Hilton Garden Inn Arcadia/Pasadena Area
Top rated by guests





8.0Excellent
(133 Ratings)
"environment was excellant"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Providing a variety of exceptional amenities, including in-room MP3 compatible radios and an on-site restaurant, this Arcadia hotel is situated near local attractions, including the Santa Anita Race Track.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
Top rated by guests
8.0Excellent
(133 Ratings)
"environment was excellant"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
environment was excellant
nothing
7.0 / 10.0
Nice location
8.0 / 10.0
Staff was nice, location was great, parking is good.
The room was clean, the bathroom seemed clean until you took a shower.
The drain is covered by a metal plate and when I got in to take a shower I noticed that the water was not draining. I turned off the water and moved the plate, to my surprise there was a ball of hair!! I have no idea when was the last time that drain got cleaned, I had to clean it myself so the water would drain and it was not a pleasant activity.
There was long hair and short ones that looked like the aftermath of a shave. This was not ours, we stayed one night, ONE SHOWER and that hair was probably from many different people. There was brown, black, and blonde hair. Definitely the worse I’ve ever see.
8.0 / 10.0
Breakfast was good. Bed was comfortable.
Our room never got made up. They said they alternate cleaning days for the rooms...we were there two days and never got the beds made, etc. When I called the front desk, they brought up towels and coffee...but they said it was too late to make the beds
10.0 / 10.0
The food was very good, staff friendly and helpful. Free parking.
10.0 / 10.0
Friendly staff and very clean. The cookies were amazing too!
N/A
5.0 / 10.0
Breakfast was good (ala carte) . Room was clean.
Bathroom could have had more counter space for toiletries. Nowhere to hang towels.
6.0 / 10.0
Location was excellent near downtown, parks and shopping mall.
My room could have been much better. I arrived at 4pm on a Wednesday where the parking lot was more than half empty. Thinking I’d get a respectable room but instead my partner and I were placed down the hall to the last room by the ice machine and laundry room. In past experience only people who are going to have day drinking and/in room celebrations appreciate the ice machine being so close. It was loud and not to mention somebody decided to wash their clothes after midnight. Not a fun stay at all. Very disappointing.
10.0 / 10.0
The staff, and delicious food. it is a great place to stay
nothing
5.0 / 10.0
It's conveniently located.
The lack of customer service.
5.0 / 10.0
overall good clean facility, guy at Front desk could use a Personality though.....; (
see above
4.0 / 10.0
Too expensive
No freezer in fridge. Difficult communication with maid service. Torn dirty carpet.
7.0 / 10.0
The staff was very friendly and room serviced my needs. The facility location was fine and the community areas were comfortable and nicely designed.
The ac unit was very noisy when cycling on and off. The jacuzzi was warm, not hot, and there was no accessible heat adjustment controls for us or the counter staff to raise the water temperature.
8.0 / 10.0
Location and the ambiance. Very clean and easy entry.
Parking coming in later at night. Fills up quickly.
9.0 / 10.0
This was an exceptionally difficult stay. Due to the catastrophic fires, there were lots of evacuees, our hearts go out to them, and the entire community.
Staff at this property did an excellent job in ensuring everyone was cared for.
The beds need to be upgraded. Difficult to sleep on.
10.0 / 10.0
My sister and my mother had breakfast and they loved it. I had some waffles and a sandwich which was in my opinion the best breakfast sandwich I have had. The room was clean and so was the other areas of the facility including the pool and the parking lot.
The only thing I did not like was some guest down the hall where smoking some bud which is ok because I do too just not on private property and with children in the room. No harm done at all.
1.0 / 10.0
They had a bad blood on the first floor they moved us three rooms in less than 24 hours when they moved into the second floor they did not have cars to do to the homeless people stealing their car they overcharged as close to $4,000 and they've been sending that to different departments and refusing to refund our money higher an attorney in Indiana process hopefully not a lawsuit
The part that they overcharged us after we checked out 3 days later they put a hold on my husband's card or post 1,900 and they refuse to refund their money
1.0 / 10.0
N/A
My room was dirty shower bathtub and bedsheet were all dirty
8.0 / 10.0
The staff were very friendly and it was a good location for Monrovia.
5.0 / 10.0
Location
Property worn down
10.0 / 10.0
Nice stuff. Good breakfasts
7.0 / 10.0
it was a good location and it was clean.
My room was on the 3rd floor. I dealt with noisy people above me for hours every night and in the morning . There was a lot of banging noise and every morning someone would start their car up really loud. Also the shower head in my room dripped constantly no matter which way I turned it. Should of complained but I didn’t want to cause a scene But if I decide to stay there again I definitely will. If they would of asked me when I checked out how my stay was then I would of told the management then. Not really a bad place to stay. Just for the few things I experienced. 
10.0 / 10.0
pool and jacuzzi and the foyer is pretty
that the dining room for breakfast did not have trays!
1.0 / 10.0
It was in the location we wanted. The man working the desk when we checked out was helpful and pleasant.
The lady working the desk when we checked in was not informative or pleasant. The carpets in room were dirty, bed super uncomfortable, toilet and shower were clogged and there was no light cover in bathroom ceiling light. No parking as there was construction, which was not disclosed at booking. The area where our room was also was in construction zone and not the cleanest.
8.0 / 10.0
location was good. parking was a little difficult with construction
construction work but know it’s needed
5.0 / 10.0
I would have appreciated more complimentary items beyond just coffee.
I did not like seeing the 1/2 ripped up room under construction on my way to my room. Depressing!
5.0 / 10.0
The location was great, the staff were perfectly polite and helpful and friendly.
There was construction all day and we left a day early, since we couldn’t work or rest in our room. Had we known, we might have chosen a different hotel.
7.0 / 10.0
We have stayed here before. The rooms are nicely appointed, and location to the racetrack and restaurants is perfect.
Did not like getting notified the day before arrival that there would be construction going on. This of course, after the free cancellation deadline. Yes, I would have chosen another hotel. Having to park in the rear, makeshift broken ramps and no real accommodation for handicap. Access to breakfast and lobby were not ideal. If it hadn't been for the construction, I would have rated everything higher. Too bad, because normally it's awesome. Upgrading has to happen, but charging full price for inconvenience of parking and getting around in hotel, well, there should have been a discount.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Arcadia/Pasadena Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Arcadia/Pasadena Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Arcadia/Pasadena Area?
We found 1 amenities for this rental. This includes , and business facilities.
