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The Ritz-Carlton, Laguna Niguel

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Most favorited

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8.1Excellent

(38 Ratings)

"Excellent stay! Super friendly staff. Went over and above! Excellent beds and pillows."

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(38 Ratings)

Resort in Monarch Beach, CA

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

This luxury hotel is located on a bluff overlooking the Pacific Ocean and offers beach access. The hotel features a full-service spa, 2 outdoor pools, multiple dining options and a tennis court. Each guest accommodations offers free WiFi.

Amenities at The Ritz-Carlton, Laguna Niguel

Business facilities

Shuttle available

Golf course (within 2 mi)

Concierge services

Map of Monarch Beach, CA

city location on map

Nearby attractions

Disneyland Resort

Disney California Adventure Park

Downtown Disney District

Aquarium of the Pacific

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

Most favorited

8.1Excellent

(38 Ratings)

"Excellent stay! Super friendly staff. Went over and above! Excellent beds and pillows."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(38 Ratings)

Resort in Monarch Beach, CA

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Monarch Beach, CA

city location on map

Nearby attractions

Disneyland Resort

Disney California Adventure Park

Downtown Disney District

Aquarium of the Pacific

Available Rooms

About this resort

This luxury hotel is located on a bluff overlooking the Pacific Ocean and offers beach access. The hotel features a full-service spa, 2 outdoor pools, multiple dining options and a tennis court. Each guest accommodations offers free WiFi.

Amenities

Business facilities

Shuttle available

Golf course (within 2 mi)

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(38 Ratings)

100% verified reviews

10.0 / 10.0

Still one of the best hotels. I would stay there again!

Excellent stay! Super friendly staff. Went over and above! Excellent beds and pillows.

Noisy air conditioner. They made an adjustment to our bill. The safe in the room was on the floor of the closet. Made it very challenging to get on our knees to put valuables in and get them back out.

9.0 / 10.0

Beautiful property with great staff.

Location and access to the beach Bed Pillows Staff

Toilet room was very narrow

9.0 / 10.0

Great stay at Ritz Laguna Nigel

Location, view, food, staff

10.0 / 10.0

Relax and enjoy

Location and Service

Nothing wrong with it

10.0 / 10.0

Great

The location was superb

Better menu in main restaurant. Should have nice music in the evenings

8.0 / 10.0

Relaxing

Very clean and everyone friendly.

At an empty pool their rule is only 1 towel per guest. And they were grumpy about it. I was made to feel like it was an inconvenience to them to ask for a second towel. This is the ritz, not a cheap road side motel!

4.0 / 10.0

Disappointing

it is in nice location but staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from Resturant that you don’t have credit and we are sending somebody to your room and you need to do the payment and I explained to them about extra cash that we left and they hang up the next morning I went to lobby and told them the story and we had same situation during the breakfast and I told them for some reason your system is not showing our extras and you guys bothered us at 2 am and they didn’t even apologize and they said yes I

10.0 / 10.0

A fantastic beach property.

Location is fantastic.On thr Beach. Wonderful staff.

10.0 / 10.0

Expensive but worth it. Except for the shower I was really looking forward to.

The opulence, customer service (from the valet and wait staff to room service and beyond).

Our shower drain was clogged. stood in 3 inches of water for the whole shower. Not good.

1.0 / 10.0

Would not consider this property again. Even though it was my favorite before.

Great food.

Very cold inside the hotel. AC blowing very high on top a very cold weather.

2.0 / 10.0

Unhappy!

I expected way more from this place. My experience with any Ritz Carlton before this was good until in stayed here. This place didn’t do justice to the value. We payed way too much to get a small room with big in my daughters bed. I was told I will be getting a free night but they only end up taking away the resort fee of $150. I would never stay at a ritz again or recommend it to anyone I know.

Had a bad experience. There was nothing great about this place. The bed and pillows are very uncomfortable. I do not accept this kind of treatment after paying almost 1100 a night!!!

10.0 / 10.0

Everything was what l had hope for from a Ritz-carlton property except front desk reception

Everything was exceptional as expected except for the reception l received at the front desk at checkin and checkout

There could have been better communication regarding payment at checkin and checkout

4.0 / 10.0

Disappointing

Misrepresentation- booked 2 rooms with partial views & paid a premium. 1 room looked directly into a wall & the other was of the pool. Partial view always refers to the ocean. After asking for the manager eventually 1 room was changed at an extra cost. Hotel is understaffed & outrageously priced.

8.0 / 10.0

Nice place to stay at mainly due to well accommodating staff, but for the money expected more

Friendly staff, willing to help

The facilities, building is somewhat outdated and old fashioned

3.0 / 10.0

Poor

The View... what else is there... there's no care, love or service anywhere in the property. I'm sure his labor numbers look good. He's killing the hotel. Killing it!!!

THIS WAS A Saturday with 3 weddings going on. Couldn't check in to 4pm. Then had to eat by 830pm, so had no dinner, fries in the bar. No room service after 10pm. No food or beverage available ANYWHERE ON THE PROPERTY from 11pm till 7am. No coffee, no soda, no nuts no candy, but they do give you cheap water... that's it. Nobody answers the front desk phone... NOBODY. Then go to the desk... and NOBODY. Not a single soul except other lost, hungry or thirsty, guests. NO ONE... except the nice Valet, who politely offered me half of his personal coffee from home. $1200k a night... and no coffee machine or snacks in the room... it's the absolute bare BARE minimum . NO EXTRA SERVICE. YOU'LL GET BETTER AT BEST WESTERN... seriously folks. I've stayed a lot of places and this WAS my favorite 20 years ago. IT IS NOW TERRIBLE. ABSOLUTELY TERRIBLE!

7.0 / 10.0

The view was stunning. But the empty bar from room and no hair dryer was a big minus.

We liked the view. Is stunning

The bar from room was empty, no hair dryer. Cmon, you are 5 stars hotel, 1000$/ night cost

5.0 / 10.0

Very average!

Location is great and breakfast and lunch were great

Overall experience was disappointing based on my previous Ritz experience and expectations.

3.0 / 10.0

Poor

Views

Wasn’t ready to open post Covid-19

9.0 / 10.0

Ubicación y vistas inigualables. Hotel recién renovado

Ubicación y el buen mantenimiento

Es bastante caro

5.0 / 10.0

Lindo lugar y hotel pero demasiado lleno

El hotel es muy lindo y el lugar también

estaba completamente lleno y la atención no fue la mejor, había demasiada gente en todos lados ya que además es muy grande. Al reservar por booking la atención fue peor y nos dieron habitaciones en lugares opuestos a pesar de pedir conectadas ya que tengo hijos pequeños Cuando pedí solución como había reservado por booking no me dieron opciones Y al pedir ayuda en booking tampoco se resolvió.

10.0 / 10.0

fantastico para fitness y tiempo familiar

las vistas y la tranquilidad.el desayuno es excelente 5 estrellas!

7.0 / 10.0

Super emplacement chambre très confortable personnel sympathique

La Clim était trop forte il faisait trop froid cela ne donnait pas envie de rester diner

FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at The Ritz-Carlton, Laguna Niguel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is The Ritz-Carlton, Laguna Niguel pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Laguna Niguel?

We found 4 amenities for this rental. This includes business facilities, shuttle available, golf course (within 2 mi), and concierge services.

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