TownePlace Suites Omaha West

Convenient off the highway

Ice machine was broken

The breakfast was adequate, but a couple more hot food options would have been appreciated. The area was convenient for us traveling through the Omaha area. The room itself actually provided more than we really needed, as it had a "full" kitchen.

I didn't appreciate people smoking Marijuana so close to the entrance. I think that should be treated the same as your smoking policy. I also didn't appreciate the very high fee for having a dog along. I think I have paid as much as $50, but $100 is too much. If you don't want travelers with pets to stay at your facility, just say so. For this reason alone, we would not chose to stay again.

Everything! We had an unexpected issue and had to have a room for me and my 2 daughters and our kitty. We had a short amount of time and on the 6th hour of constant emails and phone calls I finally found this property. Rather than send a message I called and spoke with the front desk and confirmed what I needed to and we got the room. They were so helpful in such a chaotic moment for us and I appreciate that so much. I’m in a lovely place and my kids and I are safe.

There isn’t anything I didn’t like. You have absolutely everything we need.

Descent breakfast, staff was nice and everything was well cleaned.

The property itself was great. Interstate access is very convenient. I’ve stayed at this property before but the bed this time was very sunken in made relaxing and bedtime very uncomfortable.