Holiday Inn Express Hotel & Suites Louisville East by IHG
Top rated by guests





8.9Excellent
(139 Ratings)
"Front desk staff was fabulous on all shifts! Loved the breakfast! There were lots of choices and a great selection!"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Ideally set in the Louisville East district of Louisville, Holiday Inn Express Hotel & Suites Louisville East by IHG is located 12 miles from Louisville Mega Cavern, 13 miles from Louisville Zoo and 14 miles from Louisville Slugger Field.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(139 Ratings)
"Front desk staff was fabulous on all shifts! Loved the breakfast! There were lots of choices and a great selection!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Front desk staff was fabulous on all shifts! Loved the breakfast! There were lots of choices and a great selection!
Gym was smaller but the pool was heated with a large hot tub. So just shifted to a pool workout.
10.0 / 10.0
Breakfast was great. Location, pricing was perfect!
Not one negative thing to mention Everything was great!!
10.0 / 10.0
The room was large and clean, good location, friendly staff.
No bacon for breakfast, lol.
9.0 / 10.0
Spacious room and bathroom. Appreciated the towels and t.v. listing.
The shower curtain was really too small. It would benefit your hotel as well as your customers to have a larger one that would stay closed.
10.0 / 10.0
Check in person was nice. Rooms were very clean. Breakfast was great.
5.0 / 10.0
Pool
5.0 / 10.0
Beds and pillows were great
The shower head and the staff/ rules of the lobby area. Was hanging with baseball team and watching tv and was told lobby closed at 11.
8.0 / 10.0
Good breakfast (eggs, sausage, potatoes), pool and spa were usually empty, room was large with a good seating area, good restaurants nearby
Clothes dryer makes a lot of noise -- needs repair
10.0 / 10.0
My friend got sick in the room and the staff was very accommodating to get it cleaned up right away. Amazing staff and clean facilities!
10.0 / 10.0
It was delightful the location was perfect
My room floors felt damp
9.0 / 10.0
Clean, nice layout.
There wasn’t anything.
9.0 / 10.0
Everything
Nothing
10.0 / 10.0
Excellent breakfast. Liked having a hot tub.
Pool needed some attention. Water was a little cloudy.
8.0 / 10.0
Great area
Beds are a little bit taller than what I am used to
10.0 / 10.0
Breakfast was amazing, turkey sausages, biscuits and gravy was so good, they had omelette options, staff was friendly and helpful, it was very clean. Pool was clean and perfect temperature, hot tub was great. All around a great visit.
4.0 / 10.0
I thought the breakfast was awesome, they offered a lot of options which is great for grandkids because they can be picky
The fact the my wife got up in the middle of the night and was bit by a bed bug, she killed it, woke me up I went downstairs and told the front desk and his answer to me was well you will have to tell a manager in the morning! So we had to stay in that room, I went downstairs the next Morning and told the Manager and she switched out room, told me she cannot compensate me because I booked through you guys, did not offer and extra stay, she instead said sign up for our reward program and I can give you points, I did it in hopes that it would a least give us a night somewhere but nope, 250 points and 20 more stays and we can get a free night! It does not even begin to cover the mental suffering my wife had to endure. She already has an anxiety disorder and to know that we paid money we worked for to stay at a nice place and this is all we got out of it. Not to book through booking.com because you guys are a third party and if you would have paid directly to us we could give you some money back. I almost got up the next morning and shouted through the entire hotel it had bed begs but I kept my composure but it is just sad to know that we could not get more out of this. My granddaughter also got bit. It just really sucked to be done this way!
7.0 / 10.0
Location
Not good parking if hauling a trailer with SUV’s
4.0 / 10.0
The breakfast was excellent very hot fresh plentiful
Access use of the hot tub and pool. Very full with children as my husband has a surgical procedure could not use facility management was not accommodating.
9.0 / 10.0
Great location! Price was reasonable. Staff was pleasant and helpful.
NA
9.0 / 10.0
We enjoyed the pool and hot tub. Room was clean and comfortable.
10.0 / 10.0
Friendly Staff, clean rooms, and great breakfast options.
Not enough Handicap parking.
6.0 / 10.0
Breakfast was typical hotel breakfast. The water pressure in the shower was excellent. The cleaning staff tended to our needs. They do offer dove soap & lotion in the room, but did seem watered down.
The exhaust fan in the room didn't work, also had chipping paint in the room. The pool was ice cold; hot tub had broken tile on the steps leading into the hot tub. The bathroom needed a A/C vent in it, was stuffy. Also, the toilet flushed quite frequently by itself randomly all hours of our stay. The hotel is showing its age, needs some TLC to update it.
9.0 / 10.0
5th time staying here, it’s my go to hotel while in Louisville. Beds are comfortable, it’s always clean, and the staff are so friendly.
10.0 / 10.0
Clean, comfortable beds and pillows
Can’t think of anything
9.0 / 10.0
The people at the front desk are very sweet and kind. The place feels down to earth and relaxing. I went on thanksgiving 2023 and had zero complications. When we arrived I found I had accidentally opted for a handicapped room, which was on another floor, and they went above and beyond to get me a room by the rest of my family.
I enjoyed my stay 100%. There wasn’t anything I can list here that would be something I didn’t like
10.0 / 10.0
Location
Nothing
10.0 / 10.0
They did amazing with my kids
Didn’t clean room while we was there
10.0 / 10.0
Really nice hotel and rooms
The price was a bit expensive but I guess it’s on par with everywhere else for the price range.
10.0 / 10.0
The staff was incredible! From the time we stepped in the door to a very warm "Welcome" every single staff person we encountered was so warm, welcoming and helpful. They were so friendly! You could tell that they are proud of the property and enjoy their jobs.
I have no complaints. Everything was just right.
9.0 / 10.0
It was ok, just like every other hotel breakfast
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Hotel & Suites Louisville East by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Hotel & Suites Louisville East by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Louisville East by IHG?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
