Sonesta Select Indianapolis Carmel





7.8Good
(580 Ratings)
"Very clean, nice decor, staff friendly and helpful"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located within 14 miles of Indianapolis Motor Speedway and 7.9 miles of Butler University, Sonesta Select Indianapolis Carmel provides rooms in Carmel.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(580 Ratings)
"Very clean, nice decor, staff friendly and helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Cleanliness
Staff didn’t speak much in passing and/or the front desk didn’t greet you when entering.
9.0 / 10.0
Price and Location only 10 Minutes away from St. Vincent hospital. Rom was nice bed was comfortable. Surprised that could not hear the traffic noise. Lobby was really nice. Didn't try the breakfast because of the 7:30 am appointment at the hospital.
When checking out at 7:15 am there was nobody at the desk, so left the room card on the counter by the keyboard for the computer.
5.0 / 10.0
The property was beautiful and it was very clean.
The pool area was extremely cold. The sofa bed was very uncomfortable and it was too small. The shampoo nozzle was broken.
2.0 / 10.0
Ok location.
Appliances were substandard. The mini fridge was totally iced up. No microwave.
10.0 / 10.0
Very clean, nice decor, staff friendly and helpful
10.0 / 10.0
The comfortable beds the cleanliness
N/a
6.0 / 10.0
Lobby was very nice and looked to have plenty of options. Room was clean and the price was not horrible.
Water got warm but never hot for a shower. Bed is NOT a true king. Was about 6” shy of being wide enough for a king and a few inches too short for a king. Tv was placed in a very awkward place to watch from bed. Advertised with pull out sofa but just had a small loveseat in the room.
8.0 / 10.0
It was quiet, staff friendly, good value.
No microwave in my room. Refridgerator iced up
10.0 / 10.0
I’ve stayed there twice and I don’t have any complaints
9.0 / 10.0
Location
A little older but clean.
6.0 / 10.0
i don't do breakfast.
No microwave in the room
10.0 / 10.0
The staff was nice also we had first level room with access to the pretty court yard and close to the pool great times were had by all we will definitely be staying there our next trip to ryles
The sliding glass door was a little loud and hard to open not bad though
10.0 / 10.0
Didn't eat breakfast at Sonesta.
N/A
10.0 / 10.0
Room was good to get us through the night after a rough baseball game.
Couldn't find ice machine on my floor
9.0 / 10.0
Nicer than a Hampton for a comparable price.
Check in was slow
10.0 / 10.0
Very comfortable, clean, the set up of the room was nice. 2nd time staying here. Climate control was great, room was the perfect temperature.
Nothing, wish breakfast was complimentary
10.0 / 10.0
Nice, clean room. Comfortable bed.
Coffee service was not very good.
7.0 / 10.0
Good
8.0 / 10.0
Price; hotel was quiet
Bathroom lighting was not bright enough for makeup/getting ready. No exhaust fan in bathroom
6.0 / 10.0
Nice location
Beds were not queen size as advertised
10.0 / 10.0
Very quiet
5.0 / 10.0
It was clean and a good location
We were not able to use the pool and never once in the phone calls or while booking where we told the pool would be unavailable. The original room they put us in the air conditioning did not work! They did move us to another room the next day after complaining. The first person when we checked in was very nice, after shift change not so much.
10.0 / 10.0
Water pressure in showers. Great beds. Just all around spectacular
Nothing
7.0 / 10.0
I've stayed here before. It is consistent. I like that there is plenty of green space for the dog.
5.0 / 10.0
Great location, spacious!
The AC didn’t work in the bedroom but the staff (gentleman) was very accommodating in offering us another room. The older night shift woman was always very nice, but the other one with dark hair was just as rude as last year when we complained about her. Yelling and chasing down our kids, verbally assaulting other hotel guests telling them to “parent their children” when the kids were sitting right there with their parents merely talking. This was all video recorded. When asking for fresh towels at the desk, they were rude about it and threw the towels at us. The milk at breakfast was expired and we were told that’s all there was. The hot tub is still out of order from last year!
7.0 / 10.0
Clean
Price- so expensive $340 for one night!
10.0 / 10.0
Great location, quiet, extremely clean, the staff is kind, friendly and lovely people. We will definitely stay here again. Thanks to you-all
Was a short stay 😔😔😔
6.0 / 10.0
The room we stayed in was nice because the bed was in a separate room.
It wasn’t very clean. The balcony was so dirty.
9.0 / 10.0
Clean
9.0 / 10.0
It may have been the cleanest hotel room I’ve stayed at. It was immaculate.
The restaurant was only open for breakfast.
10.0 / 10.0
The staff was so sweet! I believe her name was Danielle but she went above and beyond for us and the kids, we truly appreciate it!
N/A
10.0 / 10.0
The people. Your staff is the best!
10.0 / 10.0
Clean and quiet
3.0 / 10.0
The hotel was great. Unfortunately, there was a particular staff member who was very rude to my party. We'd booked 18 rooms for the weekend and was there to celebrate a family members 80th birthday. This particular staff member was 4he only one who constantly gave us a problem. On the evening of the second night of our stay, we returned from our event to find the front desk area completely dark. We were having trouble assisting some of our elderly guests with getting into the building, as it was raining, and the absence of lights made things that much more dangerous. When we asked about the lack of lighting, we were told by the rude staff member to go to our rooms and stop asking questions or leave the property. Unsatisfied with her answer,several of the guests in my party began to complain about her lack of customer service. The desk clerk continued to threaten to call the police if we didn't disperse.
We decided that we would report the incident to the corporate office. An incident report was taken, and to their credit, the corporate office decided to refund each of the guests involved a one night stay. While the hotel, all the other staff members, and the corporate office were great, this rude front desk person made the hotel stay a disaster.
8.0 / 10.0
Good location for me! The gal in Reception was amazing. Some problems getting my European CC to work in their system but she persisted and finally everything went through and I got a room on the top floor!
No breakfast option …. save for a grab bag and coffee in the morning. Very poor considering the price. (In comparison Microtel Inn at the airport on the previous night provided a very satisfying breakfast .. at 1/4 the price )?
3.0 / 10.0
Location
Really disappointed on how loud it was. The breakfast really sucked!!
8.0 / 10.0
Great location and very spacious.
We had to request towels a few times since they ran out. Not a huge deal but would have liked more.
5.0 / 10.0
The bed was very comfortable, it had a clean nice bathroom and loved the balcony.
Well for one I got charged 50 dollars more than it said on booking. No vending machine. I paid $7 dollars for 2 drinks. There was maybe 6 cars in the parking lot and they put us in a room right next to other people that was far away from the front desk. All the breakfast was put up before 9am. Front desk wasn’t bad but they acted “put out” when I asked for a drink. No microwave in the room. TV is in a weird place. The bed being comfortable is the only reason we didn’t leave early.
2.0 / 10.0
The bed was comfortable
Front desk was lackluster at best. Staff very unfriendly. Generally ugly hotel.
No continental breakfast of any kind. The attendant who strolled over to SELL us coffee wasn't trained on how to use the machine so we drove to Starbucks. Our room wasn't cleaned when we asked. The location is hard to get to. It all feels old and run down and VERY VERY OVERPRICED.
9.0 / 10.0
Its pretty clean and comfortable
The hallway is a little confusing, but I memorize my way to go inside my room easily
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta Select Indianapolis Carmel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Select Indianapolis Carmel. Enjoy the water!
Is Sonesta Select Indianapolis Carmel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta Select Indianapolis Carmel?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
