Courtyard by Marriott Little Rock West





7.7Good
(194 Ratings)
"location was great! room was very clean!!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Little Rock, 4.5 miles from Little Rock Zoo, Courtyard by Marriott Little Rock West has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.7Good
(194 Ratings)
"location was great! room was very clean!!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The mattress in my room was horrible and needs to be replaced
The mattress on the bed. Side Entrance had dried spilt drink on sidewalk and door.
8.0 / 10.0
The location was difficult.
10.0 / 10.0
location was great! room was very clean!!
loved everything!
9.0 / 10.0
I liked the location and the size of the room
The water pressure and no free breakfast
5.0 / 10.0
Staff was courteous
Rooms needed work...toilet paper holder came out ot the wall, door handle on sliding outside door broken and hanging loose, furniture covers worn and dirty with cigarettes burns on ottoman.
Was told we would have complimentary breakfast and coffee next morning...didn't happen. Was there when time to open and 30 minutes later nothing available, not even coffee. We left and felt this facility was no where up to standards with other like facilities we've stayed in.
It's also not easy to get to if you're passing through Little Rock.
8.0 / 10.0
The location was good for us. The hotel was clean. The staff was nice.
We paid for a king bedroom with a fold out couch. No couch in the room. The water pressure in the shower was non existent.
1.0 / 10.0
I felt like my trip could’ve been a lot better. It wasn’t their fault. The air went out and I do know that it wasn’t their fault. The TV didn’t work the first night and they had to move to another room, but the fact they gave me my money back was good, but they should also gave me a comp room anywhere in the United States because everything that happened was on Them is a multi multi billion industry company and you couldn’t give me two cop rooms. I had to go pay for another room all over again. That was so disrespectful but guess what you don’t have to worry about me anymore Mary.
You could have comped me two rooms anywhere and it’s still opportunity to fix so you can send me a account two rooms and I would be grateful and do a review all over again
1.0 / 10.0
My first day the lady that checked me I was extremely helpful and the overnight staff was super helpful and kind. Good bless
Day shift my second day was very rude to me wouldn’t give me clean towels and when I told them about the dirt in the shower when I checked it that was ignored. I asked for my trash to be emptied they ignored me.
1.0 / 10.0
My first night was great
My second day was horrible we were told we couldn’t get new towels because it wasn’t in the system I booked another night so my husband went to Walmart and bought towel
1.0 / 10.0
The price
What I didn’t like about the property was the tub in the room was filthy and the tub bottom had been spry painted with white paint to cover up the brown stains in the tub. We were given another room and it was full of ants. I will never visit here again.
6.0 / 10.0
The price was great.
The area is starting to get a little rougher looking.
6.0 / 10.0
Very clean & close to children’s hospital, the staff were extremely helpful!
The pool was closed.
8.0 / 10.0
The breakfast was excellent
Show amenities
8.0 / 10.0
It was the location I needed and it was less expensive than alternatives.
It’s a little difficult to get to and it was a little noisy.
8.0 / 10.0
The staff was wonderful.
Safety
7.0 / 10.0
Very tasty
Breakfast was a little slow in getting. Needs to be a faster service for those who have meetings and appointments to meet in the a.m.
7.0 / 10.0
The room was awesome, staff was very friendly, location was great, the courtyard was very quiet even with it being close to busy traffic. The price was great
I had to talk to 3 different people before I could get my breakfast that was included with my reservation. It took over an hour to get that fixed, by that time we had to get it to go so that I wasn't late for my Dr appointment. The coffee machine in my room did not work. They need chairs on the balcony, no one wants to just stand on a balcony!!
10.0 / 10.0
I was traveling with a one year old which at times can be difficult because he’s always on the move. But the staff was so interactive and sweet with my son. Gary (I think that’s his name so please forgive me) at the front desk helped keep my son entertained while trying to check in which helped at ton and also recommended a fun little park to take my son to so he good get some energy out and upon check out even offered to meet me at the door for check out to make it easier on us which I really do appreciate. Tracy served us breakfast and was so sweet and accommodating to me and my son’s needs. Over all 10/10 recommendation for a stay at this hotel. If you have a little and are traveling on your own this is the place to go. The room was spotless the food was great and the staff went beyond my expectations. Thankful to have had such helpful and friendly people to help us on our journey. We Will most definitely be staying here again if I find myself in Little Rock ☺️ may God bless y’all and your amazing staff !!
No complaints whatsoever!!
10.0 / 10.0
I loved the update it was so beautiful inside of the room I stayed in, it was clean, the bed is so comfortable, the pillows were very soft. The front desk person he was very polite and very sweet, I had an issue with the first room and it took him less than a minute to assign me with another room. This is my favorite hotel, always has been and I will stay here again.
Nothing to dislike.
7.0 / 10.0
Great staff. Friendly and helpful. Great location to local hospital. Good value. Comfortable beds. 12 noon check out a plus.
Said would do daily service, did not happen. Housekeeping came by at 9am on checkout day. Had to get our own replacement towels and tp. Shower pressure could have been alot better, in and out along with the temperature.
8.0 / 10.0
The balcony! The room was very big
I wanted to pay in cash but they are a cashless business! I don’t support that
1.0 / 10.0
Location
The staff was not very accommodating and their policy about refunds is ridiculous. We booked this property specifically for the pool area and upon checking in, found out the pool was closed. We booked for 2 nights. We stayed the first night then checked out before 11 am the next morning to find another hotel with a working pool. Marriott would not refund us the next night that was already prepaid through booking.com. This is absurd! I will never prepay for another stay at a Marriott again.
9.0 / 10.0
Brian at the front desk was awesome. When I arrived, he was already assisting two elderly couples. In a matter of about 5 minutes he received several phones calls while helping the couples at the desk.He had a lot going on, but was professional and pleasant the entire time. When it was my turn, check in took all of three minutes. Great customer service from Brian.
The interior throughout was nice and clean. No weird smells. New carpet. Outdoor pool. Did I mention Brian at the front desk?
Upon my arrival, I thought to myself "This has got to be the crustiest Marriot I've ever seen". The exterior isn't very easy on the eyes, but the grounds were well kept, and the interior was great!
1.0 / 10.0
Trash everywhere
Shipping containers everywhere and they took up a lot of the parking spaces
8.0 / 10.0
Room was very clean with lots of space. Beds were extremely comfortable with lots of pillows. Would have liked to have more meal options. Check-in staff was extremely friendly and helpful. Would definitely stay again and recommend to others.
Would like more options for eating/meals. Would like to see microwaves more available.
9.0 / 10.0
They had the rooms cooled off before we checked in.
6.0 / 10.0
There was no shenanigans going on everyone was nice
Wish there was free breakfast
1.0 / 10.0
I called earlier in the day to confirm my booking and let them know I would be coming in later in the night and was assured everything was fine. When I got there I Had to knock and call for 10mins bc door was locked and no one was at the front desk. After getting in the lady told me they had overbooked and my room was given to someone else and there was nothing she could do or give me to be sure I wasn’t charged a fee or anything since I wasn’t the one who canceled. I was left 5 hours away from home with 2 babies trying to figure out where we could stay. Called Hilton bc that’s where I usually book and received way better care will never book Marriott again
8.0 / 10.0
Everything was great
N/A
3.0 / 10.0
Nothing.
Wasn't very clean, telephone didn't work, no ice machines except on first floor and staff was already aware of problems but didn't care.
1.0 / 10.0
I didn’t no receive my room of payment
nothing
7.0 / 10.0
Good location and clean
Average hotel
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Little Rock West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Little Rock West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Little Rock West?
We found 1 amenities for this rental. This includes , and business facilities.
