking sucks. Many kids running around during hockey event.
4.0 / 10.0
The room itself was nice and bed was comfortable.
Barely any hot water, our tub wouldn’t close to fill up, no light above our shower, the lobby was freezing, only two working elevators and you can only have two or three buttons pushed or they got canceled out.
7.0 / 10.0
The hotel was clean. The room was very nice and comfortable. The staff was helpful and friendly.
The restaurant and bar area was so cold that we had to keep our coats on. We ate breakfast at a different restaurant due to the cold.
2.0 / 10.0
Location
Dirty, TV didn’t work, dirty with hair everywhere.
10.0 / 10.0
Location was fantastic
Nothing I can think of
3.0 / 10.0
The location.
They gave you no privacy. We were having a private conversation playing music and it was too noisy.
7.0 / 10.0
Great location downtown
A little bit run down, older
6.0 / 10.0
The location was perfect. Staff was friendly. We were compt breakfast due to switching rooms.
We were asked to switch from a king to a double. Because it was for one night, it was no big deal. The room was falling apart. Wall paper was curling, the vent in the bathroom was rusted and not patched, and the road noise was very loud.
9.0 / 10.0
Excellent breakfast, great location for Notre Dame.
Staff were superb, Manager was really helpful & courteous, his knowledge of our stay requirements was impressive.
All staff were excellent, helpful and courteous!
All was good!
4.0 / 10.0
Location is nice and had a good night sleep. People was frindly
Its setup to highclass but looks pretty run down. Carpet wallpaper and furnitures looks like from 1980 and there are scratches and gabs all over and our room had a smell of old. Further when using the bath I got brown water all over the tub that need flush from rusted pipes. Room was at 3.Floor and some noise from locale traffic.
And add charge to room $15 for parking and $15 breakfast per person that we didnt went for.
Overall disappointed Hilton
3.0 / 10.0
Beds were small, room not clean with dust and absence of daily cleaning. In 4 days only 1 day had the room cleaned.
6.0 / 10.0
Staff and location was great
No vending, no ice, worse restaurant and breakfast I've ever had at a hotel
8.0 / 10.0
Clean, friendly staff, beautiful lobby and pleasant stay in a great area of South Bend
1.0 / 10.0
The view and location
Information on room wasn’t clear and confusion about room sizes
6.0 / 10.0
Staff was kind. The gym facility was clean and had great equipment.
In my experience when hotels charge for parking, the parking facilities are much nicer and more secure than this hotel. I didn't understand what the parking fee was going towards.
Also, in hotels where a parking fee is included, they have electric car chargers and will charge your car overnight. This increases the value of the overall experience.
Our room was incredibly stuffy. There was no access to fresh air. But I appreciated the location of the room.
3.0 / 10.0
Location was good, beds were comfortable.
Lobby and hallways smelled awful, leaking ceiling in atrium onto carpet in several places, pool was out of towels, Our key cards didn’t work, had to go get re-keyed. Garage is ridiculously low, couldn’t even open the hatch of my van in many spaces. No fridge in room, never got coffee refreshed or new towels. Elevators were painfully slow, no ice machine on our floor, ac worked great but was very loud. If just one or two of these happened, I’d never be one to complain but it just seemed to be too many disappoints to be pleased with the stay.
8.0 / 10.0
location
could’ve been cleaner
6.0 / 10.0
Hotel is well situated
I did not like the enteriour, furnitures are old and tatty, the vibe in the hotel is not that pleasent, the continous air extractions system noise is terrible
6.0 / 10.0
What is it there to like about it, everything was exactly as we remembered it from the last time we stayed, but the fact that they close the hot tub was a real downer and it’s going to affect our decision decision making when deciding to stay in South Bend again
A couple things: the hot tub was the main reason why we wanted to stay at the Doubletree, and it was unfortunately closed, the bed was hard also but, the corner room with the king bed was magnificent! So overall it was a very pleasant stay for my wife and I
7.0 / 10.0
Convenient, Starbucks, friendly staff
Bathroom needs a refresh
8.0 / 10.0
Clean and very comfortable beds and of course the warm cookies
Pay to park
7.0 / 10.0
Central
Pricey
3.0 / 10.0
The beds were comfy.
Air conditioner unit that sounded like a helicopter landing. No toilet paper holder. Old dirty bathtub that needed caulking. Shampoo and lotion not restocked. Disgusting tv remote that left a wipe totally black. Parking garage with 5’8” ceiling that couldn’t fit most suvs or trucks.
1.0 / 10.0
Dirty. Carpet in room made my feet black. Front desk clerk (Neff) was extremely rude. I asked for daily housecleaning services and had to ask on third day.
5.0 / 10.0
Love the proximity to shows, restaurants, and shopping.
There were maintenance issues in the room left unattended. The window treatments had been pulled from the rod and unusable to close out the city lights. The desk and bed side lamps were not working. And Yes I checked they were plugged in to the wall socket. The general halls and elevators were in fair condition for the age of the building. It was very busy at the hotel and only 1 to 2 of the 3 elevators were running. Long wait times and no warning when placed on the 6th floor to take stairs.
6.0 / 10.0
Location
Old and needs updating
A/C was loud.
Curtains were old and tattered
8.0 / 10.0
Love the location. Love walking around the east raceway.
The hot tub not in service last few times we have stayed there. The last time we stayed the pool was also closed. We pick our hotel by amenities. Which we enjoy using hot tubs so was very disappointed it's been closed over a year.
5.0 / 10.0
Breakfast was not great at all. Facility location perfect.
The room was dusty, I have to clean the desk before I could sit at it to work, the furniture in general was just old and falling apart.
10.0 / 10.0
The rooms are very comfortable, and it was quiet
The pool with a little on the cool side. And the hot tub is closed down which we weren’t aware of until we got there.
4.0 / 10.0
Location to Morris Performing Arts was optimal.
Starbucks in the lobby
Wi-Fi/internet availability was the worst I’ve ever experienced. If I’m on a business trip and need internet connection, I would not stay here. The AC did not work in the room, the pool was unavailable for use, no USB ports for charging electronics, unable to change the incorrect time on the room clock, hot air blower running constantly in hall for the full length of stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel South Bend. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel South Bend. Enjoy the water!
Is DoubleTree by Hilton Hotel South Bend pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel South Bend?
We found 28 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
