Four Points Philadelphia City Center

Jordan was amazing! I am hard of hearing and never had an issue with check in.

I felt like I was a bother when returning cards in the morning. Needs to be a box to drop keycards

The location of the hotel turned out to be really good because it was within walking distance of the Reading Market - which had a lot of choice for eating. It was also convenient for us to transit to Franklin Field where our running races were at New Balance.

It's on the edge of of some sketchy areas, but nothing that concerning for being in the middle of downtown. But the hotel itself was good. It was pricy because of New Balance Outdoor Nationals and the World Cup games. There is no way our rooms are worth $500/night (a Friday).

Room was comfortable and a good size. The shower room / toilet was well sized also. We arrived a little earlier than expected, and they managed to sort out a room for us with no issue. The gentleman on receipt was exceptionally helpful.

Although we don't use it much when on holiday, the TV signal was not working. It wasn't a problem, and we were only in the room for a short while, so never raised it as an issue. (I'm sure they would have fixed it immediately or moved us to another room if it was a problem - the staff were very accommodating and happy to help). The breakfast coffee was cold and needed topping up, although I suspect this was because the staff were busy checking people out of the hotel.

Location OK

El aire acondicionado no funcionaba. Las cortinas no se cerraban completamente entonces apenas amanecia la pieza estaba llena de luz. No pudimos descansar bien. Ademas, dejamos una bolsa de souvenirs y aunque pedimos que nos guarden, nunca recibimos contacto de ellos.