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SureStay Plus Hotel by Best Western Rocklin

Property building

Lobby or reception

Lobby or reception

Bedroom

Photo of the whole room

7.1Good

(812 Ratings)

"It was clean and quite safe."

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(812 Ratings)

Hotel in Rocklin, CA

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Rocklin, California, this hotel features an outdoor pool The hotel is one mile from Sierra College and offers rooms with free WiFi. A free continental breakfast is served daily.

Amenities at SureStay Plus Hotel by Best Western Rocklin

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Free parking

Map of Rocklin, CA

city location on map

Nearby attractions

Old Sacramento Waterfront

California State Railroad Museum

Crocker Art Museum

SeaQuest Folsom

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(812 Ratings)

"It was clean and quite safe."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(812 Ratings)

Hotel in Rocklin, CA

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Rocklin, CA

city location on map

Nearby attractions

Old Sacramento Waterfront

California State Railroad Museum

Crocker Art Museum

SeaQuest Folsom

Available Rooms

About this hotel

Located in Rocklin, California, this hotel features an outdoor pool The hotel is one mile from Sierra College and offers rooms with free WiFi. A free continental breakfast is served daily.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(812 Ratings)

100% verified reviews

5.0 / 10.0

Won’t return

Locations was very convenient for us.

Everything is to old, all electronics inside the room are too noisy and was dirty.

10.0 / 10.0

I was visiting friends and found this place which provided everything I needed.

It was clean and quite safe.

It was very nice and clean and beautiful.

7.0 / 10.0

Overall it was as expected- staff were excellent!

Generally the breakfast was good. Liked the number of breakfast cereals individually packed available.

Need more options for vegan & Lacto - vegetarian diets. Too many meat based items and insufficient sugar free items.

10.0 / 10.0

Friendly staff and good location

I like the environment, they serve good breakfast on time and staff was super helpful and friendly.

Everything was good

5.0 / 10.0

Overall it was ok the room and bathroom had an oder that I could not figure out.

There was something for everyone.

3.0 / 10.0

Expected more with a Best Western name attached. Would not recommend!

Nothing

The room was small and cramped. Outside traffic was very loud.

8.0 / 10.0

Staff is Always friendly and helpful!!

Your staff is always friendly and helpful!!!

Being sooooo close to the Freeway!

10.0 / 10.0

Great value for the area.

The location was very convenient. Easy access to the freeway.

Everything was fine but the carpet needs to be updated.

1.0 / 10.0

Unfortunate

Dirty. Ripped carpet. Dirty walls/ bed skirt

5.0 / 10.0

We cut our visit short and got a different hotel.

Close to The Cracker Barrel restaurant!! Good size tubs with hot water

1. Guests are allowed to smoke cigarettes just outside at the entrance of the building. There wasn’t anywhere else for us to enter the building and we had to walk through the “smoking area” to enter and exit the building. They need to move their “smoking area “ away from the entrance walkway! My hair smelled like nicotine. 2. Cramped hallways with dirty laundry cart blocking my room from 8pm-11pm 3. I asked for a quiet room and was given a room facing the freeway. Heard traffic all night. 4. We asked for a luggage dolly. The reservation lady told us they don’t have any of those. My sister is handicapped and I had to make four trips to bring in our luggage and her equipment.

7.0 / 10.0

Convenient and cheap

We love the location,off the freeway and near a favorite Resteraunt

Breakfast was limited compared to prior stays. Safety concerns, hall entrance door lock was broken.

3.0 / 10.0

We will not stay here again!!!

bedding was clean, & shower was clean

Extremely noisy, right next to the freeway!!! Staff was less than helpful. 3 out of 4 entrances were either broken or being painted, during a weekend!!!! The keys were constantly getting demagnetized. We stay at a lot of hotels & have never had such a ridiculous stay, it was almost comical.

5.0 / 10.0

We stayed from 11pm to 7am, it was decent

Breakfast options were ok better than none

TV didnt work in the room, the bed mattress was horrible

4.0 / 10.0

I am not going back there

The location

The room is not clean, rundown furniture and the pictures I saw on the internet must be an old photos

8.0 / 10.0

Price point was good and hotel was clean.

Central location

The noise. Doors slamming, children running and screaming in halls.

5.0 / 10.0

Convenient to the freeway and staff is friendly, especially Jose

Jose at the front desk was very friendly. Explained rules and explained how to get to my room. The property was clean and organized in front entry. The room was clean as well as the bed. They had their air conditioning on as I entered the room which felt good coming out of the heat.

The bed was uncomfortable. Every time I rolled over the metal around the bottom, made a noise and woke me up. The door wouldn’t stay open in the bathroom so it was difficult to get in and I wasn’t even in a wheelchair. Floor the shower was slippery, but maybe it’s only used for wheelchairs. The TV was disappointing because there was about 15 cable channels, but nothing really interesting to watch. Not a sitcom or movie. Maybe it’s just this brand of hotel that doesn’t have quality cable for TV.

7.0 / 10.0

Short stay

Breakfast included

Side door to enter the hotel needs to be fixed.

4.0 / 10.0

Deceptive photos, bad breakfast and overpriced, but clean room for a short stay.

The room was clean. The air conditioning was excellent. Really nice tub with lots of hot water. Friendly front desk staff.

Pictures online do not accurately portray what the property is like. The pool area is in the front parking lot butted up against an interstate. Not exactly relaxing unless you want to see and hear big rigs the entire time you're trying to relax by the pool. Not shown at all in the online pictures. The breakfast was a joke. It was basically cereal and bagels. The rehydrated scrambled eggs were disgusting. Even the fruit was bad. Coffee was terrible. Slowest elevator I've ever experienced in a motel (this is a motel, not a hotel). Got the upgraded kitchenette room that was not a kitchenette. Just a wet bar and a mini fridge. The layout of the room is weird. There is a living room area that has a 2nd TV right next to the bed area that also has a TV. No door on the closet. Sort of an older, run-down property. Only had basic cable.

6.0 / 10.0

It was ok

IIt should be a different variety.Instead of the same.

1.0 / 10.0

Over charged Poor customer service charged twice for one room for 1 night

Fairly close to Thunder Valley casino for concert

I pre booked with booking.com and pre paid. They told me they needed credit card to put deposit only. The next morning I noticed 2 charges. The $100 deposit plus $135.42 room charge ( more than booking price). I spoke to manager who said he didn’t know why or how to fix problem but that both charges should drop in 24 hrs. Well the deposit did drop. But I still show charge for room ( yes I was double charged. They did say they saw the booking.com pre paid amount) so I will put stop payment on my credit card. Watch all charges if you stay here. Breakfast very limited in choices and small amounts out for what items they offered. Water pressure in shower terrible , not strong enough to wash hair

9.0 / 10.0

The staff was awesome let us check in early and hangout by pool wile we waited for a room. Awesome customer service.

I liked the location and the staff and it was clean

Only thing I didn’t like that only 1 elevator

9.0 / 10.0

Worker's are very nice 👍

Breakfast was clean at all areas,and excellent.Thank You, appreciate your hospitality.

1.0 / 10.0

Disappointed and frustrated

The only good thing about the property was the location other than that I was highly disappointed

There were stains in the bathroom and on blankets from what I assume was blood the front desk was cluttered with mess and the smell of just the hotel was awful. I ended up trying to cancel my second night with no answer from anyone within the hotel and stayed somewhere else

7.0 / 10.0

I had a safe place to sleep.

The value was good.

The breakfast was Ok but there were many construction workers there and I felt uncomfortable.

7.0 / 10.0

Worked for our 1 night needs.

The location was great for our needs.

Property is pretty old.

10.0 / 10.0

It's not fancy, but it was clean, safe, a good value for the price. I will stay here again.

The room had all of the little conveniences that I really appreciate: Coffee maker, fridge/freezer, hair dryer, microwave and iron. It was comfortable, clean and I felt safe, a must for women traveling.

7.0 / 10.0

Clean, friendly staff but outdated

Staff was very friendly and helpful. Smelt like cleaning supplies everywhere.

TV was very outdated and bad quality. The room was clean but very outdated and dressers/drawers were damaged and just didn't look good. also, if we didn't make sure we pulled the room door closed it would stay open. Looked as if someone had tried to break in prior to our stay.

3.0 / 10.0

Just ok in a pinch for the price

It was close to our event.

A lot of men walking around when we got back late. Not sure homeless or what. The elevator and hall to the room was very warm. Our room was just ok. Needs updating. But our mattress must of been very old or used a lot. We sat on the bed and hear crunch. Springs! All night we roll over the springs would make crunch noise. AC works but it made a crackling noise like wrapping paper. Didn’t sleep.

6.0 / 10.0

It sufficed. But won’t book this hotel again

It was fine. I found that I could have paid less for a nicer hotel.

The bathroom looked like a remodel that was rushed and not done well. Bed was not comfortable and some furniture was really old and beat up as if from a garage sale.

1.0 / 10.0

Had to get a new card or get the old activated at least 5 per day carpets were dirty and ironing board was broken

It was close to freeway

Had problems with card and not being able to to get into room cause card wasn’t working

10.0 / 10.0

Great value for short stay

Breakfast was decent, def only book a room with hard laminate flooring carpet smells like piss if rooms that allow dogs.

Piss smell

5.0 / 10.0

felt unsafe

comfortable bed

I was on ground level and the exterior door next to my room was broken and no key was necessary to enter. As a woman traveling solo this felt very unsafe. Also, the pool was accessed by all. no key was needed to open the pool gate, I used the pool and two men entered and re-entered with case of beer and employees walked by and permitted this. I don't know who the men were but it did not appear they were stying at the hotel and the hotel is situated nedt to a gas station and truck stop .

7.0 / 10.0

It was a good value. Would stay again

Staff, location, breakfast

Little dated but very clean

3.0 / 10.0

Regretful

Location

Not very clean. Carpet is crunchy and gross. The room smells like mildew. Beds are lumpy. Run down.

2.0 / 10.0

Terrible can’t sleep there from the noise on the constant major national freeway

Nothing

Basically built right on a major Freeway non stop noise of the legal decibel range by law the least they could do was put the pool on the back side of the property instead of on the freeway

10.0 / 10.0

Very enjoyable

Staff

5.0 / 10.0

For the price the hotel should have been in better shape.

Quick and easy check in.

Bathroom light didn’t work, a/c couldn’t be adjusted (stayed running unless turned completely off), pillows uncomfortable, in need of repairs and updates. No usb ports or plugs near bed to charge phones. Freeway was very noisy. Charged $30 for early check in, where other hotels have not done that to me before.

1.0 / 10.0

You have other options than this place. Bad Stay is more like it

Not a damn thing.

Everything. Place was worn out. My son and I were sound asleep when at 1:18am another guest was assigned our room. Woken up by a stranger. Unacceptable!’

4.0 / 10.0

Disappointed Due to No Hot Water - Good Location

There was no hot water and when we reported it, they said management would contact us and they would have maintenance take care of it, neither happened. Very disappointing as it was no hot water in two separate rooms.

Location and breakfast in the AM was decent.