Americas Best Value Inn Winston-Salem

Afford price and location, easily on and off the highway.

The elevator

Room was good size. Was comfortable bed mostly.. room heater was good. Shower water very hot good.

I understand this was older hotel. Its being repaired but whoever is repairing it is doing crappy job. My room was recently repaired. But wasnt completed and the vinyl on bath floor was loose. Room lighting sucked and had broken lighting and non working light switches One elevator was not working and upon reaching the 8th floor the elevator bang gard and I thought i was gonna end up back in the lobby.. I guess the state is paying for many perminant residents here. And currently no free breakfast they are putting in a Mexican restaurant. . But this is ok priced. But I think most of hotels in Winston Salem are super outdated. I think room prices just a bit high..

Very clean and big rooms everything works as it should very very polite staff at front desk. I actually met three different desk staff members during my stay. They were all angels and so welcoming and understanding with me as I did have a couple small issues upon checking in after driving 400 miles I was so exhausted and realized I was a couple bucks short for the cash deposit required. I admitted I didn’t read the rule closely enough and was unprepared for the situation. The host at the desk was an angel of mercy to me and took what I did have on me for cash and he let me finally get rest I desperately needed. I have numerous medical issues and I was about to drop. I had paid for the room hours prior with debit card but I was driving and missed the deposit required part. And upon checking out, there was a young lady there working the front desk, she let me go up and collect the rest of my belongings from the room 15 mins after checkout time. (Had to drop husband off by 9 AM and then I Got stuck in traffic coming back to the hotel to collect my things so I called first)

There was a couple staying in the room next to me. They kept me up all night long with a screaming argument between them. My husband had to yell and being on the wall we did not call the office because we did not want to deal with drama we just wanted to rest Finally after a couple times yelling back-and-forth. They left the room to argue and we could not hear them anymore, but it was a very bad, screaming argument between a girl and a man like a couples bad fight. This scared the hell out of me because one of my medical conditions happens to be PTSD which I am more medication for it took me forever to calm down enough to get back to sleep.

Beds were comfortable

Heat did not adequately warm the room No remote for the tv. No chair for the desk if you need to work. No knobs on the drawers. No closet space. Elevator was stuck on 5 th floor had to walk up 8 flights was working next morning