Blue on Water

Room was great--attractive, clean, comfortable, large. Location is right in downtown, walking distance to restaurants, etc. Friendly and helpful staff.

Parking situation and communication regarding it. Conflicting instructions ahead of time--in one communication, it seemed that we should stop at the front of the hotel to drop off our bags and get a parking pass before parking, in another it seemed to indicate we should park first. First, we tried to get to the front of the building, but the street is blocked off (it is a pedestrian area in the summer). Then, we parked in the designated lot/area, only to find the door to enter the building locked. Luckily, a parking attendant happened to be walking by and let me into the building. One of us waited in the car (so we wouldn't be ticketed/towed) while the other went to check in and get the parking pass and key fob to the locked building where the parking is. Not sure what I would have done if I'd been by myself. Same problem on check-out: we had to return the parking building key fob before we had our car. Learning from our earlier experience, we figured this would be the case, so before returning the fob, we positioned one person inside the locked building to open the door after the other person had checked out. Definitely not a situation you want to be dealing with as weary travelers!

The property is located on Water Street in the center of the historic district. It has been lovingly restored and maintained. The rooms are comfortable and beautiful, and the in-house bar and restaurant are five-star establishments.

If I had a rental car, I would not know where to park it. Blue is a small boutique hotel.

your staff is exceptional - super friendly and helpful and kind. I have traveled a great deal and this is the best staff I have encountered. Loved my room and bathroom.

Noise level isn't great. Elevator is peculiar. From the outside, it looks a bit sketchy, but my room was fabulous. Breakfast was delicious but pricey.

Good location and big room, friendly staff

Very noisy …both outside from the street noise and music from near by bars but also internally - the air conditioning unit is super loud in the room and the doors are really thin so could hear staff in the hallway and lots of banging around really loudly.