Quality Inn & Suites Bell Gardens-Los Angeles

Decent area

I didn’t like that we didn’t have a functioning TV

Nothing

Both of our rooms smelled strongly of marijuana, and reception confirmed that the neighboring guests were smoking, even though the entire hotel is advertised as non-smoking. The hotel was incredibly dirty, one corner of the bed was messy, and adults felt sick while our two-year-old vomited within minutes of entering. The staff refused to fully refund us, excusing the situation by citing the messy bed corner and paper in the trash, even though we stayed less than 30 minutes. I have reported this property to the health department. This hotel is unsafe and unacceptable for families with kids.

Perfect location for our stay

Was big and nice room

Didn’t look super clean, the room was, but the actual facility wasn’t super clean

Spacious room, TV was HD quality in most channel. Great service at the self service breakfast room where the lady staff was friendly and eager to service. She's keeping the place very clean too.

The shower tap location was wrongly positioned, the first stream of cold water will hit you before it slowly gain its temperature. The face washing basin hot water take ages the heat up. The charging port by the bed side was faulty.

The location basically

The least necessary

All the staff is amazing the fact its walking distance from the casino is so beneficial but for the price not what i expected people are always slamming doors or out in the parking lot right outside the window . The microwave wasn’t plugged in and I couldn’t use it because it did not plug in. I do gotta give the AC credit it was nice having it on all day, the shower is pretty decent and straight to the point. The bed frame is so weird and loud every time you lay down. I got a room for a second day and well surprise surprise microwave was plugged and out of nowhere it turned on when I came out the restroom and sparks started to fly. I found nothing inside the microwave, but googled the situation and all the advise says unplug immediately. I disconnected it but my room smelled like smoke. Yet smoke alarm didn’t go off at all, which I figured since the room smelled like cigarette when I got here.Plus the phone kept making weird noises and the red lights were flashing out of nowhere all weird. I found it funny the other room didn’t have this message but this one did on the door (inside) “deadbolt is not automatic turn to engage deadbolt” i come after a few hours in the casino and my door is flashing red and I pull it and it’s open?!?! Nothing was missing in my room so I just figured the door might be messed up. When I know I closed it right and double checked, for the reason that the little paper/sticker on the inside of the door gives a warning or heads up.How would we lock a deadbolt from the outside. Overall for not really sleeping good and just going back and forth to the casino it’s alright, maybe better with kids for the pool and stores near by. But for a male that gambles and comes alone be aware always watch your back and good luck sleeping comfortable if u got money on you.

I think the worst thing is the bed frame that is annoying and beyond cheap. I would prefer a mattress by itself on the floor. It announces your in the room that’s all I got from the sensitive noise it makes when u move or climb on.

Rooms are spacious and clean. Staff was really nice and helpful. The free breakfast was good too, there were scrambled eggs, sausage patties, waffles, fruit, yogurt, boiled eggs, toast, muffins, coffee and juice, and pastries. The hotel is next to a Ross, and a Marshalls, walking distance which is very convenient because we forgot a few items. There are also lots of good places to eat around and a grocery store.

Breakfast ended a bit early it is only from 6am to 9am.