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Sonesta Select Indianapolis Carmel

Bedroom

Property building

Lobby or reception

Communal lounge/ TV room, Lobby or reception

Communal lounge/ TV room, Lobby or reception

7.8Good

(534 Ratings)

"Very clean, nice decor, staff friendly and helpful"

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(534 Ratings)

Hotel in Carmel, IN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located within 14 miles of Indianapolis Motor Speedway and 7.9 miles of Butler University, Sonesta Select Indianapolis Carmel provides rooms in Carmel.

Amenities at Sonesta Select Indianapolis Carmel

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Carmel, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(534 Ratings)

"Very clean, nice decor, staff friendly and helpful"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(534 Ratings)

Hotel in Carmel, IN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Carmel, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

About this hotel

Located within 14 miles of Indianapolis Motor Speedway and 7.9 miles of Butler University, Sonesta Select Indianapolis Carmel provides rooms in Carmel.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(534 Ratings)

100% verified reviews

10.0 / 10.0

10/10 definitely recommend 💙

Very clean, nice decor, staff friendly and helpful

10.0 / 10.0

It was great

The comfortable beds the cleanliness

N/a

6.0 / 10.0

Not bad for the price

Lobby was very nice and looked to have plenty of options. Room was clean and the price was not horrible.

Water got warm but never hot for a shower. Bed is NOT a true king. Was about 6” shy of being wide enough for a king and a few inches too short for a king. Tv was placed in a very awkward place to watch from bed. Advertised with pull out sofa but just had a small loveseat in the room.

8.0 / 10.0

I was comfortable and made it work without microwave. Refrigerator worked despite icing up

It was quiet, staff friendly, good value.

No microwave in my room. Refridgerator iced up

10.0 / 10.0

Good for short stays

I’ve stayed there twice and I don’t have any complaints

9.0 / 10.0

Got there late evening and only slept, and left early. Perfect for what I needed.

Location

A little older but clean.

6.0 / 10.0

Moderately okay.

i don't do breakfast.

No microwave in the room

10.0 / 10.0

Great times nice hotel

The staff was nice also we had first level room with access to the pretty court yard and close to the pool great times were had by all we will definitely be staying there our next trip to ryles

The sliding glass door was a little loud and hard to open not bad though

10.0 / 10.0

Great stay, will likely book at Sonesta in the future and will recommend to others.

Didn't eat breakfast at Sonesta.

N/A

10.0 / 10.0

Very good for a quick stay...

Room was good to get us through the night after a rough baseball game.

Couldn't find ice machine on my floor

9.0 / 10.0

Nicer than a Hampton for a comparable price.

Nicer than a Hampton for a comparable price.

Check in was slow

10.0 / 10.0

Comfortable, clean and quiet

Very comfortable, clean, the set up of the room was nice. 2nd time staying here. Climate control was great, room was the perfect temperature.

Nothing, wish breakfast was complimentary

10.0 / 10.0

We would stay here again.

Nice, clean room. Comfortable bed.

Coffee service was not very good.

7.0 / 10.0

It's not bad, but I think it's a bit expensive.

Good

8.0 / 10.0

Easy check in/out!

Price; hotel was quiet

Bathroom lighting was not bright enough for makeup/getting ready. No exhaust fan in bathroom

6.0 / 10.0

Stay was decent

Nice location

Beds were not queen size as advertised

10.0 / 10.0

Wonderful

Very quiet

5.0 / 10.0

Nothing special about the hotel. Be upfront with

It was clean and a good location

We were not able to use the pool and never once in the phone calls or while booking where we told the pool would be unavailable. The original room they put us in the air conditioning did not work! They did move us to another room the next day after complaining. The first person when we checked in was very nice, after shift change not so much.

10.0 / 10.0

Great stay, great beds, great staff

Water pressure in showers. Great beds. Just all around spectacular

Nothing

7.0 / 10.0

Reliable

I've stayed here before. It is consistent. I like that there is plenty of green space for the dog.

5.0 / 10.0

Wont be back!

Great location, spacious!

The AC didn’t work in the bedroom but the staff (gentleman) was very accommodating in offering us another room. The older night shift woman was always very nice, but the other one with dark hair was just as rude as last year when we complained about her. Yelling and chasing down our kids, verbally assaulting other hotel guests telling them to “parent their children” when the kids were sitting right there with their parents merely talking. This was all video recorded. When asking for fresh towels at the desk, they were rude about it and threw the towels at us. The milk at breakfast was expired and we were told that’s all there was. The hot tub is still out of order from last year!

7.0 / 10.0

Convenient, really expensive for the closet size room

Clean

Price- so expensive $340 for one night!

10.0 / 10.0

Nice and proactive staff

Great location, quiet, extremely clean, the staff is kind, friendly and lovely people. We will definitely stay here again. Thanks to you-all

Was a short stay 😔😔😔

6.0 / 10.0

It was alright, I’ve stayed in better places for cheaper.

The room we stayed in was nice because the bed was in a separate room.

It wasn’t very clean. The balcony was so dirty.

9.0 / 10.0

Wonderful

Clean

9.0 / 10.0

I was unsure given the mixed reviews, but it was great

It may have been the cleanest hotel room I’ve stayed at. It was immaculate.

The restaurant was only open for breakfast.

10.0 / 10.0

It was an enjoyable stay

The staff was so sweet! I believe her name was Danielle but she went above and beyond for us and the kids, we truly appreciate it!

N/A

10.0 / 10.0

Great hotel

The people. Your staff is the best!

10.0 / 10.0

Graduation

Clean and quiet

3.0 / 10.0

The Rude Front Desk Clerk

The hotel was great. Unfortunately, there was a particular staff member who was very rude to my party. We'd booked 18 rooms for the weekend and was there to celebrate a family members 80th birthday. This particular staff member was 4he only one who constantly gave us a problem. On the evening of the second night of our stay, we returned from our event to find the front desk area completely dark. We were having trouble assisting some of our elderly guests with getting into the building, as it was raining, and the absence of lights made things that much more dangerous. When we asked about the lack of lighting, we were told by the rude staff member to go to our rooms and stop asking questions or leave the property. Unsatisfied with her answer,several of the guests in my party began to complain about her lack of customer service. The desk clerk continued to threaten to call the police if we didn't disperse. We decided that we would report the incident to the corporate office. An incident report was taken, and to their credit, the corporate office decided to refund each of the guests involved a one night stay. While the hotel, all the other staff members, and the corporate office were great, this rude front desk person made the hotel stay a disaster.

8.0 / 10.0

Great location ….. friendly staff … clean and comfortable. But probably won’t return as I felt it was too expensive cons

Good location for me! The gal in Reception was amazing. Some problems getting my European CC to work in their system but she persisted and finally everything went through and I got a room on the top floor!

No breakfast option …. save for a grab bag and coffee in the morning. Very poor considering the price. (In comparison Microtel Inn at the airport on the previous night provided a very satisfying breakfast .. at 1/4 the price )?

3.0 / 10.0

Not going to come back

Location

Really disappointed on how loud it was. The breakfast really sucked!!

8.0 / 10.0

Great location, clean and a good value

Great location and very spacious.

We had to request towels a few times since they ran out. Not a huge deal but would have liked more.

5.0 / 10.0

Won’t be back

The bed was very comfortable, it had a clean nice bathroom and loved the balcony.

Well for one I got charged 50 dollars more than it said on booking. No vending machine. I paid $7 dollars for 2 drinks. There was maybe 6 cars in the parking lot and they put us in a room right next to other people that was far away from the front desk. All the breakfast was put up before 9am. Front desk wasn’t bad but they acted “put out” when I asked for a drink. No microwave in the room. TV is in a weird place. The bed being comfortable is the only reason we didn’t leave early.

2.0 / 10.0

Not worth the price. Needs an update and an overhaul.

The bed was comfortable

Front desk was lackluster at best. Staff very unfriendly. Generally ugly hotel. No continental breakfast of any kind. The attendant who strolled over to SELL us coffee wasn't trained on how to use the machine so we drove to Starbucks. Our room wasn't cleaned when we asked. The location is hard to get to. It all feels old and run down and VERY VERY OVERPRICED.

9.0 / 10.0

Its amazing I would stay again when I visit indiana

Its pretty clean and comfortable

The hallway is a little confusing, but I memorize my way to go inside my room easily

9.0 / 10.0

We were very pleased with the hotel and are planning another trip in September

There was no breakfast

5.0 / 10.0

Absolutely Wasn’t worth the cost.

The pool was nice and the bed was comfortable. The snack shack was convenient although expensive.

Pillows were awful, the towels smell funny along with everything else, just like a musty moldy unpleasant smell, the water in the shower was constantly switching from scolding hot to ice cold.

8.0 / 10.0

Would stay here again.

The hotel was very nice and clean. Staff were friendly. The rooms were nice because the sheets were soft and the towels were fluffy. There was good water pressure in the shower.

The hotel advertised a restaurant but it was really just someone behind the counter serving coffee and pastries from 6a-9a. The sofa bed we had in our room was very uncomfortable.