Holiday Inn Express San Bernardino Colton by IHG

Convenient

Noise of the train

Hospitality

Nothing

The gentleman that took me in was extremely wonderful good customer service

Friendly staff, clean hotel, and an excellent breakfast.”

I found the price to be a bit high.”

Everything was clean

N/A

Súper good Everything good

Good

The breakfast was a great gesture, the location was good 8 minutes away from my event in general I was very satisfied. Staff was very nice.

The shower mechanism was a bit off so the water from the shower head had less pressure. But over all I was very satisfied. Staff was very helpful.

Very clean easy access

Water machine broke

Comfortable great staff and breakfast was great

The curtains in the rooms

Everything kept well up to date & kind helpful staff

The tvs are old at least have the option to watch Netflix/youtube

Very comfortable bed & excellent sheets & pillows. Breakfast probably best we have had in a hotel.

We only stayed one night

Close to the freeway

Everything was good

Very remote, clean, spacious, and well equipped

The room had a odd smell. Had to open the window to get some air

The staff was super helpful and friendly!

The property was clean and safe, but it is close to train tracks, all good though.

Love the breakfast!

Everything was great 👍

Everything

Breakfast was stale and reheated or reserved. Day Old Bagels and bread ect.ect.ect.

The front desk, staff professionalism and can be seen sneaking stuff out the building and calling you loco.

Very clean and comfortable. Staff was friendly and helpful.

Very noisy. Property is next to train tracks. I was constantly woken up to the sound of train engines and train horns. The walls are very thin. You could hear the people in the next room talking as well as the people walking and talking through the hallway.

Clean room. Good breakfast.

Excellent customer service. Kavin was super nice and helpful.

Facility was nice and clean. It had everything we needed for our short stay Location was perfect too

The only negative thing I have to say is that when it came to the breakfast, items were running out or low. We let the staff know but some items were not replaced while we were having breakfast. I'm not sure if they were after we left.

Okay so when I first saw it was right off the freeway I was skeptical 😂 BUT it’s nice y’all ! Theres vast Parking, and There’s a security guard patrolling the parking lot so it felt good knowing my car was also well taken care of. The room was nice and clean it just felt a bit small (granted it was my first time booking so I didn’t really know what to expect) I will be back very soon and will be booking with this hotel again !

The hotel manager was very rude and discriminating towards my wife and i. When we showed up our reservation had been paid up before hand. And when we went to pay the damage deposit he would not take my payment via digital wallet. I had explained to him it was stolen and was in the mail he still denied me and then canceled my reservation. I had explained to him I would have someone come and place the deposit on their card he then said we were not going to be allowed to stay at his hotel. And threatened to call the police on us if we did not leave know that we were their without a car and to check my wife into a treatment program. The hotel is a nice establishment but thee management and staff were very discriminating and very rude.

It was great. Very comfy. Even the pull out. The breakfast was fantastic.

The breakfast was good and everything looked clean and up to date

There a train that's goes by there what seemed at all hours of day and night . Couldn't sleep. Also the beds were hard . Not comfortable

Real Mexican breakfast dishes should be included

Signals in parking not visible

The staff is like none other. They remember you and greet you. the staff is so helpful.

Clean, comfy, great breakfast!

It was great!

Clean rooms and quiet. Was able to get a really good nights sleep.

Nothing, everything was great.

Clerk Andrew, very nice and helpful Breakfast set up, nice n neat, clean

I have staying here several times it is enjoyable.

I like everything except the fact my bedding was not changed through my four day stay . I was not sure if I had to ask for that, i was not informed about how that worked. I also had to call front desk for clean towels since they were not replaced through my stay at all .

Really good. Would prefer omelettes to be made with the yolk as well as the egg white.

There was a smoky smell from the air conditioning