Ayres Hotel & Spa Moreno Valley/Riverside

We enjoyed the cleanliness and comfort. Liked that microwave and frig are in the room if needed.. great location near a variety of restaurants. We have stayed at Ayres Hotels in the past and have always had great experiences!!

One night we had to park at adjacent hotels parking since there was no parking available at Ayres parking, was very close to Ayers’s hotel but staff told us they would not be responsible if there were any incidents.. we had no choice but to park there🫤

Knowing I was going to pay a little more than usual, I was expecting the Ayres Hotel to be an exceptional stay and it was! Upon entry, there was counter space and below a nice-sized refrigerator and miniature freezer (didn’t freeze optimally). The toilet and bath/shower was in a separate room from the sink and counter. I was AMAZED how quickly the water temperature turned hot (within seconds!!)! The beds were extremely comfortable… kind of like sleeping on pillows. Speaking of pillows, there were various levels of softness to firm (6 pillows on the bed). The breakfast was great too!! Such a wide selection to choose from AND there you can have your order taken for an omlette! I forgot to bring toothpaste and the sweet lady, Donna shared her personal toothpaste which was a kind gesture! Also, I had to print some documents and there is a business room with a desktop and printer. Oh wait!!! Mid-afternoon, there is a plate of fresh baked cookies for guests at the check-in counter!

I only had good things to report so, there was nothing I didn’t like.

The staff was very friendly and professional.

N/A

I like how close the property was too many locations nearby. But this also led to much more traffic. I also did like the room. It was very spacious. I stayed in a king suite. The staff were very kind and helpful.

So to begin with the room, had a very weird smell to it almost like it was an old lady perfume smell. The other thing I would have to say is the bed is pretty uncomfortable for the price that you pay for. The pillow is comfortable, but everything else was OK. There was an AC and a wall air conditioner that was pretty noisy. The TV is pretty old and small again for the price that you pay you would think that you would get something bigger and newer. The shower was decent, but wasn’t cleaned properly. There was a woman’s hair on the wall. Other places I’ve stayed at they usually provide toothbrush, maybe some shaving equipment and Q-tips and floss, but this one did not. In the morning, I would pass by a couple of workers that were cleaning. The ladies were very kind and said good morning the gentlemen were less friendly and did not respond when I said hi and good morning. Not a dealbreaker, but also not welcoming. As for the breakfast for again, the price you pay, the options were a turkey patty or turkey sausage, scrambled eggs, quesadilla with I’m assuming Mexican blend cheese, yogurt, that is lukewarm, cereal, waffles, drinks, like coffee, apple juice, orange juice, milk, I saw one soy milk, and some fruit. Really nothing looked appetizing, except for the sausage and scrambled eggs. Oh, and they had a hard-boiled egg available. The coffee was very bad. I honestly couldn’t not even finish it. I’m not sure what coffee grounds are using, but it’s not good. Again, I think I would say for the amount of money you pay the value is very low as in the quality of the room and the food. I did have a workout in the gym. It was nice and somewhat spacious. The the equipment was organized They had one bench, an elliptical, a bicycle, a treadmill, and some medicine balls and yoga mats. I do like the yoga mats, but they’re kind of hard to clean. They have a little bridges and holes that I don’t think the wipes can get really clean unless you stood there doing it for a while.