Hilton Garden Inn Detroit/Novi
Top rated by guests





8.0Excellent
(175 Ratings)
"Location and staff!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
Moments from the numerous shops and restaurants of Twelve Oaks Mall, this Novi, Michigan hotel provides an on-site restaurant and free Wi-Fi in each room.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
8.0Excellent
(175 Ratings)
"Location and staff!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location and staff!
The room was a little out dated
6.0 / 10.0
Nice staff and very clean facilities
Beds and pillows were uncomfortable and hurt my back
10.0 / 10.0
It was very cozy feeling we walked in they kept up on snow removal so it was easier to get in and out
Wish the room was bigger
10.0 / 10.0
The staff and cleanliness
Nothing!
7.0 / 10.0
Good location and good price
When we asked about roll away beds since we had three people ( it was on the reservation we had a child with us) and a king room no couch we were meet with attitude from the lady working with a. Simple we don’t have them and turned away. So I came back later asking for a extra pillow there were only two i was told that wasn’t a option as well. Elevators were down. Breakfast was expensive. The gentleman that was working that night was amazing tho. The room seemed very clean until we found a used pull up under the bed after a marker rolled under it. Beds are very firm if your not into that stay somewhere else
3.0 / 10.0
Location
Unfriendly front desk
Not very clean
Needs maintenance
4.0 / 10.0
Clean and inviting
In the room the bed was the most uncomfortable my wife and I have ever slept in. The shower wand was broke and would not stay in place kept sliding down
9.0 / 10.0
Location, price, cleanliness and friendly staff, especially Ekaterina!!!
The pizza from the restaurant could be better.
3.0 / 10.0
There was a bad smell in the bathroom and I needed to flush many times before it went down.
The elevators were absolutely unclean with some questionable body fluid stains on the floor early in the morning.
10.0 / 10.0
Clean respectful and every relaxing
Place.
9.0 / 10.0
It was very nicely decorated and clean
Nothing
8.0 / 10.0
booking.com reservations do not qualify for the hilton points program
10.0 / 10.0
The breakfast was delicious! The pork sausages were especially tasty, and the scrambled eggs were freshly made. The staff was very attentive and helped me start a difficult day on a more pleasant footing.
There was some confusion by the front desk staff with the breakfast vouchers. I reserved a room that had breakfast included (a $14.95 value). When I checked into the hotel, I didn't receive any vouchers for breakfast, but I didn't think of it at the time. When I went to breakfast the next morning, I was presented with a bill for the meal, which I immediately took up to the front desk. The staff member on duty did not seem to be aware of the "breakfast included" option but they did give me 2 vouchers. Fortunately, I had a printed copy of my reservation in my room, and I went and brought it back so they could see that I wasn't taking advantage of them. They were very gracious, but it caused unnecessary confusion on both sides when the hotel was not fully briefed on options that some travelers may present.
8.0 / 10.0
Location was perfect for our visit as we were right in the middle of the two places we were in Michigan to visit.
Pool was very cold for an indoor pool.
3.0 / 10.0
The location was convenient. Free parking. Good sized room.
This is international chain and we were very disappointed that housekeeping is “complimentary” and has to be requested. When I requested at 10am, I was told there was a waiting list and they might not get to us. We stayed for 3 nights and someone coming to clean and take out trash should be standard in any self respecting hotel. Staff didn’t seem to care when we raised the hygiene concern.
The breakfast had no lactose free and gluten free options and there were no vegetables. When I asked in the kitchen for poached eggs and some veggies on site, they served me raw mushrooms and onion with it. Plastic and paper cups made it even sadder and show no concern for environment.
I can’t think of worse hotel I’ve ever stayed in.
8.0 / 10.0
breakfast and quite
too was a little hot
9.0 / 10.0
Great room! Very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take home clean laundry! Front desk has plenty of quarters for the laundry also. Water got hot quickly, location is close to Walmart etc in case you need to grab anything. Will stay here again.
10.0 / 10.0
everyone was super nice
8.0 / 10.0
nearby lots of stores.
10.0 / 10.0
The whole hotel was awesome.
Nothing I didn't like.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Detroit/Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Detroit/Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Detroit/Novi?
We found 1 amenities for this rental. This includes , and business facilities.
