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Hotel Indigo Asheville Downtown by IHG

Top rated by guests

Bedroom

Property building

Lobby or reception

Communal lounge/ TV room, Lobby or reception

Lobby or reception

8.7Excellent

(499 Ratings)

"The clean manicured outside. The rooms were exceptionally clean. The employees were amazing!! We truly don’t have one negative thing to say. We would have preferred continental breakfast in the morni..."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(499 Ratings)

Hotel in Historic Montford, NC

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Asheville, 5.5 miles from Biltmore Estate, Hotel Indigo Asheville Downtown by IHG has accommodations with a fitness center, private parking, a shared lounge and a restaurant.

Amenities at Hotel Indigo Asheville Downtown by IHG

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Map of Historic Montford, NC

city location on map

Nearby attractions

Asheville Pinball Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(499 Ratings)

"The clean manicured outside. The rooms were exceptionally clean. The employees were amazing!! We truly don’t have one negative thing to say. We would have preferred continental breakfast in the morni..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(499 Ratings)

Hotel in Historic Montford, NC

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Historic Montford, NC

city location on map

Nearby attractions

Asheville Pinball Museum

Available Rooms

About this hotel

Located in Asheville, 5.5 miles from Biltmore Estate, Hotel Indigo Asheville Downtown by IHG has accommodations with a fitness center, private parking, a shared lounge and a restaurant.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(499 Ratings)

100% verified reviews

9.0 / 10.0

Good hotel

Bed was comfortable, room was nicely updated, location was great to see a concert nearby. Coffee in the room was pretty good

Only option for parking is valet

10.0 / 10.0

We had an amazing time and we would definitely stay here again!

The clean manicured outside. The rooms were exceptionally clean. The employees were amazing!! We truly don’t have one negative thing to say. We would have preferred continental breakfast in the morning (before checking out).

The breakfast situation.

8.0 / 10.0

Expensive but good

Location was great and easy to get around downtown Asheville. We were delayed due to flights being cancelled but the desk automatically gave us a late checkout which we appreciate so much running on 3 hours of sleep. Room was awesome and super clean.

The price per night was very high compared to other places in the area. we only stayed 4 hours due to flight issues.

10.0 / 10.0

Fast service friendly employees and breakfast was great

So clean friendly close to our venue

I just loved everything about it!!

8.0 / 10.0

Nice downtown spot

The Lounge was nice and our room was big and clean

Bed was hard and the room doors slammed loudly. Booking.com booking stated "breakfast included " but it wasn't. We had to buy breakfast at the restaurant there...which was really disappointing and kind of expensive

10.0 / 10.0

A stay that exceeded all of my expectations.

We arrived later than expected. Check in was pleasant and concise but also informative. The bartender was very helpful with restaurant recommendations since it was a little late and the menu at the bar had run out of a few items-- not a big deal to me. The room was beautiful and the bed was so very comfortable. I skipped breakfast, but the atmosphere seemed lovely in the morning. All staff were very friendly, helpful and nice. What made the stay truly incredible was that they upgraded my standard king room to a king suite on the top floor. I was stunned by the room and the view, too! It made my stay feel very special. I will absolutely be back! I may even spring for the king suite next time!

There was only one thing I did not like--- I went out for a couple hours after settling in and when I got back to the hotel, the front desk agent did not greet me-- they were sitting on their phone. As someone like myself who has worked 10+ years in hotels, this is such a crucial detail to me. But this can be a tricky detail to instill at all front desks in hotels, so I do understand.

10.0 / 10.0

We had a wonderful stay in Asheville. Hotel Indigo was amazing and super convenient to our concert and downtown.

Clean and convenient

10.0 / 10.0

Great value. Beautiful room

Clean and comfortable. Great location

No complaints

10.0 / 10.0

Great stay to enjoy a weekend in Asheville.

Loved the view from the room, tub, pull out bed, steam gun/clothing iron.

9.0 / 10.0

I felt so cozy and at home at this hotel. I look forward to staying at more Hotel Indigos when we travel.

The room was beautiful, modern and very clean. This was my favorite hotel of our road trip.

The only parking was valet.

10.0 / 10.0

Comfortable, convenient, fun

Close to downtown

8.0 / 10.0

Great!

Staff were accommodating & friendly. They let me check in early & took the time to talk me through the sites in the area

10.0 / 10.0

Great hotel, great staff, great location

I stay here every time I come to Asheville. Staff are great, valet parking is efficient and reasonable. Rooms are modern, clean and comfortable. I have celiac and the restaurant staff took great care of me at breakfast making sone eggs and bacon separately for me. See you all next time!

Nothing

9.0 / 10.0

Great stay in Asheville

The best staff! Everyone was friendly and helpful and professional and seemed to really like their jobs!

The sink in the bathroom was a little small and a little too high for me.

10.0 / 10.0

Excellent location

We liked the location and the staff was very nice

We had an outside room close to interstate the morning traffic was a little loud

9.0 / 10.0

other than the absent hair dryer, it was perfect.

There was no hair dryer in the room

10.0 / 10.0

Loved this hotel

Everything 🤩

We loved everything

10.0 / 10.0

Very nice

Clean comfortable and good location

10.0 / 10.0

This was a very restfull retreat

Very clean and roomy. Modern and comfortable. Location was awesome for walking and near shopping and food!

We loved the property!

9.0 / 10.0

Overall was very good!

It was extremely close to the venue we were going to.

We had requested an early check-in well in advance of our stay. We got to the hotel and had to sit in the lobby and wait. The only parking is $30 a day by valet.

10.0 / 10.0

Great! Would stay again

The breakfast sandwich was more like an omelette between toast. And the potatoes were greasy and didn’t seem very breakfast like

Everything was great besides some of breakfast food

10.0 / 10.0

We will be back again.

It was very nice , clean, and in a very good area for the show we were attending. And access to great restaurants

Not a thing!

10.0 / 10.0

We had a wonderful stay and will definitely consider staying at the Hotel Indigo again.

Our room was very nice. We used the fitness room one day, had some nice equipment. Breakfast was very good and we had dinner at the bar one night. That was very good as well. We were visiting Asheville for 3 nights of concerts and the hotel location is right down the road from the concert venue.

There wasn’t anything we didn’t like about the property.

10.0 / 10.0

We had the BEST stay!

Beautiful view and such a friendly staff!

8.0 / 10.0

Very nice

Michael at the front desk was exceptional!

10.0 / 10.0

Will definitely book there again!!

The room was large and the bed was very comfortable!

10.0 / 10.0

Our second visit — we’ll be back!

Location, value, conveniences

The coffee was not great :(

8.0 / 10.0

Excellent location and great overall experience.

Helpful and courteous staff contribute to a relaxed and enjoyable experience.

9.0 / 10.0

Quick overnight trip

The room was very spacious. The bed was so incredibly comfortable. We slept like babies. We were able to walk to anywhere downtown which was great. Very pet friendly as well.

Only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

8.0 / 10.0

We really enjoyed our stay

Walkable distance to town. Valet option. Room was very nice with a great view and was very quiet. Staff was friendly and everyone greeted us with a hello and a smile. We took the hilarious ghosted bus tour, visited Biltmore, hiked the Graveyard Fields and Falls, visited NC Arboretum and the must see Omni Grove Park Inn where we saw a bear! Thank you for the wonderful southern hospitality experience!

Our beds were made one day but the trash wasn't removed and towels were not replenished. Following day no service done at all. A more welcoming bar or lounge layout would have been nice. Oh and a pool. Lol.

8.0 / 10.0

In general the hotel was nice and we enjoyed, the downside was the mosquitoes.

The room was comfortable although the sofa bed was not so comfortable. We had an issue with lots of mosquitoes that bit us throughout the night, this was VERY uncomfortable. I mentioned this in the morning to the receptionist.

Bit by mosquitoes or bugs during the night.

10.0 / 10.0

My wife enjoyed the surprise trip

Nice rooms

Can’t say

9.0 / 10.0

It was great!

Loved the front desk clerk. She was so friendly and full of information.

Traffic on the highway noisy, but theres nothing you can do about that.

9.0 / 10.0

Great location, comfortable room, friendly staff.

Efficient reception, staff quickly addressed needs.

10.0 / 10.0

Great hotel, great location. Would stay again if we come back to the area

Clean, close to venue we were going to.

Nothing

5.0 / 10.0

I understand we have to pay for things but there was nothing there that made me feel like it was a home away from home.

The room was beautiful

No water in the rooms, nickel and dime you on everything, no coffee downstairs, only had valet parking

10.0 / 10.0

Lovely hotel, lovely city.

The location and quality of place was perfect. Walking distance to all downtown amenities.

9.0 / 10.0

Loved it thanks

Location- staff

8.0 / 10.0

Nice hotel, really friendy staff

Booking.com search

Everything was good except no microwave in room

1.0 / 10.0

Went twice I never got compensated and fix the hot water problem and get new staff

Nothing my husband and I stayed not once but we decided to give it a second try even though it was a 4 hour drive to straight disappointment

The staff ignoring the issue the manager avoiding any issue