Hampton Inn & Suites Valparaiso

Front desk staff was rude. Bedding was stained and ripped and had a smell to it we couldn’t use it. The pillows lost feathers every time you laid your head down and were flat once you laid your head on them, so we had to go out and buy blankets and pillows for our stay, VERY DISAPPOINTING! The toilet wasn’t fixed to the floor and moved every time. All the soaps in the shower were empty as well. Overall one of the worst hotels we’ve stayed in. We will not be using this hotel in the future.

Property was clean and well decorated

The pool area could have been cleaner.

The breakfast was excellent and the hotel was clean and upgraded well. The breakfast attendant on Sunday was amazing and went above and beyond to accommodate me and my children. Very friendly and welcoming.

Better mattresses maybe? I would say they weren't awful, just could use an upgrade.

Great breakfast. Very clean and updated. Great option compared to alternatives in the area. We had a group with both gluten and dairy sensitivities and they were able to accommodate both with the breakfast options.

Still under construction but it didn’t bother us any. Stayed a Saturday night and besides seeing the equipment and work zone there was no disruption or noise.

The property was clean and staff was very friendly

When booking I wasn’t told that they were doing extensive renovations on the property from 6 am to 6 pm and I was there on a weekend. The jackhammer ( or whatever was being used to extract the outside layer of concrete from the side of the building) was right outside my window on both Friday and Saturday. I went and said something to the front desk on Friday and they said “ Hopefully they will move before Saturday “ They didn’t and at 6 am the pounding started again. I was not offered another room on the other side or anything.

The hotel was fresh and new. Very clean and breakfast was excellent.

The hotel is under renovation. The parking is in a lot a quarter of a block from the hotel. There is no sign telling you that this is the driveway to enter. The lot is just broken pavement hard to drive on and near impossible to push a luggage cart on. The sidewalk to the hotel is also broken up and near impossible to push a cart on. No excuse for the condition of these temporary features.

Room was clean and pretty nice

Doing a lot of construction on it, didn't know ahead of time , couldn't find the entrance, all around not worth the cost of staying there, business center and stuff was closed

The breakfast and breakfast staff were excellent. The staff at breakfast went above and beyond to be helpful, friendly, and courteous. This positive impression left by the breakfast staff is a critical component to how guests feel overall about their stay. The breakfast selection is varied enough to meet the needs of our large family, including one member who requires gluten free options. That special diet family member eats from the choices of fresh fruit, gluten free boxed cereal, breakfast meat, fried potatoes, and juice. Two of my children and I personally love the make your own waffles the most. I also greatly aporeciate the always available onsite coffee.

Your retro colors and style choices for your renovation and new modern photos in the rooms seemingly replacing Valparaiso related photos make the rooms feel older, smaller, and less clean, instead of updated. We were staying this particular time for graduation weekend. The room was in the worst condition we have seen over the past four years. Your establishment would present a better impression by focusing on your location with in room photos of Valparaiso landmarks and Indiana Dunes related photos, blue and white colors not the harsh, stressful 60s oranges that have started to be more pervasive in your hotel color scheme. More people will feel relaxed with a blue color scheme than oranges, yellow, or greens.Additionally, the air conditioning is VERY loud.

No room service very poor breakfast changing my room due to maintenance

Breakfast was fine.

Construction. Was not on website at time I booked otherwise I wouldn't have paid $175 a night.

room was great

construction at this location was inconvenient for entering building and no breakfast. wouldn’t have been an issue if it was priced accordingly. full price and inconvenienced and no breakfast.

The breakfast was great! Patrick's interaction with the kids was exceptional! Beds were very comfortable.

The construction, but understand you need to go thru that to update the facility.

Bathtub wasn't draining very well while showing

We went out for Breakfast with our family since we were all there for a wedding.

I think everything was very good and the wedding was only 18 minutes away.

its in Valparaiso

it had a Septic smell 🤢To be fair there was a letter that stated their pipes were gonna be worked on the following day 🤔 the sheets had gross stains on them🤢

Staff was very helpful

Price was really high

It was easy to get find! close to everything. it was under renovation but was still clean and well maintained.

No room service

Very clean, friendly staff.

Breakfast was very bland. More selections would have been nice.

spacious clean nice room great breakfast

pool area was dirty alittle to pricey

The staff and breakfast

the rooms weren’t as clean as they could have been. things were a bit faulty.

location was required for wedding

run down, rooms need refresh. pool was cold and looked dirty. felt like it wasn’t updated since it was built. for the price, it needs a remodel.