Residence Inn Phoenix Desert View at Mayo Clinic

Staff and location

Comfort of the room. Close to Mayo Clinic and the free shuttle, friendliness of staff, also grocery order services

inflated prices of their onsite market. Limited hours for their dining options

Convenience, incredible staff, perfect rooms.

Everything

I liked its location, the cleanliness, the room set-up, the view, the night front desk people.

I didnt like the day front desk people who were a little less kind, less amicable, less tolerant of hearing about the very noisy refrigerator/freezer that was loud and its motor hummed HORRIBLY loudly, intermittently all night long disrupting one's sleep. This was in room 512. We asked for a change in our room to no avail. They wanted to fix the refrigerator while we were still in the room trying to sleep. So when they never came, then only after several hours, did we get a phone call that basically said they couldn't fix it and that they would now move us. But by then it was too late. We were going to our appointment and couldnt move anywhere at that time, or else we would be late to our appointment.