Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG
Most favorited





7.3Good
(218 Ratings)
"Nice and clean
Laminate floors"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
This Hebron hotel is within a 5-minute drive of Cincinnati/Northern Kentucky International Airport. The hotel offers free Wi-Fi and an indoor swimming pool.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
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Most favorited
7.3Good
(218 Ratings)
"Nice and clean
Laminate floors"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Didn’t have time to eat. My plane left at 6 am.
10.0 / 10.0
Nice and clean
Laminate floors
N/A
4.0 / 10.0
I would have liked the shuttle service BUT at the end of my trip I was told they couldn’t offer it since the driver left even though I called ahead of time
Shuttle service was unorganized. Was a lot of bugs.
6.0 / 10.0
Location. Friendliness of the staff.
We had stink bugs in our room and it was unbearable for me. However, I know stink bugs are hard to manage. It was just gross.
9.0 / 10.0
It’s near where I needed to be. The property was still under renovation when I stayed. So there’s dust by the lobby. The rooms however, were cleaned and smells good.
Not enough parking space especially when I came back late.
9.0 / 10.0
It’s newly renovated, room was cleaned, smells good.
Not much parking space at night especially when the hotel was booked.
10.0 / 10.0
everything was wonderful
everything was good
10.0 / 10.0
It was so clean.
The location. It’s away from everything so you have to drive 20 mins out just to get to places fr .
4.0 / 10.0
Not much.
The room didnt have AC that worked. Generally clean but not great.
8.0 / 10.0
It’s close to where I’m going to. Easy access to most of the places I’m visiting.
4.0 / 10.0
prompt pickup from the airport. room clean and quiet place to sleep plus a shower for morning.
it was a construction site. the lobby was all drywall and wet cement. only two staff members that we saw, one at night and one the next morning. we were not informed of this in advance, The shuttle driver who picked us up and checked us in at night told us there would be a box breakfast from 6-9. We went at 630, and a lone staff person said he had just started it and it should be ready in half an hour. we came down at 7, not a staff person in sight. But there was a church group of adults and 39 children who had also been led to believe there would be breakfast. They had not been informed in advance either. Fortunately we had snacks and someone from our home an hour away picked us up and gave us a ride to breakfast.
5.0 / 10.0
Staff was nice
Light burnt out in bathroom, stains on mattress, King mattress was uncomfortable. Under construction. Left something in room, they can't find it.
2.0 / 10.0
Location
The property was apparently in the middle of a remodel and under construction and no where in the booking process did it state that. Every time I waked out of the room and back in, I tracked construction dust into my room. The vending and ice machines were not present and no breakfast due to the construction.
5.0 / 10.0
Location.
No blow dryer in room as listed. Asked staff for one at the front desk and was told they didn’t have any. She couldn’t be bothered to look for one or perhaps take one from an empty room🤷🏻♀️. That’s just laziness and poor customer service. I know it’s just a blow dryer, BUT little things DO matter.
4.0 / 10.0
We received a free upgrade to a better room after we complained about the cleanliness of our room (it was very, very bad). It seemed to us that maids were not cleaning the rooms on the second floor.
The breakfast food was OK. The sausages were tasty and the bagels were good,too.
When we arrived, the entire front lobby was silent and deserted. No one to be seen, not even a desk clerk. We waited, rang the bell twice, still no one appeared. We deceided to go to dinner and return later. When we came back, the desk clerk was eating in the office. She came out to check us in and she was not happy about it, I assume because we interrupted her dinner. We were put on the second floor, most of which was being gutted and renovated. Our room was one of the few remaining to be renovated. It was dirty, absolutely filthy. Mold in the shower and the room smelled like dirty gym socks. I cannot believe they put us in that room. So, my husband complained and they moved us to a marginally cleaner room on the first floor (it also stank of gym socks). The whole hotel was old and run down. Although it's being renovated, I'll never stay there again. There are far too many better hotels in that same area.
8.0 / 10.0
We enjoyed the pool , whirlpool bath, big shower, hot water,and breakfast. The biscuits and gravy was so good
One of the curtains had been ripped off and put into the closet which I thought was kind of weird. There also wasn’t extra linen for the pull out couch but I went upfront and grabbed it. The couch had crumbs all over the mattress.. I did have to do a little cleaning before we could actually relax but there was no bugs and it was minor things.
8.0 / 10.0
The breakfast was good, it was nice to have a warm food option. The eggs were not very hot but we're good. The staff were very friendly and extremely helpful
The rooms were very clean and they smelled good. There were a couple cobwebs on the ceiling but this is not a big deal. The tub was well worn and mats were placed on the bottom as a temporary measure, when I talked to staff they said they are renovating the suits and all the tubs are being replaced.
2.0 / 10.0
The pool, that’s it.
The staff, the dirtiness of the room
10.0 / 10.0
Hot tub in room!
Drain was broke on hot tub, drain was broken in bathroom sink, and the toilet moves when sitting on it.
10.0 / 10.0
The staff was so welcoming and helpful, it was refreshing!!
nothing was a problem! just what I needed
8.0 / 10.0
How close it was to airport and offered shuttle service
The elevator kind of seems always broken ,
And the air conditioner in the unit was difficult to set , wanted to have the a/c blowing non stop but was stuck on auto so it kept turning off and it got hot so had to open window
9.0 / 10.0
Great breakfast
5.0 / 10.0
The room was a good size, but we didn't get any clean towels unless we asked for them. It was also clear that they didn't clean the room very well after the last guests. None of the cleaners could understand what we were saying even when we asked for things.
The breakfast wasn't very good. It looked and tasted like it had been made somwhere else and put in the heating tray. Even though we went down early, there wasn't much choice and no one who understood what we were saying.
10.0 / 10.0
Clean and comfortable
9.0 / 10.0
Hotel was clean and comfortable. Great value for the price. Breakfast was good also. Would definitely stay here again
Pork sausage. Need turkey option
10.0 / 10.0
it was affordable
the pool was closed
1.0 / 10.0
No out door lighting at entrance. Wide fell leaving hotel because of the lighting issue.
5.0 / 10.0
The breakfast was really good.
The hotel is understaffed and needs a renovation. The front area was blocked off because a tractor trailer made the front entrance unsafe. The first night when we arrived there were no outside lights on so we almost didn't find the hotel and when we did it looked like a crime scene. The pool was closed (and it is summer time). We had to change rooms because the bathtub was disgusting. The new room wasn't much better and I had to change the sheets because they were also stained and disgusting. The carpets in the rooms and hallways are badly stained.
4.0 / 10.0
New or recently remodeled
Fire alarm went off for 2hrs, couldn’t go to bed until after 11pm. Front canopy collapsing. Hall carpet stained and dirty, lack of maintenance and up keep.
10.0 / 10.0
Rooms were clean and comfortable. Staff was nice and he[pful. Ride to the airport was quick and efficient. Driver was very nice and helpful, we would definitely stay their again and will recommend it to our friends.
6.0 / 10.0
Everything but expected to do some swimming and the pool was closed due to some issue
Pool closed
7.0 / 10.0
clean large rooms
The pool was closed and had been but they did show it on their website or tell you about it till after you checked in. they had no idea when it might open again. evening clerk was not very friendly. the breakfast was not very good and they stopping serving half hour early on first day
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG?
We found 5 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
