Candlewood Suites Indianapolis Northeast by IHG





7.0Good
(441 Ratings)
"The layout of the room and the jacuzzi"
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Conveniently located by Interstates 69 and 465, this all-suite Castleton hotel is 13 miles from the Indianapolis city center. A kitchenette is included in every suite at this hotel that features an on-site convenience store.
Business facilities
Golf course (within 2 mi)
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7.0Good
(441 Ratings)
"The layout of the room and the jacuzzi"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The layout of the room and the jacuzzi
I liked everything about the property
9.0 / 10.0
Convenient location
Litter outside the front of the building and in the hallway.
1.0 / 10.0
The kitchen in the room and close to where we were needing.
We found a bed bug, let the front desk know and they didn’t do much about it.
8.0 / 10.0
The staff was really nice
And the room was excellent
The pool was closed due to animals destroying the pool area
5.0 / 10.0
I enjoyed the room it was spacious it accommodated my family perfectly. The rooms seemed clean and comfortable. The staff was nice and helpful.
I didn’t enjoy the “queen” bed seemed more like a double. They don’t offer breakfast and the pool was still unavailable. We used this hotel back in February of this year and it wasn’t available then either. With the price it felt over priced without breakfast or a working pool/hot tub. They also use 2 key cards one for the room door and one for the entrance doors from the outside of the building which I felt was an inconvenience because u need to juggle 2 cards instead of just one.
10.0 / 10.0
Joe is an exceptional staff member. He remembers us when we come in, he is very friendly and accommodating. Love seeing him and talking with him whenever we stay!!!
The lower level has a very strong smell that is almost off-putting, the lady at the front desk told us it was the air freshener.
10.0 / 10.0
It was very clean & the staff were so helpful & kind
The tv don’t work out first night but wasn’t too bad
7.0 / 10.0
Didn’t have breakfast
8.0 / 10.0
Front desk staff was great.
Couldn't tell if we were in a renovated room or not.
10.0 / 10.0
All the amenities and snack store.
The water did change really cold then really hot every time we showered.
6.0 / 10.0
Closer to shopping area
The floor is dirty, they need to map
10.0 / 10.0
Clean spacious rooms. Friendly staff
N/A
7.0 / 10.0
There was no breakfast. The hotel offers food and drink that you can purchase. The room was mostly clean. The location was good because we went to a concert in Noblesville and are from Indianapolis.
The air filters in the room were filthy. Since these are non smoking rooms, outside access on the higher floors would have been nice.
10.0 / 10.0
It’s was clean and the people are always professional and humble
N/A
8.0 / 10.0
I could not get the TV to work. Told the front desk about it. Also the toilet tank would not refill on it's own. I had to take the lid off and move the flow so the water would refill the tank. Told the front desk but nothing happened.
10.0 / 10.0
It’s all worth it every time
No complaints
6.0 / 10.0
Met our requested need for the accommodation.
Entrance, safety in the evening didn't feel great
1.0 / 10.0
The pool was clean
Our first room had mold on the bed. Even though they gave us another room. It still felt dirty
10.0 / 10.0
The room was Beautiful
N/A
7.0 / 10.0
I liked the location of the property. The room was spacious and fully equipped. Loved the suite room with the door and the kitchen. The staff was accommodating with issues regarding the pool.
when I visited the pool was down due to remodeling which wasn’t disclosed prior to booking and that is one of the reason why I chose this hotel. Booking confirmation said the hotel was under construction but all amenities would be fully accessible. (however the staff accommodated us by allowing us to swim at the hotel next door. It was just a minor inconvience)
1.0 / 10.0
I like the area it was very convenient for me and my family
The fire alarm was going off at 3 am for almost 40 mins waking and scaring my children, one of the tvs didn’t work, the water was off for 5+ hours , the ac don’t work had to buy fans to keep cool. We will never come back
2.0 / 10.0
Entrance handicap door. Hot water in bathroom.
Smell in bathroom. Shower leaks water onto floor. Pool and hot tub closed but told in email that they were open. Bed caused sweating while sleeping. No breakfast. Two bath towels for 2 people for 3 nights. Noisy air conditioner. Gnats in sink.
6.0 / 10.0
The front desk clerk was exceptionally sweet
The room layout was not good, beds are right up against the walls
8.0 / 10.0
I liked that IHG is investing in the property to upgrade it.
There is a lot of construction yet to be completed.
8.0 / 10.0
Clean room, kitchenette with dishes a plus. Had issues with TV but front desk guy helped. Spacious room nice bathroom. Staff was great, longer wait for check in than I expected. Overall nice stay has stayed a few times before when I come home to visit.
The bed was too soft for us. My body ached when I got out of it.
10.0 / 10.0
The room was very nice and clean. The location was perfect for us as we wanted to visit a few attractions in the immediate vicinity. What really impressed us was how friendly the staff was. The young miss who checked us in was very polite and offered a lot of information about the hotel and some of the surrounding businesses. The gentleman who checked us out the next day was very personable and friendly. Both employees really took their job seriously, which you don't always see in this realm of employment. We'd definitely stay at this location again because of how helpful and friendly the staff were.
Our room smelled like cigarette smoke a little. I think since we were on the first floor and close to the main entrance, some of the smoke from outside was getting into our room. I only noticed it when we first entered the room and quickly became used to it after a few minutes. It didn't cause any agitation (my wife and I are sensitive to cigarette smoke), so that indicates how little there was in there, but it was noticeable at first.
6.0 / 10.0
Being able
To travel with our dog and having a handicapped room
3.0 / 10.0
The staff was very cooperative and tried to help
The room smelled badly, and the hotel felt shady. The person in charge tried to help, but he was not able to help because there was no room available.
7.0 / 10.0
The staff was amazing
It's been a month and I still haven't received my $75 deposited back
4.0 / 10.0
It was a very nice place to stay well kept really decent size room for the price paid
My neighbor was absolutely rude. It was 2 o’clock in the morning. He had his TV blaring. We had no thermostat in our room so we couldn’t control the air conditioning and the Wi-Fi didn’t work.
6.0 / 10.0
Kitchenette
Low staff… got there and I was waiting in line with 2 others… no one was at the front desk. Also walls are thin
6.0 / 10.0
Comfortable bed.
Side door of hotel was missing the door handle, had to open it by grabbing the entire locking mechanism on the outside. Room 208, bathroom towel rod was falling off the wall and after my shower, the water didn't go down and hair came up from the drain. I notified the attendant but he didn't seem concerned but acknowledged it. Unsure if he will contact maintenance.
3.0 / 10.0
It was nice and different
I had a roach in my room
10.0 / 10.0
Construction
10.0 / 10.0
Everything was good . They were able to give me a top floor room as requested.
The parking lot spaces are too close . Very little room to open car doors without hitting car next to you .
3.0 / 10.0
The staff was great but the hotel is in serious disrepair. It is under construction which is good but makes it even harder to enjoy the space
We were moved to a top floor room to get away from a noisy upstairs neighbor and we were told it was a more updated room and it was but it had already been ruined by guests and was in rough shape (counters had a hardened substancelike glue, the room floors were dirty, couldn't get a/c to be cool enough. Broken drawer handles. No dishwashing liquid to clean the one spoon so I washed it with water, TV would work and then not work, there were no blankets for curling up on the couch
5.0 / 10.0
THe staff was all very nice and helpful. The manager was great too!
The staff was extremely nice but the hotel itself was in rough shape. Our couch had weird stains all over it, the nightstand looked like it had old water damage and was all warped and the caulking in the bathroom was all moldy. You could tell that some cleaned it before we came it, and it wasn’t “dirty” just very old and dingy.
2.0 / 10.0
They seemed to be undergoing some minor upgrades. Hoping the next guests have a better experience.
Upon entering our room, my wife went to the front desk and asked for extra wash cloths, so she could actually clean the floors of the bathroom, which hadn't been mopped in quite a while. The staff at the front desk didn't react to her statement, just gave her a couple wash cloths.
The white wash cloths were black when she was done, and my shoes still stuck to the floor when I walked on it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Candlewood Suites Indianapolis Northeast by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Indianapolis Northeast by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Indianapolis Northeast by IHG?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
