Residence Inn by Marriott Covington Northshore

The suite was nice. I liked having a place to go while my husband sleeps late.

Upon arrival we were not greeted and when the young lady did appear she didn't smile. She couldn't find my reservation even though I was showing her my email with the address. She told me i must be at the courtyard just across the street. It was not just across the street and in the dark, the signage was terrible. Thank goodness the two people that greeted me at the courtyard, once we found it, were very kind and helpful. They made a phone call, something the girl at the residence inn said wouldn't help, and sent me back. Apparently, my reservation was under Ward Lisa. The whole situation was unnecessary, especially when you are shown an email. It was very strange. The rest of the people working at the desk and everywhere else were very friendly and helpful. In the room the ac didn't cool the bedroom like the rest of the suite. It was warm and made it difficult to sleep.

Very comfortable for an extended stay. Breakfast was excellent.

The room was very spacious and the staff were phenomenal

The pool was kind of small and our fridge in the room was leaking.

Location and pet friendly

The a/c was extremely loud, almost like a wind turbine, no exaggeration. The room was not as clean as when I have stayed in the past. A lot of dust in the shelving.