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Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Holiday Inn Express Glenwood Springs Aspen Area by IHG is offering accommodations in Glenwood Springs. This 2-star hotel offers a 24-hour front desk, a business center and free WiFi.
Amenities at Holiday Inn Express Glenwood Springs Aspen Area by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Holiday Inn Express Glenwood Springs Aspen Area by IHG is offering accommodations in Glenwood Springs. This 2-star hotel offers a 24-hour front desk, a business center and free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Ski in / Ski out
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.0 / 10.0
Excellent(89 Ratings)
100% verified reviews
10.0 / 10.0
Location was in a good place
At no fault to the hotel, we had to cancel do to a water main break, and no water.
2.0 / 10.0
Bring your own TP!
Comfortable beds.
No toilet paper. Loud A/C unit. Water main break caused us to have to go elsewhere. The manager was quite rude when we made complaints about the lack of toilet paper and no plain creamer for the mediocre coffee. Breakfast was minimal. We were discounted $50 plus tax after we left. I wouldn't recommend this hotel.
10.0 / 10.0
It was spacious and welcoming we felt safe and comfortable
Friendly staff great breakfast
All good no complaints
9.0 / 10.0
Nice location and updated facilities.
Breakfast and room
Ice maker on floor three and laundry on floor two, and size of breakfast seating area very small for number of guests using it.
6.0 / 10.0
Decent
Great Location. Less traffic area. Staff was very nice. Room was good sized. Bath products were good. Breakfast was good.
I had to push my door hard to close it, it wouldn't close on its own. Trying to figure out how work the remote with the TV was worse than college algebra 🤣. Price for hotel was a little high for my liking but it is a tourist area.
9.0 / 10.0
Well located hotel with comfortable room and friendly staff.
Good sized quiet room, comfortable bed, facilities including coffee machine, with a fridge and modern bathroom. The hotel had a pool with spa bath which we enjoyed. The hotel location was close to the Colorado river.
N/A
9.0 / 10.0
Good pet friendly hotel, within walking distance from downtown area.
Breakfast was good, coffee was hot and plentiful. Room was good and bed was comfortable. Check-in was excellent and so was check out. We had a pet and could easily walk outside the hotel with plenty of pet friendly areas. We would stay here again.
I didn't like the fact the sink is outside of the bathroom. There should be a small sink in the backroom to wash your hands.
8.0 / 10.0
It was just fine for my business trip.
Breakfast was good, staff helpful and friendly.
Iron mount was too close to the closet ceiling to get it out easily. I got it out but it looked like others had had trouble. Just a construction defect that showed not enough care was taken. A bit noisy before midnight.
1.0 / 10.0
Poorly maintained, unclean, and mismanaged—our stay was extremely disappointing.
Location close to most main attractions in Glenwood.
I was very dissatisfied with our recent stay at this location. From the moment we arrived, it was clear that maintenance and guest comfort are not priorities at this hotel. The bathroom sink in our room was completely backed up and wouldn’t drain, and the shower curtain was not water-tight, allowing water to run freely onto the floor. Judging by the visible water stains leaking out from under multiple room doors into the hallway, this seems to be a recurring issue throughout the building.
Our breakfast experience was equally disappointing. We arrived at 9:30 AM, well before the posted 10:00 AM closing time, only to be turned away and told breakfast was over. When we pointed out the sign, the manager, Leonardo, dismissively told us it was outdated. No apology or alternative offered.
While sitting in the lobby, we witnessed water start leaking from the ceiling, raining down on another guest trying to enjoy their morning. I actually have a video of this—it was shocking and honestly unsafe.
I also attempted to use the laundry facilities, only to find one washer and one dryer. The washing machine was in terrible condition—literally falling apart, shaking violently, and clearly not fit for use.
To top it all off, the pool was closed for maintenance, which wasn’t communicated to us in advance.
Overall, the hotel feels neglected and poorly managed. It’s clear they’re more focused on collecting money than maintaining the property or ensuring a quality guest experience. I won’t be staying here again and would not recommend it to others.
7.0 / 10.0
Good
The beds were comfortable and the breakfast was tasty!
The room was too close to the lobby. It was often very noisy especially at 6:30am. Not exactly a good place for a room.
3.0 / 10.0
choosing a Holiday Inn express was a bad decision because of the continental breakfast and the room
it was close to everything we wanted to do in Glenwood
1) the bathroom door did not shut properly,we had to use a small carry-on to keep the door shut
2) when l booked the room the photo showed a wall between the Queen beds, and the fold out couch. when I arrived, it had two queen beds and a couch right next to it when you pulled out the bed from the couch, you had about 4 inches on both sides, which meant you could not walk beside the fold out bed ,so you had to climb from the end of the bed to climb in.
3) When l went to the front desk and asked her supposed to for the room in the photo, l was told those rooms have been rented, and this was the only room that was left ( that had the two beds in a fold out couch ) I was sad to hear that. when I was reserving the hotel, it was between two different hotels. This hotel had the wall between the beds and the couch and that is the reason I picked it , the other Hotel had more to offer ( choosing Holiday Inn express was a bad decision)
10.0 / 10.0
Overall it was good
Didn’t eat breakfast, we slept in!
We could hear the room above us when the people were walking around and going down the stairs to leave.
1.0 / 10.0
Wouldn't stay there again!
Breakfast was just ok. Location was good.
customer service. Toilet was clogged when we got to room. We went to front desk and they gave my husband a plunger to fix it,didn't want to be bother with it.
4.0 / 10.0
dissapointing & lack of trust from booking.com for price?
the food was very good fresh & hot that was 1 of the better breakfast i had! good job!! great variety too.
i had to do my own housekeeping, it was not till 3 day that someone told me you had to fill out a sheet to have room done.
also i was already charge my room to my card $200.00 over what i booked online. it was to be an average of $125.00 a night & was charge $984.64 from from $639.00 for 5 days cause 4th of july was extra. plus it screwed my cc for the day , i was @ my limit $1000.00 & could not pay my bill @ the village inn. Embarrassing to say the least i thought i was going to be able to pay on another card but hotel said it was already paid.
7.0 / 10.0
Nice location and room just not as clean as we would have preferred
Location
Room had bugs around all lights
1.0 / 10.0
Not satusfied at all !!
Location
Originally booked for a family suite for 5 nights . Upon arrival to the room, the AC was not working, the Fridge was dirty ( spilt orange juice) the microwave is dirty, no soap on sink. The countertops was sticky . We were then accommodated to 2 different rooms with the assurance that there would be no changes with the rate.
On day 2 we were promised to be given the family room but still did not happen and so we settled with keeping the 2 rooms. During checkout we were billed about$400 more than the original booking.
All in all for our 5 days stay we talked to 6 different staff.. I want to thank Blanca who tried her best and the manager on the last day for correcting our bill..
oh , I almost forgot that there were bugs in our room.. I had to request for the housekeeping to vacuum.. Please check room 303. It was coming from the window by the AC and they placed tape on the window, Iguess to keep the bugs from coming in..
It was a very disappointing stay especially during this pandemic when you expect that this hotel will adhere to their IHG cleanliness promise.. I usually do not complain and give negative rating but this one I cannot ignore because of cleanliness, sanitation comcerns…
6.0 / 10.0
Pleasant
The room felt dingy, used coffee pod still in machine, The furniture did not look clean.
7.0 / 10.0
Good hotel with minor issues.
The room size was adequate. The cleanliness was excellent. The A/C worked perfectly (it was hot outside) and all the furniture was new.
The lack of towels. Yes, towels. We were given 2 bath towels and one face/one wash towel for a family of 4.
Also, the fridge was mulfunctioning in room 205 and it froze ALL of our food. All of it. The housekeeping is optional now and you got to fill out a form (!!) every morning if you want your trash emptied or coffee supplies to replenish. What?! Really??? How about I will optionally pay for that optional housekeeping?!
1.0 / 10.0
Bad
Location
Everything
5.0 / 10.0
Ok except for the elevator problem. Staff was excellent.
No breakfast just muffins and coffee.
When we arrived the elevator was not working very good. Then it broke. My mom is in a wheelchair and we were on the 2nd floor. We he'd to walk her down 2 flights of stairs. Nothing was offered to help us out. She was very upset. What would happen if there was a fire. We had to leave a day early because of the elevator broke down. As soon as the elevator starting acting up it should have been fixed. Again nothing was offered for our inconvenience. Not real happy about that.
10.0 / 10.0
Very clean & comfortable
It was close to our destination which was the amusement park there.
The swimming pool was cold, but everything else was excellent.
8.0 / 10.0
Very good
Thought that the breakfast was a poor choice. very disappointed
location, comfortable beds.
1.0 / 10.0
Bad
Nothing
Everything
1.0 / 10.0
Dissatisfied. We have always been satisfied with holiday inn express. Not this time.
I requested towels and trash empty every day. Always had to put trash and towels out with trash. No breakfast was provided the last two days we were there. Desk clerks were very nice.
1.0 / 10.0
Bad
It’s a repof they don’t match today’s price
10.0 / 10.0
Great hotel to stay for the night
The breakfast was light no eggs or sausage. The rest of the stay was great
5.0 / 10.0
It worked for one night , would never stay4 more than one night in a row.
Room is too small and has very poor lighting. Bag breakfast with 3 items including the bottle of water. Our in-laws got to breakfast an hour after it opened and there were none left.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Glenwood Springs Aspen Area by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Glenwood Springs Aspen Area by IHG. Enjoy the water!
Is Holiday Inn Express Glenwood Springs Aspen Area by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Glenwood Springs Aspen Area by IHG?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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