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Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Located 30 minutes from Sacramento International Airport and 20 minutes from downtown Sacramento, this smoke-free hotel provides a hot breakfast daily and an on-site gym.
Amenities at Holiday Inn Express Elk Grove West I-5 by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located 30 minutes from Sacramento International Airport and 20 minutes from downtown Sacramento, this smoke-free hotel provides a hot breakfast daily and an on-site gym.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.5 / 10.0
Good(150 Ratings)
100% verified reviews
9.0 / 10.0
With the exception of the toilet, I would give this hotel five stars.
Breakfast was excellent, staff laying out the food was very friendly and pleasant, and the food selection was good and plentiful, they never ran out of anything.
The toilet in my room was awful; it was too low. I almost fell the first time I used it. It was a long drop, maybe it's because I'm a senior that it appeared to be so low. I had to turn sideways and hold on to the edge of the sink as I went down and came up to protect myself from falling.
8.0 / 10.0
This hotel is old but always a great place to stay
Safe and clean
This hotel has exceptional employees however I will not use booking.com anymore because they did not follow thru in a cancellation for me
7.0 / 10.0
Nice, basic accommodations with friendly staff
Large and comfortable room. The staff were so friendly and agreed to a late check out for us. Breakfast was pretty basic, but at least it was something to get started. There's a great coffee shop right across the parking lot which was very convenient. Shower wasn't totally spotless, but it was acceptable. We were there less than 24 hours, but it met our needs (2 ladies traveling together).
It felt old and dated. Nothing was a problem, just looked a bit old and could use some remodeling.
7.0 / 10.0
It was convenient but not work the price
Tv was broken, sheets were not clean
7.0 / 10.0
Not a Family Hotel
It was a place to sleep. I think they need to improve the cleanliness of the hotel.
The carpet was worn, and it showed with it coming up. In the bathroom, the caulking around the tub was missing and starting to mold. There were trash piles out back taking up parking spaces, which limited parking. There were rats in the pile of trash out back. Would I stay there again? No. Was it horrible? No. The breakfast was ok but limited. There was a smoke smell in the lobby.
5.0 / 10.0
Okay, but nothing to write home about.
Location was great, just off of Interstate 5. Rooms on the east side (odd numbers) are quieter than the others.
The place is dated, compared to other Holiday Inn Express. No remote checkout was particularly disappointing.
10.0 / 10.0
Short and sweet.
Well maintained
The key machine was hit and miss. We had to get the keys two times
8.0 / 10.0
Would go again depending on price.
The beds were super comfy. The free breakfast had a good selection. It was near gas stations and fast food.
I got charged an extra 70 dollars than what I was quoted. One of the guys up front would not help me make a reservation to stay an additional night.
10.0 / 10.0
We will be back.
They were polite and accommodating. Made the stay pleasurable. The continental breakfast was good. Nice place to stay.
Nothing, everything was comfortable.
4.0 / 10.0
I had thought Holiday Inn Express would be a reliable stay, but this one was disappointing.
The oatmeal, and the cinnamon available with it. My husband liked the cinnamon rolls - lots of cinnamon, not too much frosting - perfect for him. We arrived Saturday and Antwon on Front Desk duty was helpful. We also liked the responsiveness of Mike, the maintenance man Monday morning. He spoke English clearly and could understand our issues, and he could respond to them. After the previous day's experience, this was noteworthy. He was HELPFUL!
Communication was TERRIBLE!! All day and evening Sunday the front desk clerk could not help. There was a significant language barrier problem. Sunday afternoon the clerk on duty told my husband to see the manager Monday when he complained about the air conditioning. The clerk said could do nothing. Sunday evening my husband complained again about the air conditioning to a different clerk. In response the clerk Sunday evening gave him two new key cards to our room. He apparently had no idea what was being asked. He did offer us a different room, but we were too tired to do that by that time (about 9:30 pm). Our first morning the oven was not working, so we made do, but were disappointed, especially my husband. Because the oven wasn't working the first morning, we arranged to go out the second morning for breakfast with a local family member. That cost about $100. Later that day (Monday) the manager, Sophie, told us she had come in Sunday afternoon to ensure the oven was fixed. We were NOT TOLD that the oven had been fixed until we saw Sophie in the afternoon after we had gone out for breakfast. I wrote out 4 pages of problems we had encountered, took pictures of my writing, gave the original to Sophie and agreed to a potential one-night refund. Sophie stipulated that I had to go through Booking.com to get it. That did not exactly make sense to me, but I did not argue about that. Booking.com verified her statement. Mike, the maintenance man told us that the gals that clean the rooms don't tell him about the problems they see in the rooms, seemingly due to language barrier issues. I think Sophie said employees speak 5 different languages. I made a suggestion to help with this challenge.
1.0 / 10.0
Don’t stay here.
Quite
We asked for towels at the front desk because there was not enough towels in the room for the people that was staying there. The dispensers to the shampoo and body wash was empty. Went to go ask for towels and the guy up front said there was no more towels they were washing so we asked to give us something and he gave us beach towels. Breakfast was OK pancake maker was broken not enough food coming out always empty at the end of the day the keys card stop working.
6.0 / 10.0
Comfortable for short stay while on road trip.
Beds were comfortable, breakfast was good, staff was friendly and helpful. Close to shopping and gas stations.
Very small pool and the hot tub was taped off with caution tape.
5.0 / 10.0
Probably wouldn’t stay here again but the staff was great
Affordable and great location. Breakfast was good
The facilities need upgrades and remodeling. Furniture was worn and viable spiders in stairwells
5.0 / 10.0
All around was ok.
Location and the beds were great. Also the breakfast was very good.
No hot water for showers. Drains did not drain.
10.0 / 10.0
Decent price, nice place.
It was conveniently located near our friends and the various activities we did.
It would have been nice if the pool had a covering over it. A little shade that is.
8.0 / 10.0
Over all very good
Very good breakfast
Fix restroom door on ground floor got locked in
1.0 / 10.0
Poor
Free breakfast was nice
Cold shower water, pool was closed I wrote and callled to speak with manager and got no response. I want a refund!
10.0 / 10.0
Great place !
Everting! Staff was very friendly and very accommodating!
8.0 / 10.0
Great location
Front desk clerk was helpful!!
Breakfast
5.0 / 10.0
good stay
room was clean , great location
hot tub was cold, had to come down from our room to see if it was working , front desk staff at night said via phone(lol)
Me : is the hot tub open
night staff: I dont know
Me: is there someone that can check that
Nightstaff: No, Im the only one here , but you can check it out
Me: ok thanks
4.0 / 10.0
I expected better room service during my stay.
Location was good and the staff was friendly.
I had to request to have my room serviced and had to physically go to the front desk to get towels after waiting 45 minutes for them to be delivered once I called because housekeeping did not put them in my room.
10.0 / 10.0
very spacious and comfortable room
The room was very spacious probably the most spacious that I have stayed! Great roll in shower 
The bed was about 4 inches too high for an easy transfer from my wheelchair. So transferring to the bed was hard
9.0 / 10.0
Very pleasant
Breakfast was excellent
7.0 / 10.0
Good
close to the freeway
smell like weed to much noise room was dirty and I found someone else sock in the bed shower was dirty somebody hair all over the walls and floor and shower drain
3.0 / 10.0
Will not recommend.
Easy exit door aside to avoid dirty elevator and smelly hallways.
Smelly hallway and elevator and room
Dirty carpet and floors (in rooms and hallways)
Elevator in the morning was never clean
Room was not cleaned every day (we stayed 7nights with kids) and when we asked they said it was usual. Never stayed at a hotel where beds weren’t done every single day/trashs emptied and towels changed….
4.0 / 10.0
Miserable
This hotel used to be the best in the area..it has certainly changed. It is not worth the value that was billed. It needs upgrading for the monies asked.
8.0 / 10.0
Very good
the breakfast was so good!! I wanted to go back for more. A sofa bed was also there which took me by surprised because it wasn't mentioned, super glad it came with it though! Staff was very friendly!
It smelled like cigarettes on my floor even though it said no-smoking :(( Also the elevator looked a bit dated but its alright.
7.0 / 10.0
disappointing
clean
not enough towels, no spare blankets and after we requested additional towels they were removed the next morning.
4.0 / 10.0
Manager kind of rude
location. front desk.
the room most the bathroom I had booked with bath tub and when I got to the room no bath tub
4.0 / 10.0
uncomfortable and let down
clean breakfast area and warm food.
I paid for a suite upgrade only to get to the room and it was handicapped accessible. no closet everything was low to the grown and it was 11 pm after a long drive we had brought our stuff up. the toilet cycled all night putting more water in and stopping putting more water in then stopping. for the additional $40 I paid to upgrade I was let way down. i probably will never stay at any of their locations in the future.
10.0 / 10.0
home away from home! was sad when i finally had to leave!
excellent location, breakfast was delicious, room was beautiful and clean!
8.0 / 10.0
Very good
nice quality rooms
price did not match what booking.com said. payed at the property and it’s was $230 vs the $204 booking.com has said it was including taxes
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Elk Grove West I-5 by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Elk Grove West I-5 by IHG. Enjoy the water!
Is Holiday Inn Express Elk Grove West I-5 by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Elk Grove West I-5 by IHG?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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