Best Western Plus Hacienda Hotel Old Town





7.9Good
(1,529 Ratings)
"pool, location, city view"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Adjacent to Old Town State Park and 10 minutes’ walk from Old Town Trolley Station, Best Western Plus Hacienda Hotel Old Town offers a heated outdoor swimming pool and an on-site restaurant. All guest rooms feature free WiFi.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Accessible Parking
Outdoor Cooking
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
9.0 / 10.0Outstanding·Mar 2026
I loved everything about the hotel, everything was beautiful. The reception was so welcoming and warm, we felt welcomed immediately.
I didn't like that I was asked multiple times if I belonged in the hotel by the restaurant staff, I was asked the first time which is normal and then the same person had to ask me at least 3 more times if I belonged drawing attention from other guests, a little embarrassing. And then after I was already sitting and eating I was asked once more. They made me feel like I didn't belong, as if the way I looked meant I was out of place. It was kind of uncomfortable eating there honestly. I mentioned it to my wife since she stayed in for breakfast that day and she was pretty upset too.
8.0 / 10.0Excellent·Mar 2026
Location is fantastic! Rooms were good, property was amazing, pool was great! Breakfast needs a little attention but the location for breakfast was great as well!
Breakfast food quality and selection was not good.
10.0 / 10.0Outstanding·Mar 2026
pool, location, city view
spread out needed map
6.0 / 10.0Average·Mar 2026
The property is in a beautiful downtown location and overall was nice. The room could use some updates, the carpet had stains and didn’t feel very clean. The pillows were a bit too large for my comfort. Breakfast was just okay, but since it was complimentary, it’s hard to complain. I did really enjoy the nearby shops and restaurants, especially The Downtown Mexican Cafe.
The parking was expensive.
$$$$
7.9Good
(1,529 Ratings)
"pool, location, city view"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Hacienda Hotel Old Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Hacienda Hotel Old Town. Enjoy the water!
Is Best Western Plus Hacienda Hotel Old Town pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Hacienda Hotel Old Town?
We found 29 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
