Comfort Inn & Suites Amarillo West Near Medical Center





7.8Good
(564 Ratings)
"Easy to find, staff was great and the room was nice and clean."
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Pool and more
This hotel is off Interstate 40 and is 8 miles from downtown Amarillo. The hotel offers an indoor pool, hot tub and rooms with microwaves.
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7.8Good
(564 Ratings)
"Easy to find, staff was great and the room was nice and clean."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
There’s a jacuzzi room. You’re not allowed to book it because it’s mine, I mean you can try but I farted in it so. I pretty much adopted a personality after soaking in it and wear sunglasses inside now. It’s who I am now
The staff was weird about giving us extra pillows and towels. The pillows are very small and the jacuzzi room only had two towels which is not enough. I’m not trying to get judged for my jacuzzi habits there’s worse things I could do with my time like cocaine in a normal bathtub.
10.0 / 10.0
Easy to find, staff was great and the room was nice and clean.
9.0 / 10.0
It had carpeted floors. Ac was easy to control. It smelled nice. Everything was clean. The shampoo and conditioner smelled nice.
There was no body wash in the shower.
6.0 / 10.0
The breakfast was ok
I really got the room bc it said they had a hot tub but turns out it was t working and the new ownership isn’t going to fix itself
7.0 / 10.0
The room was clean and comfortable. The bed was comfortable. The bathroom was clean and well stocked. The breakfast was adequate. The coffee was exceptional good, better than most other hotels.
Due to unforeseen circumstances, we were a lot later than we expected. The night clerk was calm and patient. Thank you to her.
There was nothing to criticize other than it shows its age and usage.
8.0 / 10.0
Front counter staff was terrific and checked us in fast. Breakfast was really great and got full size yogurt’s instead of the small ones.
Property was older but comfortable
8.0 / 10.0
The staff on all 3 shifts are so accommodating. I’m on oxygen and they offer to assist me which I think is above normal customer service.
No complaints
7.0 / 10.0
Location was great
Old Property and could be freshened up. Definitely not worth $100 a night.
10.0 / 10.0
It’s was in a good area and the front desk person was polite and helpful
The hotel was very quiet and very clean I will definitely recommend this hotel to family and friends
10.0 / 10.0
great
10.0 / 10.0
Cleanliness
N/A
4.0 / 10.0
We stayed three nights, the second morning we woke up to what the staff called baby ants, although the staff said they seem to be, but again were not sure. Yes they offered us a new room and were very nice about it. We couldn't forget the fact that we had bugs in our beds and honestly it ruined our entire trip and stay. Hard to get that out of your mind, wondering what those little creatures could be. Before going home we found a huge dumpster and throughout everything we had taken with us, so we weren't taking any chances on bringing those things in our home.
Maybe the extermination process should be a little more thorough.
5.0 / 10.0
Clean beds; pet FREE!!
Needs renovated; parking is tight;
Afternoon shift clerk ( working around 11 pm) was rude when I questioned composition of the bill.
8.0 / 10.0
The bathroom was nothing to write home about. The sink stopper was leaking and the toilet flapper leaked water continuously into the bowl. This hotel needs a punch list for all items and a plan to fix everything in a timely manner. This hotel gave minimum space to the bathroom with the door almost hitting the toilet when opened. There was a sink outside the bathroom, which was an unexpected plus.
See above.
9.0 / 10.0
Loved the spa garden tub in my room. I also enjoyed the hot tub and pool. They were both perfect temps. Breakfast was a great selection.
Even though there are many little pillows on the king size bed I believe a more comfortable choice would be bigger fuller pillows instead of the little ones.
10.0 / 10.0
Nice clean breakfast was goods staff was very helpful
Parking
6.0 / 10.0
Location. Quiet.
Breakfast was below average.
10.0 / 10.0
Everything
5.0 / 10.0
Shower operation was difficult, unusual and no instructions
6.0 / 10.0
Breakfast was ok. Beds in room were nice. Very comfortable
The room smelled like musty like cigarette . We reported it right when we walked in the room. If it's old smoke then carpets should be replaced. Or aired out these rooms.
5.0 / 10.0
Location
Beds were uncomfortable. Sheets would not stay on the bed. In exercise room the treadmill was broken. Tv remote would not work unless you stood in front of the tv.
1.0 / 10.0
The location was convenient, breakfast was satisfying, and the pool was amazing.
The elevator was in terrible condition, it jolted unexpectedly and nearly gave my kids a heart attack. The room was not clean; the carpet was dirty, the bed was poorly made, and the sofa was filthy and itchy to sit on. The front desk staff was not helpful or friendly. I asked for a larger room due to having two kids with me and was willing to pay extra, but was told to stick with my original booking. The lobby had a strong, unpleasant odor. We ended up staying only one night instead of two.
9.0 / 10.0
Breakfast was great. Loved having so many choices.
10.0 / 10.0
The manager on duty was very nice . I had made a mistake when I booked the room, needed a 2 beds room and had accidentally booked a king. He changed it for me immediately. The room was very nice and clean. Beds were comfortable and pillows were of good quality.
1.0 / 10.0
Nothing
The room was filthy and had an awful stench and all the staff could do was give us a can of air freshener. We would have to stay up all night spraying the room. The staff indicated that there were no other room available.
8.0 / 10.0
Convenient, clean and easy on and off I40..
Nothing
9.0 / 10.0
Breakfast was great ahd had a nice variety of food to choose from. The room was very clean and the bed was quite comfortable. I also liked the cookies and lemon water as we checked in.
loud neighbors next door
3.0 / 10.0
We were not pleased with anything at this hotel. Place was extremely dated, dirty, dingy and in a bad part of town. Nearby Hwy noise was constant, night checkin clerk was indifferent when we checked in, parking lot was over full ( we had to park on the street), and mor
See above answer
8.0 / 10.0
Dark Hallway The place needs a good cleaning
A better. Breakfast. Out out some hot water
10.0 / 10.0
Great breakfast very clean and organized
9.0 / 10.0
Not much to complain about other than then the beds being hard as a rock, staff was great, rooms and facility was clean, breakfast area was clean and always filled. Biscuits and gravy were good. Everything was good except the bed.
7.0 / 10.0
Staff was professional and friendly; Room was clean and comfortable. AC was difficult to control but it definitely cooled the room. Breakfast was good.
10.0 / 10.0
The breakfast was fantastic! A nice touch was infused lemon water and cookies upon our arrival. Those little touches make such a difference@
3.0 / 10.0
Rooms were relatively clean.
Indoor pool was not heated. Animal excrement in pool room. Bed was uncomfortable.
9.0 / 10.0
Great location if your travelling through Amarillo. Good places to eat near by.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Inn & Suites Amarillo West Near Medical Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn & Suites Amarillo West Near Medical Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
